Food in the Club area on 8 Floor could have been a bit better

Everything was great. Lovely hotel and great staff. Would definitely return if in Jakarta.

Stayed in March 2025

Nothing its so bad to comment anything here because 10 is the highest score a hotel can get but they reserve much more than a 10, I can give them 100 points!

All, from the moment of booking at Booking com till the check out of my stay! It was an sentimental journey and they provided me with all the things you can imagine from private vegetarian cooking for me to make my room feel home! I had booked so many extra's that way! Nothing was negative, tea and coffee with something was complementary in all areas of the hotel. Dinner was part of the room and this was cooked delicious each day different. I (Vegetarian) had an special treatment which can only dreamed off! Not a single letter of negative things to mention, when I left they gave me presents for on the way to enjoy the good local Indonesian food. It made my memories from the past so special. From all the hotels in Jakarta, I can only recommend this historical place. If you check in you become part of it, and no doubts this is not my last stay in the Hermitage from now onwards! I can only recommend more sentimental travellers to see what they offer and book their stay, please do.

Stayed in April 2025

A couple of minor maintenance issues in the bathroom.

Quiet, clean, spacious and comfortable .rooms. Friendly and responsive staff. Convenient location with plenty of shops and restaurants nearby.

Stayed in March 2025

If you’re looking for a quiet stay, would recommend opting for a non-connecting room, otherwise, you might hear conversations from the next room quite clearly. That said, it’s just a minor issue, and overall, it was a great stay.

Absolutely love the colonial design of the hotel, it exudes charm and elegance while maintaining a warm and welcoming vibe. The staff are incredibly friendly, making the stay even more enjoyable. The rooftop view is simply breathtaking, offering a stunning panorama that makes for the perfect spot to unwind. Both the breakfast and dinner spreads are thoughtfully curated, with just the right variety to indulge in without feeling overwhelming. The free-flow wine is a fantastic touch, elevating the dining experience even further. From the ambiance to the service, everything feels top-notch. I couldn’t be more satisfied, just an amazing stay overall

Stayed in February 2025

Wonderful hotel that albeit modern for the most part, retained its old world style and grandeur.

Stayed in February 2025

Everything is satisfying.

I like hotel designs that are classic, as if being in the colonial era.

Stayed in February 2025

The shower was not good and i was unable to get pizza at rooftop restaurant. Also blackout curtains were needed for my room which had outside lights on all night

Lovely hotel with large rooms and excellent breakfast. Staff was always smiling and very pleasant to speak with. The rooftop pool was fantastic with a live band

Stayed in February 2025

Nothing to report. Truly a great place to stay in Jakarta.

Gorgeous rennovated property in menteng. It's an oasis of peace and calm in busy Jakarta. Wonderful breakfast and helpful staff. Nice rooftop pool, gym and cafe. Plenty of fine restaurants close by. We also could use the executive club and that was quite fine.

Stayed in January 2025

A lovely historical hotel. Our room was elegant comfortable and spacious. The pool and roof top view were great. Breakfast was delightful. We loved every minute.

Stayed in January 2025

good spread of breakfast, and really thoughtful that you're also able to order from menu but... the taste of most of the food was lackluster (except for the Bubur Sumsum, which I love!)

beautiful hotel, smells great coming in, great and welcoming staff. pillows were very very comfortable, so was the bed. super spacious.

Stayed in January 2025

It was an amazing stay, exceptional hospitality from the staff.

Stayed in January 2025

No criticism

A wonderful 'grande dame' of a hotel. Everything about it was fabulous, professional, warm, comfortable and reassuring

Stayed in December 2024

Everything was well presented and we had a great stay.

Safety and clean, comfortable beds and exceptionally helpful and friendly staff.

Stayed in January 2025

Little details, they adress you with your given name. Always polite, nice cake as a welcome in the room and message on the mirror. Very clean, beautifull historic pictures on the wall.

Stayed in January 2025

Staying at The Hermitage was an exceptional experience that truly exceeded my expectations. The hotel is a masterpiece of timeless elegance, blending colonial charm with modern luxury. From the moment I stepped into the beautifully preserved building, I was captivated by its serene ambiance and impeccable attention to detail. The rooms are spacious, tastefully decorated, and exude a sense of understated luxury. The comfortable bed, plush linens, and thoughtful amenities made my stay incredibly relaxing. I also loved the rooftop pool and lounge area, offering stunning views of Jakarta’s skyline—perfect for unwinding after a busy day in the city. Located in the historic Menteng district, the hotel is surrounded by leafy streets, iconic architecture, and a quiet charm that’s rare in bustling Jakarta. Menteng is known for its rich history, vibrant culinary scene, and unique blend of old-world elegance and urban sophistication. The proximity to great cafes, restaurants, and local attractions added so much value to my stay. It’s a fantastic base to explore Jakarta while enjoying a peaceful retreat. Chef Adi’s culinary creations were nothing short of delightful, we enjoyed his special Tiger tea. Zahra’s warm and attentive service added a personal touch that made mornings feel extra special. Their dedication and passion truly enhanced the dining experience, leaving a lasting impression. The staff at The Hermitage were outstanding—attentive, professional, and genuinely warm. Every interaction felt personalized, and they went above and beyond to ensure my comfort. Dining at the hotel was another highlight. The food was exquisite, with a mix of international and Indonesian flavors, beautifully presented. Breakfast was particularly delightful, offering a wide variety of dishes to suit every palate. Whether you’re visiting Jakarta for business or leisure, The Hermitage is a gem that offers a unique and memorable experience.

Stayed in January 2025

Repeat customer who stayed twice. Afternoon check-in staff so-so experiences twice. First time: no info about the WiFi, Second time: had pre-requested a quiet room, ended up getting one of the noisiest ones. Then the fridge was out of order so I changed room anyhow.

Central location, Colonial style hotel with charm and history, 99.9% Staff extremely friendly (read on), Excellent food bfast, lounge, evening buffet, rooftop. I would like to propose Farrel for Employee of the Year nomination (not excluding others)

Stayed in December 2024

Niets

The atmosphere , The hospitalty and the ambiance

Stayed in December 2024

Nothing

Everything 💝

Stayed in December 2024

The location of the hotel is not good, it’s just far away from any of the tourist attraction and also it’s in the middle of narrow streets and small and very empty / quiet alleys.

The classic style of the hotel is very good and nice, the simple classic decoration is elegant. Also the service is very good and the staff is very helpful.

Stayed in December 2024

Wanted to extend but sold out but I will visit again very soon.

Colonial style, quiet sound insulated room, Excellent breakfast, meals, super friendly staff with a single exception.

Stayed in December 2024

The pool could have been a bit bigger, to make swimming lanes easier.

The location, the breakfast, the people working here and the rooms. Very beautifully decorated and extremely friendly staff.

Stayed in December 2024

Everything

Everything was great

Stayed in December 2024

The shower floor when wet very slippery like skating almost fell 2 times Need to be addressed

Old style colonial building Large room

Stayed in December 2024

The balcony had no lights (only thing)

Decoration so antique and classic

Stayed in October 2024