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Reviews of The Ritz-Carlton Bali This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Raya Nusa Dua Selatan Lot III, Sawangan, 80363 Nusa Dua, Indonesia

#10 of 66 hotels in Nusa Dua

Guests' Choice

Review Score

Based on 568 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    8.4

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights

    none.

    I like the room. it was very luxurious, serene and Immaculate. Next, i also like the pool. it looks super refreshing. I also like the breakfast. It has so many food there. It was delicious. I was so satisfied about this resort.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sawangan Pool Access Junior Suite with Free Daily Resort Activity
    • Stayed 4 nights
    • Submitted from a mobile device

    Superb

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    We picked up a good special, great breakfast and fantastic staff - could not have been better.
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Rooms were great size and well planned, Great views from all aspects including our room. Loved the golf carts

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    Awesome!
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted from a mobile device

    Please buy new towels for bathrooms They were clean but one could see that they have seen some days!

    Beautiful and clean staff is friendly

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Sawangan Pool Access Junior Suite with Free Daily Resort Activity
    • Stayed 7 nights

    We liked absolutely all. Territory, staff, room, hospitality. Breakfast and afternoon tea were excellent. We have never had such a good place for rest. Thanks for all staff.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    10
    An amazing stay in a quietly luxurious and considered property
    • Leisure trip
    • Travelers with friends
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 4 nights
    • Submitted from a mobile device

    Live everything

    Welcoming and easy

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Beyond expectations
    • Leisure trip
    • Solo traveler
    • Ritz-Carlton Suite with Free Daily Resort Activity
    • Stayed 6 nights
    • Submitted from a mobile device

    In one word - everything! Total experience of staying here can be described as superb!

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Fantastic accomodation, staff, facilities and location. Highly recommended!!
    • Leisure trip
    • Family with young children
    • Sawangan Pool Access Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    Amazing location and extremely friendly, professional and helpful staff that made our stay a wonderful experience! Abigail went out of her way to ensure that we were very well looked after during our stay.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    What a memorable stay from start to finish
    • Leisure trip
    • Solo traveler
    • Sawangan Pool Access Junior Suite with Free Daily Resort Activity
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Excellent service exceptional quality

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional hotel but the daily cost eating on site way to high
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 7 nights
    • Submitted from a mobile device

    There is not many restaurants near the hotel and the prices of the restaurants in the hotel were way to high compared to other 5 stars hotels in Bali. The spa treatments were also way too expensive compared to other hotels in Bali. I dont understand why the hotel is trying to overprice everything on the hotel. That gives wrong impression. I would rather pay more for the hotel and pay fair amount for the food and spa treatments. We went outside the hotel because a near by spa had treatments for 1/6 of the price the hotel was requesting.

    The location is truly unique and the pools, sauna and the spa was exceptional. The food at the restaurants was very good and the staff was truly amazing. Big shoutout to Yas and the team at the lounge bar they were so kind and good to our baby boy and always played with him so we could eat dinner. The kids club ritz kids was truly amazing and the staff there was wonderful. The staff was one of our key takeaways from our stay. Also the breakfast was fantastic and Silent and Rossi on the staff team were super helpful.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 1 night

    The property and rooms are rather old.

    The breakfast was exceptional, and the staff was very nice. Overall, it was a nice experience.

    Stayed in February 2025

  • Reviewed: March 9, 2025

    10
    We thoroughly enjoyed our stay
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Staff were impeccable

    Stayed in March 2025

  • Reviewed: March 6, 2025

    9.0
    Very comfortable and nice hotel
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights

    Breakfast was great with various kinds of food Pool is also nice just adjacent with the beach. Room is big and comfortable with balcony.

    Stayed in February 2025

  • Reviewed: March 6, 2025

    10
    We enjoyed every moment. Staff go out of their way to make your trip pleasant.
    • Leisure trip
    • Couple
    • Ritz-Carlton Pool Access Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect!

    Amazing staff, excellent service and beautiful ambiance. We can't wait to visit again!

    Stayed in February 2025

  • Reviewed: March 5, 2025

    10
    Awesome place to Chill
    • Leisure trip
    • Group
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted from a mobile device

    Ww had an absolutely wonderful stay at Ritz bali! From the moment we arrived, the staff was warm, welcoming, and attentive. The rooms were spotless, beautifully designed, and incredibly comfortable. The hotel’s amenities were top-notch, and every detail was thoughtfully taken care of. The location was perfect. I highly recommend Ritz Bali and will definitely be back

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Comfortable stay with nice room and service
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights

    The breadfast and beach BBQ are really great, various food/drinks selection and warm greeting from crew. The Room is also very comfortable and well prepration for our coming.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Amazing vacation!
    • Leisure trip
    • Travelers with friends
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted from a mobile device

    The location and the wonderful staff! Howard is exceptional butler!

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Sawangan Pool Access Junior Suite with Free Daily Resort Activity
    • Stayed 1 night

    nothing

    breakfast was very exceptional. making for a perfect start to the day

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ritz-Carlton Pool Access Suite with Free Daily Resort Activity
    • Stayed 6 nights
    • Submitted from a mobile device

    The furnitures and curtains in the room can be renewed.

    Beach and staffs are nice

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • The Pavilion Signature Suite with Free Daily Resort Activity
    • Stayed 1 night

    Pool was amazing, Room was clean and cozy,

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted from a mobile device

    The menu of breakfast not so variable. Menu for lunch at beach side also not so variable.

    Hospitality from Hotel was very good.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Exceptional service at Nusa Dua
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted from a mobile device

    The exterior look doesn’t do the hotel justice.

    Location right on the beach is ideal. The rooms are very nice and breakfast very good. The service is exceptional, my husband was sick the last day and one of the manager managed to get him medication needed and a coconut so he could feel better. I asked for something at breakfast but they didn’t have it. They brought it to me later in my room, they have made it to order.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    Nice vacation
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted from a mobile device

    Take for a while to go to the beach

    Room comfort

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    excellent
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 7 nights
    • Submitted from a mobile device

    location. food at outlets was excellent. indonesian restaurant was fantastic. staff listened and actioned feedback and rectified potentially negative experience (nothing to do with resort related to noisy guests) into a positive one and checked to make sure we were happy. overall a very positive experience

    Stayed in February 2025

Showing 1 - 25

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