The bathroom is deadly slippery and they just put precaution stickers while doing nothing on the slippery floor. Watch your step especially for elderly and kids

Spacious room size

Stayed in April 2025

A little too far from a supermarket/store. Nothing in walking distance. Maybe have a small store at the resort so kids can buy lollies or icecream and general items.

The best staff we dealt with throughout Bali - WELL DONE! Breakfast was great - can I suggest a jar of vegemite be added to have on toast for Australians!! Very quiet and relaxing area.

Stayed in March 2025

Kitchen management could improve. Especially during buffets, many food containers (chafers) were left empty. It's natural that some food will be consumed more than others but if a certain food is finished by people then it should be filled before the container is empty. In some cases the containers were left empty from 9.00 am and never filled out. Something as simple as omelette services were not efficient. People gave up waiting for the food and moved out. This was not just the case with the new year buffet but also every breakfast that we had for 4 days. Also in room kitchen can improve. There were hardly any cooking utensils. Something as simple as a microwave can be added to the room.

The rooms are very good and spacious. The staff is courteous.

Stayed in January 2025

Neighbors were noisy, but this couldn't be helped by the staff

Staff were so friendly and went out of their way to be helpful. Very lovely. Great for family and adults. The breakfast was great value.

Stayed in December 2024

too far from the main road

the staf is not many but they are trying their best to support the hotel so it can run properly

Stayed in November 2024

If I had wanted to explore would have needed to hire bike or taxi , however staying on the property was not an issue at all

The staff were 100% and could not fault them at all

Stayed in October 2024

The restuarant dining options were limited ,bill had to be settled each time we order instead of last.Location was much out of the way.Not possible to walk around the area expecially after dark.We used a bike during our stay.

We stayed for 4 nights, we got an automatic upgrade to a suite,which was too big for both us, with ahuge dayroom,2bedrooms and balconies.The rooms were very well maintained and cleaned.The staff were all very polite and extremely helpfull in everything.Pool and area well maintained,breakfast options are plenty and delicious.

Stayed in October 2024

Breakfast was amazing. Big choice. Fresh juices, pastries and warm dishes. We enjoyed it

Stayed in September 2024

Not super clean

Price

Stayed in October 2024

Location wasn’t the best but we got a scooter organised through the hotel so it didn’t matter that location wasn’t centre

Great place, we were lucky enough to get upgraded to a two bedroom apartment which was fabulous!

Stayed in September 2024

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The staff were exceptional. We were lucky enough to get a room upgrade to a family suite. What an amazing amount of space. I wish we could have stayed longer. It was the tranquil end to our holiday that we wanted.

Stayed in September 2024

There isn’t anything to dislike. The property is very secluded which is good but nothing is within walking distance.

Room was super spacious and the layout was very comfortable!! The property itself is beautiful, the pool is quite nice but most of all the people working at the property are very nice! If you are traveling with a family this is a relaxing and fun environment. Daily activities are available and add to the charm of the location. I had three dinners and two out of the three were outstanding, recommend the Satay and the Pizza, exceeded my expectations!

Stayed in September 2024

- Certain facilities in need of a refurb e.g gym - Food & drink really expensive compared to local rate - Only stayed one night and found the location a bit isolating & boring compared to other areas of Bali. Was convenient close to the airport though

- Room was spacious & comfortable - Staff were really friendly & accommodating - Able to use the facilities after checking out & waiting for our flight

Stayed in September 2024

The location is quite off, need a taxi to get to restaurants or anything else (or walk in a dark alley for 20min to get to main road). Hotel should offer shuttle service at least to main road…

Big resort, with nice spacious rooms and a balcony. Decent restaurant (though relatively high prices). Breakfast choice quite good

Stayed in August 2024

Resort was a little out of the way

HUGE ROOM Very Friendly Staff

Stayed in August 2024

The staff is amazing ! I do recommand this hotel if tou want family holidays

Stayed in September 2024

A bit old and location. The spa for massages wasn’t great.

The staff were great, very helpful, and had everything on site.

Stayed in August 2024

was sick after the breakfast

clean, spacious and pretty

Stayed in September 2024

felt a little run down, photos didn’t match the current state of the hotel

pool and service

Stayed in August 2024

Transport is required to get to any beach or other destinations. We didn't mind this, but others might. Staff make this very easy to arrange.

Arriving by night after a long flight, the reception and atmosphere felt like a fairytale and our room was upgraded to a gigantic family suite. The pool and breakfast were phenomenal (grain of salt: this was our first five-star resort). The staff was full of good advice and there was a Balinese dance class the next morning that our daughter loved.

Stayed in August 2024

The location is not so popular, but to me, this is no issue and even great because is so quiet at night.

The room is very spacious. Even though the design seems like late 90s, but all are well maintained. The pool is also great, there is a slide and there is no too deep area. Safe for children. The breakfast is not great not bad, but I like the option of a instant coffee. This is unique and Indonesia has the best collection of instant coffee. The staffs are exceptionally friendly and helpful. They should get a bonus for an outstanding job.

Stayed in August 2024

The staff was amazing Food and drinks 🍸 also lovely Very close to the beach 3min scooter ride If you need a place that's not to busy jimbaran is the place to go.

Stayed in August 2024

When I arrived I was early I know check in was at 3 which was ok I was happy to sit around the pool and relax till my room was ready it took me over a hour for someone to bring me a towel The service around the room very slow if you don’t a drink when you do get a drink staff very slow at cleaning up old glass not just mine but around the pool when people have left when they brought out my drink they could off cleaned up the glass around me not much room to out my glass on the small pool table

Large room clean staff friendly

Stayed in August 2024

I forgot my bag with my travel documents and nobody found it

Stayed in August 2024