Jalan Pratama 99x, Tanjung Benoa, 80363 Nusa Dua, Indonesia
#13 of 67 hotels in Nusa Dua
Guests' ChoiceBased on 803 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.5
Facilities
9.0
Staff
9.5
Value for money
8.9
Free Wifi
8.8
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End of dialog contentReviewed: June 19, 2023
Victoria
Australianot enough choice on dinner menu only able to use card payment intermittently
Stayed in June 2023
Reviewed: June 15, 2023
Ashlee
AustraliaRooms were comfortable and clean. The service at dinner on the roof top was not that great, it was hard to order food, no one would come to the table, some of the food came out wrong. The breakfast buffet was okay, the location was close to the conference centre which was good. Overall it was a good stay.
Stayed in June 2023
Reviewed: June 1, 2023
Michael
Australiathe hotel gave me the wrong bed and when I requested a different set up, the only room they gave me was next the lobby which I declined and said I was going to book another hotel if the couldn’t accommodate what I had booked. I booked another hotel and then they didn’t tell me they could upgrade until this was already done the next day. I believe they lied about this to not refund my money. I wouldn’t stay here at all!
nothing
Stayed in June 2023
Reviewed: June 1, 2023
William
AustraliaBreakfast needs a little improvement on the layout bench space seems to be too small for the ease of selecting cut up fruit and the selection of tropical fruit could be better also cereal choices need to be expanded
Stayed in May 2023
Reviewed: March 24, 2023
Meirischa
Germanynot friendly service, not friendly staff. the security stopped me when I was entrance even though I told him that I staying here and showed him my key. what kind of attitude.
Stayed in March 2023
Reviewed: March 20, 2023
Xiaoran
Chinamosquitoes are too much. got bitten by mosquitoes only 3 minutes after entering the room.
staffs are very friendly and helpful. Hotel facilities are good, with many and different types of sockets for your computers mobiles to plug in. Air conditions are not facing the bed so that you don’t feel the cold breeze directly blowing your skin. lots of sunshine in balcony, swimming suits got dried just during breakfast time.
Stayed in March 2023
Reviewed: February 14, 2023
Martin
United Kingdombreakfast arrangements were not good. no milk on display, no cereals, had to order and wait for food. not a good setup. background music though nice was too loud and drove us max.
great location and views
Stayed in January 2023
Reviewed: January 4, 2023
Andreas
SwedenThe bar/restaurant and pool at the roof is pretty exposed for wind and bad weather, amazing during good weather. the breakfast was a bit unclear, like a mix of a la carte and buffet
clean and nice hotel with a large room, comfortable huge bed. really nice pool at the roof
Stayed in January 2023
Reviewed: November 30, 2022
Philip
Irelandwe ordered food on the rooftop restaurant, the burger was cold and the mosquitoes ate more of it than me. We also found a bit of plastic in our chips which was really a shame as the rest of our stay was brilliant.
the rooftop pool
Stayed in November 2022
Reviewed: November 24, 2022
Catalina
AustraliaThe food of the restaurant was really expensive and didn’t have many options for vegetarians/vegans. breakfast was pretty poor in compare to other places for the same money. the balcony had the light on during the nights and even asking in reception to turn it off, they said it was for security. you could here a bit the noise from the hallway into the room.
The place was modern and in a good location to know the surroundings. the staff was nice and the room service as well. very good gym if you like to work out.
Stayed in November 2022
Reviewed: October 17, 2022
_karli_
PortugalThe receiptionist is shady. We agreed in a price if I extend for one more week but the next day he changed the sum and pretended that I misunderstood his words. Cheap trick. I left. I do not recommend because of the staff!
Clean, nice room.
Stayed in October 2022
Reviewed: October 16, 2022
Silvija
Lithuaniabreakfast not delicious at all. everything was okey except breakfast
good price, nice room
Stayed in October 2022
Reviewed: September 5, 2022
Saman
Australiaduring our stay, it was two other external meetings happened at hotel G20 and another one, this caused lots of noises,traffics and not having rooms for our extended stay
staff were really nice and food were great
Stayed in August 2022
Reviewed: September 3, 2022
Nina
United KingdomThis hotel is not beachfront and it is impossible to rent a lounger or sun umbrella,as indicated in the description, so if you are booking for a beach stay, please don't book this one. The restaurant is absolutely terrible - there wasn't a single meatless option on the menu + breakfast was similar. No cakes or anything sweet on offering at all or a simple toast with jam. Maintenance not thought through - I got bath robes locked on the hangers, bottles with no opener, only to be advised it's installed on the sink in my bathroom? The location is impractical and far from everything but other resorts - there is no shuttle unlike in the nearby hotels.
The staff is great, especially Marta at the reception, and the hotel is clean, the pool is great in the evenings.
Stayed in September 2022
Reviewed: December 11, 2023
Anonymous
AustraliaThere isn’t much space by the pool and very few sun beds so you have to be quick.
Very clean and tidy hotel. Close to the beach. Very helpful staff, Angga at reception helped us with booking our cruise to Nusa Penida and the hotel has also provided us with free luggage storage while we stay on the island.
Stayed in December 2023
Reviewed: November 2, 2023
Anonymous
IndonesiaLoved the friendly service, cleanliness and the view. Walking distance to the beach and a convenience store right around the corner. Breakfasts were great, too.
Stayed in October 2023
Reviewed: October 29, 2023
Anonymous
United KingdomNothing all good
The location is amazing The hotel is fantastic very well looked after Everyone working there is very helpful. I will return in that hotel Good value and amazing experience Thank you 🙏🏻 to everyone working there Mr Fadjiri makes sure all the guest are very happy Everybody is very professional there and friendly
Stayed in October 2023
Reviewed: July 31, 2023
Anonymous
AustraliaNot too close to the beach or other central areas. Rooms aren’t sound proof so you can hear people walking around. Was woken up by people moving furniture around upstairs.
Large bed, clean and great facilities
Stayed in July 2023
Reviewed: April 27, 2023
Anonymous
Saudi Arabiaالفطور
the room its big and clean and the fornther its worder ful
Stayed in April 2023
Reviewed: August 18, 2022
Anonymous
Saudi ArabiaNo shower bath
Everything Staff welcoming and respect Cleaness of the utilities
Stayed in August 2022
Reviewed: April 14, 2025
Mupedzi
ZimbabweThere are no comments available for this review
Stayed in March 2025
Reviewed: April 11, 2025
Jitendra
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: April 10, 2025
Shaju
AustraliaThere are no comments available for this review
Stayed in January 2025
Reviewed: April 10, 2025
Dianne
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: April 8, 2025
Tony
United KingdomThere are no comments available for this review
Stayed in February 2025
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