Everything was excellent

Stayed in August 2024

- Room is small. - Toilet facilities is a little old

Overall a very pleasant stay. Friendly staff, they tried their best to help us with anything we need. Hotel has a historical touch to it. Worth a stay if you visit Yogyakarta.

Stayed in August 2024

Cleaning could be better

Stayed in August 2024

The food, especially the breakfast is not really good (neither the western nor the Asian food)

It is a nice , historical and clean hotel in the heart of Yogya.

Stayed in August 2024

Fabulous location for train station and walking to Malioboro. Short (cheap) Grab taxi to Sultan’s Palace area and easy access for Prambanan & BOrobudur. Great pool, spacious rooms and very reasonable spa prices! Pool-view worth the extra.

Stayed in July 2024

Some of the dining room staff is new and learning - not a bad thing but not always attentive to guests. Like much of Asia, alcohol drinks aren't so great but are relatively expensive.

The dining courtyard is very pleasant - open air with a large fountain in the center. We found it cool and pleasing. Our room was smalll but very nice - an excellent value for what we paid.

Stayed in July 2024

The restaurant is good if you want to stay in the hotel. We really enjoyed the special BBQ evening they did with music but the service isn’t always consistently good.

Very nice scenery in this hotel! Gives you the vibe of the old colonial times. The staff of the hotel is extremely friendly and helpful and really made the difference for our stay! We spend the day with the hotel driver and car and really enjoyed his company and sharing Indonesian culture with us. Terima kasih wonderful staff of the Phoenix hotel!!

Stayed in July 2024

Nothing

Great rooms overlooking a nice pool, a quirky bar with pooltable and great bar staff. Lovely garden restaurant.

Stayed in May 2024

The room is small.

Breakfast is super great with many choices. Fresh juice. Wonderful living and traditionally instrument-based music makes you feeling peace and nice. Very friendly staff.

Stayed in June 2024

The food in the restaurant wasn’t as good as in restaurants off site and drinks were overpriced. Allowing smoking by the pool wasn’t great. The smoke from the people on loungers next to us blew in our faces. Please make the whole site non smoking.

Very well located hotel with helpful staff and a building with charm. Very good selection of food at breakfast and a nice spa.

Stayed in July 2024

bathroom needs upgrading

Staff hospitality, pool, breakfast, and overall ambience of the hotel.

Stayed in June 2024

Na

Very clean room and good location

Stayed in June 2024

Hotel is huge, our room located at the very end corner made us walking through

It's an old Colonial design hotel but vewell maintained

Stayed in May 2024

Gym only opens at 9am which is too late for guests who needs to work out before starting their day out!

The majestic and colonial architecture. The courtyard.

Stayed in June 2024

Fine location in the centre of Yogyakarta. Walking distance from Malioboro. Excellent breakfast buffet. People at the reception are wonderful, they go the extra mile. Same for roomservice and laundry. Will definitely come back here.

Stayed in June 2024

Happy with everything

The location was perfect as a central point to explore the surroundings. It was a calm environment to return to at the end of a busy day. Easy access to taxis and tour guide drivers. Buffet and A La Carte dining options and wide range of menu choices. Staff were very attentive and friendly and the service was very good. Hotel was beautifully decorated with beautiful furniture and traditional art pieces. The Phoenix Hotel jas an interesting history and was excellent value.

Stayed in June 2024

We liked everything

Stunning hotel, the room, amazing facilities, incredible buffet breakfast and super nice staff

Stayed in May 2024

Nothing

Stunning properly, rooms are perfect down to the little details. Staff are attentive. Brunch is delicious. Wonderful place to stay.

Stayed in May 2024

The location was a bit further from the centre than anticipated. To get to the part of yogya with more restaurants or to go to places like the Keraton a taxi is necessary.

The staff was very friendly, they helped us arrange a trip to the Borobudur with the sunrise at Punthuk Setumbu. More than enough choices for breakfast. The food on the menu is very tasty as well. We also used the gym and the pool, both were nice.

Stayed in May 2024

Excellent service. Great value

Stayed in June 2024

Absolutely fantastic hotel and staff. Only stayed 1 day but I wish it was more. 100% recommend!

Stayed in May 2024

THE ONLY THING THAT WASN'T GOOD WAS SOME RENOVATION/REPAIR WORK AT 2AM IN THE ROOM NEXT TO MINE. I COMPLAINED AND THEY STOPPED BUT IT WAS N OT GOOD AS I HAD AN EARLY START THE NEXT DAY

EVERYTHING WAS GREAT - THE MANAGER IS TERRIFIC, THE STAFF ARE EXCEPTIONAL, FRIENDLY, EFFICIENT AND VERY HELPFUL. AND THEY REMEMBER YOU AND YOUR NAME AND YOUR PREFERENCES. THE ROOM WAS VERY COMFORTABLE, GOOD INTERNET AND NICE POOL. AMAZING BREAKFAST. AND THE BOYS SERVING IN THE BAR WERE LOVELY, FUNNY AND FRIENDLY.

Stayed in May 2024

One minor area for improvement would be the reception area. It wasn't immediately clear where one could sit to rest after a long journey, especially when one person is busy with registration, and another is waiting. However, this is a small issue in what was otherwise a flawless stay.

From the moment you enter, you are surrounded by lush, meticulously maintained gardens that create a serene atmosphere. The hotel features an impressive array of facilities, including a restaurant, a lobby bar, a garden, a swimming pool, a mini-museum, and a spa. The greenery and the attention to detail are remarkable, and there's always staff available, ready to assist at a moment's notice. The food at the hotel is delightful, with a luxurious breakfast that surpassed all my expectations. It's evident that the meals are prepared with the freshest ingredients. My room was incredibly comfortable, and I was particularly impressed with the excellent lighting in the bathroom — a feature that is often overlooked in other hotels.

Stayed in May 2024

Could be more generous with quality and quantity of Tea, Coffee, Complimentary water in the rooms. Breakfast could offer more options of continental dishes.

Great boutique hotel, with artistic and aesthetic interiors. Hotel has made the best of its space and organic growth with multiple wings, a courtyard functioning as restaurant extension, central fountain, beautiful swimming pool and decorative pieces all around corridors showcasing local culture. Close to railway station and not to far from the heart of Yogyakarta town, it has everhelping and courteous staff. The hotel has some good history of special guests like ambassadors, political leaders, etc of around the world who have stayed at the suites here.

Stayed in May 2024

Position of the room we were given, which was downstairs near the restaurant and noisy being the main thorough fare.

Beautiful architecture and lovely warm swimming pool

Stayed in May 2024