There is not enough wheelchair so I could not enjoy this nice hotel as I had expected and it wasn’t convenient to walk with crutches because floor in the restaurant was very slippery

Stayed in March 2025

The design of the bathroom is not too functional. No enough counter space / water easily spill over

facilities / property ground / daily activities programs / staff / breakfast spread

Stayed in March 2025

Good

Stayed in April 2025

Nothing

Beautiful place With great food

Stayed in March 2025

The people in the hotel are amazing. Very kind and helpful. Lots of good restaurants in the hotel itself. 10 out of 10. Best place to stay in Bali

Stayed in March 2025

I recently had the pleasure of staying at Renaissance Nusa Dua and I must say, it was an exceptional experience. The staff were incredibly welcoming and attentive, making check-in a breeze. My room was spacious, clean, and well-appointed, offering stunning views of the waves crashing. The amenities were top-notch, especially the pool and fitness center, which added to my overall enjoyment. The shuttle bus is great and easy to use, took us to the beach and restaurants at the shopping center. I highly recommend Renaissance for anyone looking for a comfortable and enjoyable stay! Oliver and Jade

Stayed in March 2025

Staff were extremely helpful

Stayed in March 2025

There was nothing at all to fault

Stayed in March 2025

The staff has been fantastic and went all out to make my daughter birthday special - from the birthday pancake specially made for her, the in room surprise of balloon and cakes. She loved her stay and rate your team 11/10

Stayed in March 2025

The resort was large and had many amenities. It was modern and we felt very comfortable during our stay. The buffet breakfast had lots of variety and was delicious. Room service was very convenient and the shuttles and access to transport was convenient.

Stayed in March 2025

The internet a bit glitchy & cuts off each day.Needs a reboot/upgrade guys

A super comfy hotel with everything you need other than the beach which a free shuttle bus away.Pools super nice,one with music all day,lovely gardens,4 great restaurants including Aussie steakhouse and new Dim sum Chinese so never wanted to leave as all staff super friendly,chatty & helpful.Goin back soon 💜

Stayed in March 2025

We had an INCREDIBLE stay at the Renaissance. The staff were the stand out by far, they all went the extra mile and were so kind and helpful and friendly. Great rooms and facilities, exceptionally clean. So many inclusions and no hidden fees. Very good value for money. In particular Nanik, Abi, Priti were all amazing but there were too many staff members who were incredible to even name. Highly recommend.

Stayed in March 2025

the wet floor to the rooms during rainy days due to lack of extended roof along the way

the hospitality by staff, the buffet spread and facilities

Stayed in February 2025

Could be cleaner- there was some rust in the bathroom area

Stayed in February 2025

Would be better if the fridge size is bigger.

Very nice staff, services and environment. Really enjoyed the stay!

Stayed in February 2025

I want to thank the entire hotel staff for an unforgettable vacation! We initially planned to stay at the hotel for 10 days and then travel to different areas, but we liked it so much that we ended up staying at the hotel for a total of 3 weeks! And it was the right decision! We especially want to thank Mr. Vovan for the first-class service! Hospitality and attentiveness to our wishes were fulfilled by 101%! His exceptional commitment truly made our stay extraordinary. Thanks to assistant Lolita for her help throughout the vacation! Her kindness and efficiency ensured our experience was seamless and enjoyable. We've been to many places, but we've never seen such quality service anywhere else! The dedication and professionalism of the staff were second to none. Thanks to the beach men, especially Devi, for their attentiveness to guests! Their vigilance and warmth added to the comfort and enjoyment of our days by the sea. Thanks to the entire team working in the restaurant! We felt like we were part of a big family! The food was always superb, and the atmosphere was warm and welcoming. Thanks to Nanik and Juan for the high-quality service at breakfast! Despite the high workload, the whole team worked amazingly fast! Mornings were always a joy thanks to their care and attention. Thanks to the pool bar team! Especially would like to highlight Yandi! Their creativity and energy made our poolside moments special. Thanks to trainer Yurip for cool yoga and Pilates workouts! His expertise and enthusiasm made our fitness sessions both fun and rewarding. We will definitely come back!

Stayed in January 2025

Very clean. Very nice staff.

Stayed in February 2025

Can't fault anything at all.

Breakfast was phenomenal. Catered for all tastes. Very impressive indeed.

Stayed in February 2025

The breakfast was not as good as expected. Food served pretty much same and not exciting. Whilst I’m sure it’s made fresh daily some things just didn’t feel or look fresh. Like the chickens hanging in the Asian breakfast area. Variety is limited and not enough people serving eggs at the egg station. Sometimes you can’t find eggs in the buffet area unless you order one at the egg station. It’s a bit chaotic at peak times.

Comfy double beds and overall clean rooms. It looks modern and buzzing with guests. Good hotel rooms for families. Rooms are quite big. The aircon is very strong and keeps you cold. It’s convenient to get to places with Grab. You have to try to room service menu item - banana fitters - trust me it’s a winner!

Stayed in January 2025

The rook cleanliness due to how busy the hotel was a little under the standard. We had one day where post rook cleaning the room had left over plates and no change of towels.

The breakfast was great, great number of options.

Stayed in January 2025

No currency exchange and no view to ocean. There is nothing near by, you have to book a cab to go for anything. Renaissance should be do some activity and dance events to attract there customer. Nothing like that just a dead place to stay. If you want to promote your hotel have to do few events for your customer and it's dead place after sunset.

You can live in a 5star resort with all the facilities. The breakfast is awesome also I tried there all kitchens and all are yummy testes. Pool was great and also the resorts have all facilities you looked for. I loved it and will go again to stay there.

Stayed in December 2024

A bit far from town.

Excellent staff services. Always greet you with a smile. Excellent and comfortable room. Hotel facilities are good and well used by the guests. Excellent buffet with many variety of food.

Stayed in January 2025

We had the best time at the Renaissance Nusa Dua! The place is absolutely gorgeous, and everywhere you look feels like a dream. The staff were so friendly and made us feel right at home. The food? Amazing! Every meal was packed with flavor, and we looked forward to it every day. The facilities were fantastic too—everything was super clean and well-kept, from the pool to the gym. Honestly, it was such a relaxing and enjoyable stay. I’d go back in a heartbeat!

Stayed in January 2025

Location - quiet, great breakfast, nice pools.

Stayed in November 2024