Everything was nice

Stayed in March 2025

I had an amazing experience at The Kana Kuta Hotel! I arrived before the official check-in time and decided to leave my luggage at the front desk while I explored the area. To my surprise, when I returned to check in, the hotel staff had already taken the time to place my luggage in my room. I was so impressed by their attentiveness and thoughtfulness. The staff went above and beyond to make sure my stay was seamless from the start. It’s this kind of exceptional service that truly sets The Kana Kuta apart, and I will definitely be returning on my next visit to Bali!

Stayed in February 2025

The room is not large

It is easy to contact the hotel through booking. Our schedule delay and we check in one day later however all the communications with hotel are smoothly through booking

Stayed in January 2025

nothing much going on outside

Not far from the airport. Lovely hotel. the bed was so comfy, air conditioned. The pool is secluded and not visible from the road

Stayed in January 2025

The fixtures in the hotel room are old and worn out, badly need a serious renovation. The comforters inside covers are dark and very worn out, the beds also sinked when you sleep on them.

The hotel has nice breakfast buffet, definitely worth to include during your stay.

Stayed in January 2025

The water outlet from the sink is very short and when using it, the jet wets the entire area. The hotel is very nice and clean, but everything around it is dirty and full of debris.

Very good service and attention from all the staff. The room was comfortable even though the pillows were very high. The room and all areas were very clean.

Stayed in December 2024

Bathroom was a bit old

Awesome pool area Very friendly personal

Stayed in November 2024

Room 220 had no lock on balcony door and mirrors need replacing

Frangipanis round the pool, Great buffet breakfast Clean floors Attentive, friendly staff

Stayed in November 2024

The hotel is clean, we were staying in duplex family room and it was good value of money

Stayed in October 2024

Second time at this hotel. Close to the airport and is a very clean and comfortable hotel with a lovely pool. The staff are super friendly and helpful too right from the security guard. They did mess up my airport pick up but were apologetic about it so its all forgiven.

Stayed in August 2024

We had a double room on the top floor which I would expect to have a nice view but all we got was a room facing some dirty open space and an eyesore of an old building.

We stayed for 4 days and it was quite a pleasant experience. The highlight of the hotel is its pool and dining area which is very tastefully done. Our room included breakfast which was very elaborate and good. The staff even packed us a breakfast box on one of the days when we had to start early. The hotel is very clean and well maintained, housekeeping does a great job and staff at all places are very friendly and helpful.

Stayed in September 2024

The bathroom requires renovation

Good value for money.

Stayed in August 2024

Laundry messed up my new t shirt. Bad view from the window that wasnt clean too.

Pool, breakfast, staff and room was clean and beautiful.

Stayed in August 2024

The bathroom could be cleaner and requires maintenance

The breakfast had many options to choose from and the location was close to other attractions and shopping malls. The staff were also very helpful and always greeted us with a smile!

Stayed in August 2024

A comfortable hotel with friendly and professional staff tucked away on a side street and away from the traffic. Any issues were resolved very quickly and efficiently, including when there was a problem with housekeeping noise in the room upstairs at night. About 25minutes walk to the beach. Room was clean, spacious, quiet (with good sound insulation between rooms) and comfortable. (We opted for a pool view room with a balcony). We appreciated that smoking was not allowed on the balconies, so we didn't have to endure smoke from others. Wifi was good. A good bed but the heavy duvet meant we had to turn the air conditioning down at night! Fortysense Coffee just across the road has excellent barista coffee!

Stayed in July 2024

Ala carte food is not good, expensive and not good.

breakfast and staff was amazing

Stayed in July 2024

Room service and restaurant Food was expensive , the food taste wasn’t great . Could do with more choice and better taste and quality . Not much value for money

Good location , very close to airport, The food selection was limited and room service very expensive, the food was not great , very average. This could be improved

Stayed in July 2024

Older facilities so bathroom is a tight squeeze.

Communication was great and they were very accommodating to our request of checking in at 2am in the morning. Close to the airport so drive wasn't that far especially when you are tired and just want to go bed. Staff were so friendly and lovely so that was nice to see everyday. Breakfast buffet was nice with an egg, rice and pancake station, nice way to start the day before heading into busy Kuta.

Stayed in July 2024

Thought it a bit overpriced have stayed in similar hotels for half the price!

Clean, comfortable bed, good aircon,great breakfast.

Stayed in June 2024

The room was too humid but no windows. Couldn't get fresh air. Water pressure for shower was strong but the basin was bit old and uncomfortable. The towers were clean but looks old.

The service was good. Friendly reception staffs, gate guard, house keeping staffs and restaurant staffs. Breakfast buffet was great.

Stayed in July 2024

Na

Average

Stayed in June 2024

-

A nice pool ,lovely and friendly staff and very quiet food is nice

Stayed in May 2024

Location far from market shops for people who have issues walking due to hip or knee problems, traffic bad hard to cross roads trying to get market.

Great Staff friendly helpful welcoming Organised taxi services, helped connect wifi Clean room daily. Exercise area and pool area.

Stayed in May 2024

The only thing was the wifi but that's about it nothing else. If professionals were to stay they would definitely struggle as at times even though it shows up as connected no internet was available for any of my devices which made me spend quite a bit of money on mobile data

Very close to the airport, rooms were 10/10, breakfast buffet was 10/10 great value for money, the staff is what make my stay so good from the security staff to reception and the restaurant staff they all made me feel very welcomed.

Stayed in May 2024