Sofitel Nusa Dua is an exceptional resort that perfectly blends luxury with warm Balinese hospitality. From the moment we arrived, the service was impeccable—staff members were attentive, friendly, and went above and beyond to ensure our stay was perfect. One of the highlights of our experience was the incredible buffet. The variety and quality of food were outstanding, offering everything from fresh tropical fruits to international delicacies, all beautifully presented and constantly replenished. Whether for breakfast or dinner, every meal was a delight. The resort’s beachfront location is another major plus. With direct access to a pristine stretch of beach, it’s easy to relax on the soft sands or take a refreshing swim in the ocean. The well-maintained pool area also provides a fantastic alternative for those who prefer lounging by the water in a more private setting. Overall, Sofitel Nusa Dua delivers an unforgettable experience with its excellent service, world-class dining, and unbeatable beach access. Highly recommended for anyone looking for a luxurious and relaxing getaway in Bali!

Stayed in April 2025

The staff were the highlight of our stay. They were outstanding. Special mention to Putri & Ditya, The bathtub in the middle of the bathroom was big and out of place. No USB charging was available in the room. It's not good value for the Millesime club, same food every day. There's not much to do after dinner. There was no live entertainment where you can sit and relax, listening to music and having drinks. The Spa though beautiful, is overpriced.

Sprawling property. We booked a room with pool access and Millesimes club excess. The room was spacious and very clean. Dinner at Cucina was excellent. Enjoyed the pool excess from our room. Breakfast spread at the Kwee Zeen was plentiful, but you have to come early.

Stayed in April 2025

Would have rated it superb however our room was near the beach club and for the price you pay we shouldn’t have been able to hear really loud music until very late, especially with a young baby who was also trying to sleep. Need to either turn down the booming base at night or sound proof the rooms. Otherwise absolutely fantastic resort! Breakfasts was amazing! Gym amazing! Pools amazing!

Stayed in March 2025

Nothing

Staff and location

Stayed in March 2025

Staff were exceptionally friendly and helpful, the food was amazing, it was always being cleaned and maintained. It was 100% amazing!

Stayed in March 2025

Price of drinks wine etc and service charges added to bill but everything else amazing, the rooms wow amazing.

Amazing location

Stayed in March 2025

No complains and I travel a large amount of the year so have lots to compare it to.

The hotel is not far from the airport so a nice smooth commute after a long flight. I knew I would be in good hands arriving at a Sofitel hotel. I was very well looked after. Everyone was happy and approachable and dedicated to great service. As a solo female traveler it was importance to feel in good hands. The Italian restaurant was perfect. The pool staff were very attentive. The hotel has a beach club attached which was a perfect way to spend the day or sit in their restaurant to escape the heat.

Stayed in March 2025

The shower caps break Every time

Staff very friendly & always so nice So clean...very modern

Stayed in March 2025

We love everything, we really want to come back again

Stayed in March 2025

The beach club close to them charged for hot water (drinking). Guess there’s a first time for everything!

This resort in Nusa Dua offers a luxurious experience with stunning beachfront views, impeccable service, and world-class amenities. Perfect for relaxation, it combines comfort, beauty, and Balinese hospitality seamlessly.

Stayed in March 2025

I loved the concierge very professional!!! Totally recommend

Stayed in March 2025

The place was beautiful, and the staff there were fabulous. They catered to all our needs. Would love to come back here soon 😊

Stayed in February 2025

Wi-Fi could have been faster.

Breakfast and dinner buffet options suit everyone’s taste buds. Staff members, very kind, very caring, spoke to one at the end of the night for hours about Balinese culture. They remembered my name and would greet me when walking past. Such a comfortable bed! Seriously feel asleep so fast in that bed! Room was modern and had heaps of space. Pool area and overall gym amenities were fantastic! Wish I stayed longer.

Stayed in February 2025

A little tired in places.

Lovely location and spacious. The staff were absolutely incredible and really attentive. It was extremely relaxing.

Stayed in January 2025

Nothing

Everything

Stayed in January 2025

For this grade of luxury, did not like the fact that the doors covering the fridge would not shut due to warping - it should have been removed for repair or replacement. Service can be a bit over-attentive but that's Bali for you. Food offering can be a little difficult to navigate initially with a lot of selection but limited choice in price/quantity.

Hotel staff are very attentive and room was prepared for our arrival with a "welcome". Hotel is modern and provides access through extensive grounds to the sandy beach beyond.

Stayed in December 2024

Shower leaked from under the screen onto the tiles and it was very slippery

Everything

Stayed in January 2025

No words to describe how much I love this resort, no bad vibes, no problems and just happiness, joy, warmth and good people. Food was always fresh and delicious. Staff was very friendly and helpful. Thank you so much for having us there!🤍

Stayed in January 2025

Ironing board didn’t work, phone in one room didn’t work, iron plugs were bent.

Pools and pool bar. Restaurants.

Stayed in December 2024

Great facilities. Rooms were fantastic. The pool bar awesome.

Stayed in December 2024

Just a small note someone not us was able to charge something to our room - the hotel reimbursed us but just need to be mindful there are dishonest people out there who can overhear room numbers abs names

The pool was amazing as were the rooms - staff friendly and willing to help

Stayed in November 2024

After 5 nights we moved to Ubud, something we won't do next time. Sofitel is great for a relaxed holiday.

It was our first time to Bali and we booked the Sofitel for a few reasons. As we have a 7yr old daughter, we were looking for a kids friendly resort. Sofitel matched our expectations and we had a great time! wonderful pools, great beach and the team was very friendly and helpful. Front Desk, Pool, beach and F&B staff all were very kind and we really enjoyed our holiday. Can't wait to come back !

Stayed in December 2024

Complete holiday facility including kids club a good baby sitters

The villa room with pool was perfect. Unfortunately we faced a couple of days of rain which was a damper

Stayed in December 2024

We went for our honeymoon and we couldnt get enough! The pool villa was amazing , so clean and well maintained, no bugs or insects which was excellent The food was exceptional Its a great choice for anyone looking for relaxation Theres 3 restaurants Amazing beach Very recommended!!

Stayed in January 2025