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  5. Reviews of Hotel Suma

Reviews of Hotel Suma This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Laviana, Kalibukbuk, 81152 Lovina, Indonesia

#26 of 48 hotels in Lovina

Guests' Choice

Review Score

Based on 350 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was a little out of the main area but only a five minute bike away.

    Loved how green it was, like a little oasis

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Food fabulous but very slow. I had to be upgraded because bed awful in standard room. Between 3 of us, several things not working, although it was fixed fairly quickly

    Lovely ambience, friendly and very helpful staff. Beautiful grounds. Food fabulous. Pool lovely

    Stayed in March 2025

  • Reviewed: March 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Wasn't much i didnt like. Kitchen a little slow in meal preparation.

    The staff were very friendly and helpful. Food was really tasty. Spa fantastic. Everything very clean

    Stayed in March 2025

  • Reviewed: March 8, 2025

    8.0
    nice accommodation with great service near dolphin boat launch port
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Lots of mosquitos in the room. sorted with bug spray. hot water and water pressure were not reliable

    Super fiendly and helpful staff, great breakfast, nice outdoor, strategically located.

    Stayed in March 2025

  • Reviewed: February 7, 2025

    8.0
    Comfortable and relaxing apart from the burns which were eased in the beautiful pool
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bar prices too high Limited breakfast choices Thin walls - could hear people talking loudly in neighbouring room Lack of safety awareness with burning jos stick offerings left in shared pathways and naked candle flames on breakfast bar - burnt toes and fingers during stay ! Otherwise lovely relaxing place

    Great pool Spacious comfortable room Helpful friendly staff

    Stayed in February 2025

  • Reviewed: February 2, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only one vegetarian option on the menu for lunch and dinner. The vegetarian option (nasi kampur with tempeh) was delicious but more options would definitely improve the menu in my opinion.

    Very friendly staff. All very sweet and helping! Beautiful swimming pool and a good location.

    Stayed in February 2025

  • Reviewed: January 29, 2025

    8.0
    Cosy little hotel with a family ambiance
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathrooms in need of renovation.

    Very nice little hotel where staff made sure guests at all times felt comfortable

    Stayed in January 2025

  • Reviewed: January 16, 2025

    7.0
    If there wasn’t so many mosquitoes, I would go back
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mosquito paradise need to address it

    Nice friendly place

    Stayed in January 2025

  • Reviewed: January 2, 2025

    8.0
    Date night with wife
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Food at breakfast and lunch very good,house pizza delicious,massage there a must do Anik fixed a stiff neck that I had for days,all the staff pleasant

    Stayed in January 2025

  • Reviewed: December 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    The swimming pool might need a little update, it's getting a bit old

    Loved our stay, the room and the services of the hotel. The breakfast is delicious with homemade bread and banana bread so yummy

    Stayed in December 2024

  • Reviewed: December 20, 2024

    8.0
    Very pleasant and friendly stay!
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi was weak in my room. On the balcony and by the pool it worked perfectly. Some towels were grey and had staines but they were clean. Fridge in the room was noisy so hooked it off. In the night heard something running on the roof: maybe a cat after a rat as saw one on the restaurant roof.

    Super friendly staff. They even offered me a ride to the center. When I went on a dolphin tour, they let me have breakfast coming back after the breakfast time. I also got to order two dishes for breakfast as was solo in a double room. Nice pool and spa. Room very clean. Cute and calm dogs around.

    Stayed in December 2024

  • Reviewed: November 25, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Loved everything, great owner and staff.

    Stayed in November 2024

  • Reviewed: October 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurants can provide with a bit more of Vegetarian options .

    Amazing Garden and very nice and polite Staff. Small Pool to chill and enjoy drinks.

    Stayed in October 2024

  • Reviewed: October 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilets not having windows/no opening to outside... Most importantly - Restaurant closing at 9:30 pm....we arrived with our kids late due to.flight delay just after that but no arrangements were offered... had to.eat outside in a street-side local hut-restaurant...

    The architecture.. Balinese style... the gardening... the pool... friendly staff...

    Stayed in October 2024

  • Reviewed: October 15, 2024

    9.0
    I will definitely come back :D
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Everything was perfect, I enjoyed being there :)

    Stayed in October 2024

  • Reviewed: October 4, 2024

    9.0
    Relaxing stay close to the beach. Friendly and helpful staff.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved the green and leafy setting of all the rooms. Great to have a pool to cool off in.

    Stayed in October 2024

  • Reviewed: September 30, 2024

    8.0
    Relaxation on service. 👌
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The menu is a bit plain but the food was OK.

    We very much enjoyed the quiet environment. Relaxation is one of the topics of this hotel. Our stay of 3 day's seemingly was a bit to short, but we did leave with a good zen feeling.

    Stayed in September 2024

  • Reviewed: September 19, 2024

    7.0
    One night stay over
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Admittedly we only booked the day before so didn't expect the top room on short notice as it was high season. We had what I believe was an original room. "Cleanish" and tidy but the bed was like sleeping on a concrete slab. Extremely hard. Consequently we didn't sleep much.

    Staff were lovely. Very helpful and attentive. Gardens and Pool beautiful. Restaurant food, delicious. Quiet location.

    Stayed in August 2024

  • Reviewed: September 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything is at hand, a very good swimming pool, friendly staff.

    Stayed in September 2024

  • Reviewed: August 6, 2024

    9.0
    Wow! This is one of the most beautiful hotels we’ve ever visited
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were not so much beds around the pool. Some more would have been nice, but the space is limited.

    It is a beautiful place, a nice swimming pool and the garden is absolutely beautiful. The staff was nice, the cocktails where also very good.

    Stayed in August 2024

  • Reviewed: August 6, 2024

    8.0
    A bit of false advertising
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    First room toilet didn't flush, changed rooms without an issue. Had emailed continually 4 days prior requesting deluxe room - no response to continual emails. TV in room didn't work - when queried advised no TV s work in resort Breakfast average - no shuttle

    The gardens, pool exceptional, staff lovely

    Stayed in August 2024

  • Reviewed: August 3, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Kitchen is not good. Don’t recommend to it in the hotel

    Beautiful territory

    Stayed in June 2024

  • Reviewed: July 25, 2024

    9.0
    What a truly special place to stay!!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    We would have liked a lot more time to explore. This time we were only here for two days so we know now to stay for longer. Everything else was really great.

    The breakfast and indeed all of the meals were lovely! We had plenty of vegetarian options and the Gado Gado was so different from any other that I’ve had yet, almost like a stir fry!! It was sensational. The staff were attentive and lovely and the room was excellent too. Our driver from this hotel - Putu - was so caring and gracious as I limped around all day, slowing everything down. He even taught us some Bahasa, which was fun and fabulous!! Top prize though, goes to Ani in the spa. She is such an incredible asset to the hotel and the caring and mindful way she performs her tasks is just delightful. I almost cried with joy at my massage, my pedicure, and at having my hair washed!! What a phenomenal experience she gave me every time!! I can’t wait to return!

    Stayed in July 2024

  • Reviewed: July 13, 2024

    9.0
    All in all a great place to stay.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Sometimes the water drains a bit too slow in the bathroom. Hope they can fix this.

    The room was spacious and spotless. It was also great to have a big balcony to relax. The staffs were friendly and everything was well organised. We really enjoyed our stay at Suma and will certainly come back again if we are in Lovina.

    Stayed in July 2024

Showing 1 - 25

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