I was a little disappointed with the food in the restaurant.

The hotel is beautiful and the staff are really good at both the front desk and the restaurant.

Stayed in February 2025

The staff is great.

Stayed in March 2025

the gym facilities are old

the antique vibe

Stayed in February 2025

There was nothing to not like .

It is very nice hotel. Interior and theme is very nice. Had a great time.

Stayed in March 2025

The hotel is great but the people make it the best. Such enthousiasme friendly but above all genuine interest in their guests. Not just answering to the calls but open for conversation. We could feel the love. Thank you so much

Stayed in March 2025

Pool massively over-chlorinated - did horrible things to the enamel on my teeth! They clear tables too quickly. I hate to think how much unnecessary washing up they do just because they clear a table too quickly. And I'm sick to death of every hotel in the world inviting guests to care about the environment by reusing towels (something I'm very happy to do) and then changing them anyway! https://www.linkedin.com/posts/lyn-roseaman-7093026_sustainabletourism-marketing-environment-activity-7301564372538056706-02v4?utm_source=share&utm_medium=member_android&rcm=ACoAAAEc1XkBgxaZWTMABDWWQsqQOlo4410IbiA

Fabulous staff - fun friendly and knowledgeable Great massage Had a great stay

Stayed in March 2025

This hotel is an old school gem which we loved but some may find it a little old fashioned or tired in places, especially for the cost.

For us this hotel was perfect. They upgraded us to a room overlooking the pool which was beautiful and the room was super comfortable and spacious. The staff were so attentive and helpful and the restaurant and bar was brilliant. It is the perfect base for exploring the temples and an oasis to come back to.

Stayed in March 2025

The staff is very kind. The breakfast in the hotel is also very nice. There are some styles of food such as western, Asian, and Arabian.

Stayed in March 2025

The Phoenix is a modernized heritage hotel with everything a western traveller wants. The breakfast is huge so you don't get bored with the selection. The gym is exceptionally good and is large and well equipped. My wife said the spa was great. We spent 4 nights here and were very happy with our choice. The staff are increibly friendly, especially Gita on reception.

Stayed in February 2025

Apart from an included buffet breakfast, the other meals in the Hotel are not a great value for money.

Staff was very attentive. First morning we asked for an Oat-porridge that was not part of the buffet breakfast: they immediately made it (perfect!), and every subsequent morning we did not have to ask for it, as soon as they saw us coming, they made it for us ! Very nice interior. Also, some history: during the short time Yogyakarta was the capitol of the country, then president Soekarno stayed at the Hotel, and his original office is still there !

Stayed in February 2025

Nothing

Everything was excellent

Stayed in January 2025

Property was beautiful. location is in center. Staff was supportive and helpful. Food was fine. Overall comfortable stay.

Stayed in January 2025

our room was at the back of hotel, a bit of a walk to get to but didnt really mind it. so when you have plenty of shopping to bring to room, best to ask for room closer to the lobby

the colonial setting was preserved very well making it a unique stay. Enjoyed every nook and corner of the hotel because there was always something new to discover

Stayed in January 2025

Maybe the bathroom could be a bit nicer / newer

Everything. It's a beautiful place and we had a great stay. Everything from the ambience, to the service, the pool, to the room itself, the breakfast, the balcony, everything met and exceeded our expectations

Stayed in December 2024

All was wonderful.

The Phoenix was one of the best hotels I have ever stayed in. The staff were so accomodating, always offering service with a smile. The room overlooked a part of the city (with local houses, gardens and frangipani trees), which I enjoyed as it gave a glimpse into the everyday life of Yogyakarta. A central location, and very easy to take a GRAB car/taxi ride from the front door. (I do not recommend walking to places, as it requires crossing a very busy road, though the security guard can escort you across the road if you ask) Overall, the hotel is elegant, and the pool, gym, and historical decor are well maintained. The restaurant and laundry service are reasonably priced considering the convenience of an in-house service. I would happily stay there again.

Stayed in January 2025

A minor thing but stronger tea at breakfast ( we’re European!) or extra breakfast tea bags by the hot water would be good!

Lovely hotel , friendly staff , great breakfast, spotlessly clean and lovely pool. We enjoyed our stay and loved the little touches that made the hotel stand out such as the nightly turn down service and little gifts .. it is a good 15-20 min walk to downtown but grabs are so cheap and the walk is past lovely batik shops do not a problem.

Stayed in February 2025

The lift doesn't have an AC, so I prefer to take stairs. No AC makes the lift feel like being inside an oven.

Ambiance, the subtle smells of jasmin & lemon grass, gamelan played subtlety on the background. Comfy beds, friendly & professional staff. Interior decor blending Javanese and Chinese heritage with a touch of European influence. AND the breakfast is amazing!!

Stayed in February 2025

The twin beds were a bit narrow

Location / staff / restaurant/ pool / gym all great

Stayed in February 2025

N/A

The Phoenix was conveniently located, within walking distance to museums and the palace and the train station. Our room was comfortable. The breakfast buffet offered a good range and the staff were keen to ensure we had everything we wanted.

Stayed in January 2025

Breakfast, Staff, Pool - overall it was a great experience.

Stayed in January 2025

It’s kind of old, and there were a lot of statues, which is quite eerie at night.

The hotel is aesthetically pleasing

Stayed in February 2025

The room felt quite dark and could use better lighting.

Location: Excellent. The hotel is conveniently located near Malioboro Street and Yogyakarta Train Station, within a 2km radius. Service: Good. ! The receptionist spoke good English and even walked with me to show my room, which was a nice touch. Cleanliness & Hygiene: Overall good. The room and common areas were well-maintained. I walked to the hotel area and its really kept well Room & Amenities: The bed was comfortable, and there was a power socket near the table, which was convenient. However, the Water Pressure: Good and consistent.

Stayed in November 2024

The Phoenix Hotel is a beautiful historic building that perfectly blends Chinese and Indonesian heritage. Its basically a living museum full of gorgeous wall tiles and antiques, plus adorable pairs of lovebirds in ornate cages - they even offer a quick tour around to explain it’s history and show you Indonesia's first president's office and secret side room. The in-house food is fantastic - the morning buffet offers a huge selection of Western, Asian and Indonesian dishes, including a super tasty Jamu station. If you haven't tried local dishes yet, this buffet is the perfect place to explore Indonesian cuisine. For our Borobudur Temple visit, we used the hotel's transport service and they thoughtfully prepared a huge packed breakfast for the journey. The driver is yours for around 5 hours so you can easily tick off a few other sights. After a day of touristing I highly recommend heading to the Vino Bar & Cafe for some awesome cocktails (or a hot chocolate!) and a game of pool. As they have the same menu as the main dining restaurant, its also a great place to hang out in the evenings. The location is ideal as you can walk to Jalan Malioboro's shops and museums but the traffic can be a bit full on, I recommend getting either a Blue Bird Taxi or one of the tuk-tuks conveniently parked out front. 10/10 - an incredibly beautiful building full of antiques and art, with a fascinating history and awesome staff. A must-stay in Yogyakarta!

Stayed in January 2025

If you are a little noise sensitive (as I am), maybe ask for a room away from the dining area, as the breakfast starts early (which is nice) The rest of my family didn't have any problems with the "noise".

The hotel is beautiful! Full of history and charm. The biggest breakfast buffet I have ever seen with great options. This hotel has it all, truly. Nice and helpful staff, great location, and lots of facilities

Stayed in January 2025