It’s rated a 5 star but we wouldn’t give it more than 3 star Very old and run down

The only thing we liked were the very friendly staff

Stayed in November 2024

More shading around the pool would be lovely, but it was still amazing!

Aircon was amazing! How close it was to the beach and the all inclusive packages!!

Stayed in October 2024

n/a

Beachfront Location

Stayed in September 2024

The bed was very hard. The food was poor to average. Staff in kitchen restaurant (a la carte) often tried to push guests to buffet at beach restaurant as they didn't seem to want to be there. Often the food would be cold at the buffet lunch restaurant. Drinks were only average too.

The resort and surrounds itself were beautiful, however could do with some maintenance. Some staff were very pleasant, some not so. Rooms were very spacious. The nightly theme nights and entertainment were good.

Stayed in August 2024

everything

Stayed in August 2024

Leaving

The second we arrived we knew we were in for an amazing stay. This place is absolutely amazing. Staff were impeccable and extremely well trained. We left for a few days in the rice fields. When we decided to go back and stay they said Welcome home 🏡

Stayed in June 2024

Great hotel with the friendliest staff. Good food, great location, there was a person organising daily trips for the guests making access to any part of the island very easy.

Stayed in July 2024

The sewereage smell in our room. Very few vegan options at restaurants

The resort was small enough to feel cosy but big enough to feel fancy

Stayed in June 2024

The food was pretty bad, we got a last minute discount rate so we didn’t mind so much but if we had paid the full price I think I’d be a little sad about the food quality.

Great location, big rooms and nice poor area. Staff were great.

Stayed in June 2024

The beds are awful. We felt every spring on the mattress and had to ask for another mattress after the first sleepless night. The second mattress was not much better. The bedding was very smelly- smelt damp, wet dog smell. I slept with a towel over my pillow. The junior suite is not child friendly at all. So many steps in the room and we had to constantly follow our baby around so it wasn't relaxing. Breakfast buffet is very very average. Was not family orientated- more for older citizens/ retired people. Kids club needs a make over/ new program.

The staff were amazing- super friendly and helpful

Stayed in June 2024

Everything, but especially small but important details: music in the halls, books for borrowing in shared spaces and in the rooms, incredibly welcoming personnel, the beach and pool area, tasty food and availability of fruits and juices.

Stayed in April 2024

Nothing.

Everything was excellent.

Stayed in April 2024

Water sports out front of the resort were amazing and so affordable, all-inclusive was amazing!! Buffet and breakfast was amazing as well as the night time entertainment

Stayed in April 2024

Nothing

Room was fantastic spacious and everything you need for a stay away from home

Stayed in April 2024

Massive hotel, exceptional service, beautiful beachfront and delicious breakfast.

Stayed in April 2024

1. Room that was provided at first (2nd floor) was really strong with mouldy smell (musty). Very strong indeed. Then the staff changed 2nd room also at 2nd level. This time they use fragrance spray to cover up the smell. Since I am allergic to mould, my nose clog straight away. So we change again to the 3rd room at 3rd level. No mouldy smell - we accepted it. 2. The room we stayed - smell sewage from bath room - come and go. Especially at night. Very very dusty behind /under furniture (see picture). 3. Aircond controller seems does not work - 26 degree celcius no different as 20 degree celsius :-) . If you turn on the fan, you can smell dust :-/ 4. Not all sunbeds are with Sun Umbrella. So sometime you will not get to use it because is not enough umbrella.

1. Staff - helpfull and nice 2. Breakfast abundant and many choices. You can order drinks (other type of coffee) that not in Buffet. 3. Big room with Balcony. 4. Beach (kind of private) behind the hotel with sunbeds and shower.

Stayed in April 2024

Nothing

Cannot fault this hotel, great service, staff are so friendly and accommodating it was my birthday and hotel placed a welcome birthday message in my room with decorations,flowers and a small cake which was very thoughtful 😊Room was big and spacious bathroom having a large walk in shower plus having a bonus of a second separate toilet...this is second time I have stayed at this hotel and would certainly return.

Stayed in March 2024

The mosquitos in the evening near the beach.

SOL by Melia was absolutely beautiful. The room was spacious and the bed was very comfortable. The pool was clean and the grounds were well manicured. Food was great with a varying selection each day. Staff were very friendly and were always asking if you needed anything. I couldn't fault this place.

Stayed in February 2024

Lack of atmosphere. Also the gardens were like a graveyard with memorial stones for people who had passed away, which matched the retirement vibe of the pool area.

Beautiful suite

Stayed in February 2024

waiting on refund - food was disgusting and aged hotel

Nothing - only checked in for 2hrs

Stayed in December 2023

Immaculately clean and attention to detail is amazing. Super spacious rooms with huge bed. Super friendly staff, every single person greets you with a big smile. Great buffet breakfast with egg station. Gluten free options at the hotel restaurant. Heaps of banana lounges by the pool and a mix of sun and shade. Decent sized gym with towels, water and air con. When you walk out the back of the resort towards the beach, there heaps of restaurants, some bars, beach massage huts, and some little shops selling cheap water, Bintangs and soft drink out of eskies. Don’t have a single complaint about SOL, it was the dream! Would definitely stay here again.

Stayed in December 2023

Not being able to lay on the beach and order a drink or food. We had to go back to the restaurant to order each time.

All inclusive was great value for money. I think after 4-5 days, though I would want to venture out local for dinners. The room size was sensational and the 2 toilets very handy. Bed was comfortable and clean.

Stayed in December 2023

It was very “Bali”very traditional, the beach is amazing

Stayed in December 2023

A varied entertainment program every afternoon and evening.Very friendly staff. Tasty dishes different every day. I really recommend this hotel.

Stayed in December 2023