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  5. Reviews of The Apurva Kempinski Bali

Reviews of The Apurva Kempinski Bali This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Raya Nusa Dua Selatan, Sawangan - 80361, 80361 Nusa Dua, Indonesia

#3 of 67 hotels in Nusa Dua

Guests' Choice

Review Score

Based on 1268 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.8

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sriwijaya Two-Bedroom Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    Villas were quite far away from the rest of the resort.

    Beautiful facilities and restaurants

    Stayed in October 2024

  • Reviewed: October 13, 2024

    9.0
    Love the stay.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Lagoon Room King
    • Stayed 2 nights

    Location is a bit far out for exploring local Bali. Beach is OK but can only do kayaking. Wish there are some planted reef or seagrass areas for attracting marine life which would enable worthy snorkelling. Very difficult to get booking for spa. Only managed to get 1 hour at 9 am in the morning.

    Hotel architecture, lobby and apurva chapel are really breathtaking. Swimming pool is great. The concierge service, lady in red and staff are all excellent! Sunrise view over the sea horizon is beautiful. The Apurva Spa Massage is really good.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    10
    wonderful experience
    • Couple
    • Grand Deluxe Room King
    • Stayed 1 night
    • Submitted from a mobile device

    everything's was great

    everything was perfectly and the breakfast has different choices

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Sriwijaya Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Only sprayed twice a week so had a few mosquitoes!

    Luxurious property and friendly staff.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    10
    We will be back. Love it here. Amazing hotel
    • Leisure trip
    • Couple
    • Grand Deluxe Ocean Court King
    • Stayed 2 nights
    • Submitted from a mobile device

    Costly meals and tax added to everything.

    Absolutely amazing views, beautiful rooms and fantastic restaurants. This hotel is not budget friendly but you will be happy to pay as this is 6 star !!!!

    Stayed in October 2024

  • Reviewed: October 9, 2024

    10
    Kids friendly
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room King
    • Stayed 4 nights
    • Submitted from a mobile device

    There were many activities for kids

    Stayed in October 2024

  • Reviewed: October 9, 2024

    10
    Almost perfect.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Lagoon Room King
    • Stayed 2 nights
    • Submitted from a mobile device

    The service was amazing. I can't say anything bad about the people and customer service. Not the best in Bali but still amazing. It says more about Bali than it does Apurva. Too many great places in Bali. The gym was massive and quiet. They have a departure lounge which you can use while waiting for your flight. But better off walking around the resort and finding food unless it's a short wait.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    10
    Very nice stay, I hope I will come again!
    • Leisure trip
    • Couple
    • Cliff Private Pool Ocean Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Very comfortable stay, nice view, clean, great facilities & friendly staff.

    Stayed in October 2024

  • Reviewed: October 6, 2024

    9.0
    One of the best hotel stays we’ve had. Superb place to chill in Nusa Dua
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room Twin
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Grand hotel on a massive scale. Quality throughout and incredibly helpful staff.

    Stayed in October 2024

  • Reviewed: October 5, 2024

    10
    It was a great experience and definitely recommend we also consider to stay longer next time ❤️
    • Leisure trip
    • Couple
    • Grand Deluxe Room King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Spacious ❤️

    Stayed in September 2024

  • Reviewed: October 3, 2024

    10
    Phenomenal!
    • Leisure trip
    • Family with young children
    • Grand Deluxe Lagoon Room King
    • Stayed 3 nights
    • Submitted from a mobile device

    The lagoon room we stayed in, the foyer architecture and the buffet breakfast.

    Amazingly beautiful and great service.

    Stayed in September 2024

  • Reviewed: October 3, 2024

    10
    Couldn’t be better
    • Leisure trip
    • Couple
    • Singhasari One-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Outstanding services

    Stayed in October 2024

  • Reviewed: October 1, 2024

    10
    A-M-A-Z-I-N-G
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room King
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast at Pala was a bit chaotic. Forgotten drinks, duplicate dishes arriving. Breakfast selection is amazing but service requires refinement!

    There’s very little we did not like- staff are amazing & do everything to ensure you are happy. The red ladies service is special & the communication via WhatsApp makes life so easy!

    Stayed in October 2024

  • Reviewed: September 30, 2024

    10
    3rd stay at the beautiful Apurva Kempinski, will be back!
    • Leisure trip
    • Family with young children
    • Grand Deluxe Lagoon Room Twin
    • Stayed 7 nights
    • Submitted from a mobile device

    It is not cheap, but I believe it’s worth it.

    There is everything you could ever want or need at this beautiful place. The staff are very helpful and it’s always clean. This has been my 3rd stay at the Apurva now and I’ll keep coming back. We have stayed with family and just as a couple, it’s ideal for either. Peaceful location which is easy to get to from the airport. You could easily spend a whole week at the Apurva and not get bored, so many leisure activities on offer, fantastic kids club, great restaurants, multiple pools and stunning gardens.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    10
    Excellency! Amazing Resort, amazing food, awesome staff!
    • Leisure trip
    • Couple
    • Grand Deluxe Room King
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Everything! Concerned Staff and beautiful and amazing resort! Suksema 🙏🏼 Especially to Martin in the Reef Bar!

    Stayed in September 2024

  • Reviewed: September 27, 2024

    10
    Fantastic.
    • Leisure trip
    • Family with young children
    • Sriwijaya Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    The service was exceptional, the room was outstanding and then facilities were first class.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    10
    Great experience stay in Apurva Bali
    • Leisure trip
    • Couple
    • Grand Deluxe Lagoon Room King
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Amazing facilities and we got complimentary due we stay for wedding anniversary. Highly appreciated for Apurva to value customer’s momentum.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    10
    Very good and mesmerizing👌
    • Leisure trip
    • Solo traveler
    • Grand Deluxe Room Twin
    • Stayed 1 night
    • Submitted from a mobile device

    One staff at the receptionist was a bit off.. i have checked out by giving the card and i told her i wanted to walk around the lobby while waiting for our taxi but as soon as i walked away she walked near infront of me as if to block but i took a photo so she moved away. Soon i went out because her gestures seems like i can’t walk around the lobby (receptionist) area

    Location, view, service, room, access to leisure (pool) is perfect

    Stayed in September 2024

  • Reviewed: September 25, 2024

    10
    Paradise on Earth
    • Leisure trip
    • Family with young children
    • Grand Deluxe Lagoon Room King
    • Stayed 8 nights
    • Submitted from a mobile device

    There’s nothing to dislike.

    Omg where to start 😄 The resort is breathtaking, we took a room that exits at the pool, which was so beautiful. Room was big, we requested a crib, we traveled with small baby and it was waiting for us. There is several restaurants and we tried them all , some several times 😄 every experience was nice and I would recommend if you are staying here to book restaurants immediately. With this you will get a help of girl from Lady in Red. Omg where they useful and kind, I would text them any time of the day if I need reservation or any assistance and I would get respond asap. Special thanks to Jessica and Ruby 🫰🏻 People are so genuinely nice and kind and helpful it was amazing. Our housekeeper Rilin even got us bottle sterilizer without asking, because she notices I was sterilizing babies bottles in a plastic bucket. Extraordinary 🙏🏼 Will be definitely coming back

    Stayed in September 2024

  • Reviewed: September 24, 2024

    10
    What every 5-star resort should be!
    • Leisure trip
    • Couple
    • Grand Deluxe Room King
    • Stayed 2 nights

    This is being EXTREMELY picky, but the fact that the shower and toilet are in the same space always felt wrong. A person can't use one of them if the other one is in. The toilet paper is always humid and wet and you eventually find yourself with wet feet when wanting to use the WC.

    A true 5-star experience in all senses. This resort went above and beyond any expection we could have and we truly enjoyed the feeling of being pampered all along. The resort itself is amazingly beautiful, it's design and aesthetics are so original. The staff is soooo kind and serviceable. They make sure to always greet you with a smile, always make you feel special and always try to find a solution as quickly as possible. The restaurants in the resort all feel like they could stand alone in any big city. Every single meal had a different style and every time we felt like we ate in Michelin restaurants. The pools, spa and other relaxing areas a so well kept. And finally the beach, it was without a doubt the nicest one we saw in a trip throughout Bali. It's so clean and intimate. And the beach club, even when full, never feels packed...you get the impression of being in your own beach with great food and service. A must for anyone coming to enjoy Nusa Dua.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Ocean Court Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    All things

    Stayed in September 2024

  • Reviewed: September 23, 2024

    10
    Perfect place to spend time with the family ..
    • Leisure trip
    • Family with young children
    • Grand Deluxe Lagoon Room King
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The service was exceptional…

    Stayed in September 2024

  • Reviewed: September 20, 2024

    9.0
    Luxury experience
    • Leisure trip
    • Solo traveler
    • Grand Deluxe Ocean Court King
    • Stayed 2 nights
    • Submitted from a mobile device

    As it was a full moon the ocean disappeared for one day :(

    Everything was perfect. A beautiful spacious room, fantastic breakfast and service.

    Stayed in September 2024

  • Reviewed: September 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Ocean Court King
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect

    Stayed in September 2024

  • Reviewed: September 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Lagoon Room King
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    Room and facility.

    Stayed in August 2024

Showing 76 - 100

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