Towels were very thin, breakfast could be better

Beautiful gardens, comfortable room and a great location.

Stayed in March 2025

Nothing it was going good .

Pool areas great . Gardens were beautiful. Breakfast was superb , one of the best we have had.

Stayed in March 2025

The pool areas were busy and hard to get a chair. Many of the cushions on the lounge chairs were mouldy from being wet and the pool towels could be updated as lots were stained and worn.

Beautiful grounds and love the restaurant and beachfront area. Loved the food and cocktails. The pools are beautiful and not over hot like other hotels. Our room had a lovely outlook and was always cleaned and restocked. Great location and considering we came in wet season we were well placed to walk to restaurants close by and also the Icon shopping centre.

Stayed in February 2025

Excellent location. Massive grounds. Plenty of space in beautiful gardens.

Stayed in March 2025

Nice pools, close to beach

Stayed in March 2025

After doing quite a bit of touring and sightseeing through other Indonesian locations we were ready to relax for a few days, and Segara Village was the perfect location for that. The grounds were beautiful, truly a joy to walk around in. The pools were outstanding, the restaurant was great. We spent three days there and only left the facility a couple of times and always on foot along the beach path. It was a great place to relax and take it easy.

Stayed in March 2025

Sanur itself was too busy for me and it was hard to enjoy with street vendors chasing you. They were very friendly and nice but it stopped me from look at their stalls (or buying anything!). Even at first light the beach was full of people and its not even peak season. But Segara village was great - peaceful and quiet.

Lovely spacious rooms set in a gorgeous sprawling garden. Nice restaurants, lots of ponds and pools. Interesting temples. Loved the open reception and the little library hut. Great for families.

Stayed in March 2025

The only complaints I have was with the showers in the room, we had cold showers in the morning and of an afternoon or evening when we wanted a shower to head out for a meal the shower was that hot it would scold you. You could not stand underneath the shower at all, you could not adjust it as there was no cold water once you turned the control to add cold water the stream of water just stopped all together. It was very frustrating and very inconsistent. The only other thing I found was the cleaners were not consistent with what they left each day, one day you would get a face washer and hand towel, cotton buds and then the next day you wouldn’t get them at all. The other complaint I have is you need to consider peoples ages before giving them upstairs rooms and also if check in time is 2.00pm it should be that not 5.00pm or 7.00pm.

Two of the pools were far too warm and not refreshing but the third pool was amazing and very quiet. Breakfast was good, you had alot of choices. Very close to the beach and restaurants and also the markets.

Stayed in March 2025

We felt the bungalow we stayed in was getting tired on the exterior and the room would benefit with side tables. Also there was no where to hang our bath towels or hand towel. I bought the drying rack in from outside. The hair dryer wouldn’t run on the bathroom power outlet. I had to use one away from a mirror in the room. We also felt the food wasn’t as good as other restaurants outside of the resort.

The gardens are beautiful and the grounds well kept. The bungalow we stayed in was very clean. The location was excellent

Stayed in March 2025

grounds, amenities, location

Stayed in March 2025

Our AC was not working. Fortunately we had to move room at 12am

Stayed here before. Ambience and pools

Stayed in February 2025

Two very small niggles. We didn’t get to the hotel until 11 in the evening, you’d have thought they would have put a cold beer and bottle of white in the fridge wouldn’t you? All the surrounding bars were shut! They clearly didn’t consult a structural engineer before building the chalets, floors are very bouncy and out of level! Will need some remediation in the not too distant future!

Superb, one of the best hotels I have ever stayed at. Superb breakfasts, great staff, faultless really!

Stayed in March 2025

The only very small gripe I have is the pool closure times. I had really bad jet lag and wanted to swim at 6am but it was closed

I can’t recommend this place enough, I’ve never had luxury like it in my life.

Stayed in February 2025

Nothing

The ambience of the village, the gardens, music, staff and location

Stayed in February 2025

I thought breakfast was pretty ordinary with the same options each day.

Location was superb, close to shopping, beach. Pools were very good and clean. Staff very courteous. Grounds immaculate and beautifully layed out.

Stayed in February 2025

Pools closed at 6 and 7pm.

Lots of pools. Beach front. Good location. Good food. Nice beach. Spa

Stayed in February 2025

The kid bed was quite uncomfortable. I recommend renovation of the room, especially furnitures. I would’ve like it if the hotel proposed additional services like hair salon.

We were accommodated in a ground floor room, as requested and it felt just like a private villa with enormous garden. All the staff were kind and helpful. The common areas are very beautiful, with wide range of flora and fauna. The pool areas were quite pleasant for both kids and adults. Private sand beach is also a big advantage. Tasty international and domestic food in the restaurant. Good location on the beach and close by the central street with shops, restaurants and new big mall.

Stayed in February 2025

I loved every single minute there.

I could not recommend this hotel high enough! The lagoon pool is just delicious, as are all the staff I met. The grounds are immaculate and hygiene standards are fantastic. The byrd house food is amazing and the spa and wellness centre was delightful. I will stay again.

Stayed in February 2025

Very clean rooms, friendly staff and good location. Great pools too! Lots of fun for our 5 year old.

Stayed in February 2025

Price of drinks and food

The bar area

Stayed in February 2025

We were at the far corner of the property which was nice and quiet but also a longer walk to everything. Room was a little dusty and looking a bit tired.

Loved the pool area, generous breakfast and best location in Sanur. Lush gardens are beautifully kept.

Stayed in January 2025

Everything was perfect! The service is just the best here.

Stayed in January 2025

Good restaurant. Excellent food. Quiet and green location.

Stayed in February 2025

*Patchy wifi. Not available at the restaurant *Would have been nice to be able to connect to my streaming services on the TV during rainy days. * shower head for bath tub didn't work * difficult to figure out the bath taps * kids club is very small, only good for toddlers and babies. * can't charge food or drinks to the room * umbrellas are dated and a hazard, almost poked my eye out with a loose metal piece * didn't provide additional towel for my 4 year old which was part of the booking. But provided upon request * pools close at 7pm.

Nice aesthetic. Clean rooms. Friendly staff. Excellent coffee at the Cafe and nice food at the restaurant. Good location. My 4 year old loved the kids pool and play area. Breakfast had a great variety. Bungalows as pictured. I like the harder matress for my back

Stayed in February 2025