Absolutely perfect, not a single flaw.

Staying at The Viceroy Bali was the best decision we made during our trip to Bali. This family-owned luxury resort offers more than just five-star service, it provides an unforgettable experience nestled in the lush jungles of Ubud. From the moment we arrived, the hospitality was extraordinary. The staff’s warmth, attention to detail, and unwavering dedication to guest satisfaction made us feel truly valued. The views are absolutely breathtaking, and every corner of the resort feels like a slice of paradise. Breakfast with a view was a daily highlight, featuring perfectly cooked eggs, fresh pastries, and the best coffee in Bali. For a world-class culinary experience, Apéritif Restaurant is a must—one of Ubud’s finest. Even when we encountered a minor issue, it was resolved promptly and with genuine care, further proving the team’s exceptional service. The longer we stayed, the more connected we felt to this magical place. It elevated our entire Bali experience, and we are already dreaming of our return. Without a doubt, If you’re heading to Ubud, don’t think twice, don’t think twice, this is the place to stay. It’s not just a luxury resort; it’s an experience, a sanctuary and is a haven of indulgence.

Stayed in April 2025

A little oasis! Staff lovely. Food consistently amazing

Stayed in April 2025

Everything was exceptional

Stayed in March 2025

nothing

everything was fantastic!I like so much all the hotels under brand "small luxury hotels of the world"

Stayed in January 2025

Although it is a domaine with 65 villas, there is no place to walk and enjoy the nature.

Great place, location, amenities, facilities, staff, food &drinks, pools, Spa! The Social Club from Aperitif is an amazing place to be in! We were spoiled with a most intimate Villa, with preheated pool (you hardly can find it anywhere else), heart roses, anniversary cake, daily basket fruits. They offer free shuttle to/from Ubud.

Stayed in January 2025

Nothing - The Viceroy is flawless - Perfection and Opulence The perfect place to celebrate our 15th wedding anniversary.

Absolutely everything about the Viceroy The location of the retreat nestled in the lush landscape of Ubud. The villas that are all beautifully and exquisitely appointed, the exceptional wellness centre, magnificent grounds and scenery, impeccable service from each and every staff member, and an unforgettable dining experience in the superb Apéritif Restaurant.

Stayed in December 2024

Nothing at all, everything was perfect.

We had five nights here for our honeymoon and Viceroy Bali was nothing short of exceptional. Our deluxe villa was heavenly and the resort itself was absolutely stunning, with beautiful thatched villas, infinity pools, and beautiful breezy bar and restaurant areas, all overlooking the jungle. Breakfast and dinner and Cascades was wonderful. We also had the pleasure of having cocktails in Pinstripe bar and dinner at Apertif restaurant, which was simply the most amazing fine dining experience we have ever had. Above all though, what makes this place truly special are the incredible staff. So friendly, always happy to have a chat and show you around, and to go above and beyond to make sure you have everything you need for an unforgettable stay. I cannot recommend this place highly enough, we feel so lucky to have spent our honeymoon here and they really made it special. Book it, you will not be disappointed.

Stayed in November 2024

The biketour was too short. No time for visiting anyting or taking pictures. Speed too high.

We got a warm welkom from everybody, everyone trying there best. Great professionnal massage from Santi. High standard bar and diner at Apéritif.

Stayed in November 2024

Unbelievable experience from start to finish. The villas they have are perfect combination of luxury and relaxation. All staff were friendly and knew you by name. One of the best hotels we have stayed in.

Stayed in September 2024

Perfect place for chilling.. The stuff was very helpful, foods were great and the view was amazing!

Stayed in September 2024

Staff are friendly, welcoming and helpful. The food is amazing and the villa with the river terrace view is a breathtaking and unique experience. It was our Honeymoon and the staff made us feel celebrated with a thoughtful card and beautiful romantic bath.

Stayed in September 2024

The spa left a lot to be desired. Felt more like a dungeon than a spa. Too sterile and underground. I would re-vamp the spa completely from the ground up.

Exceptional villas. Excellent heated pool and privacy. 10/10 would recommend. French toast for breakfast is to die for!

Stayed in July 2024

We love everything about our stay.

Warm authentic Balinese experience

Stayed in June 2024

Cleaning should be better. In the fine dining, we saw ants in the plate and knifes. Also, in the spa the bed sheet wasn’t that clean! The pillows in the villas were uncomfortable.

Very friendly staff, excellent breakfast

Stayed in June 2024

The water but it seems to be a global problem in Bali

Nice place, kind staff, the food is good, very complete breakfast

Stayed in May 2024

Beautiful property and the location was perfectly situated in a lush rainforest.

Stayed in April 2024

Ubud traffic is very bad; of course the hotel can not do anything about this. We had to remind reception for staff to clean room once. Makeup service in the evening sometimes is done other times not. Response from reception was always immediate.

Beautifully appointed rooms. Filtered drinking water from taps. Nice view of forested valley. Superb food. The food and service in the Cascade restaurant was simply outstanding. The staff are all from the local village and extremely courteous. One of the staff at Cascade had worked for many years at a foreign cruise line. Their English was same as a native speaker.

Stayed in April 2024

Na

The staff went over an beyond to make the stay comfortable.. amazing breakfast as well

Stayed in April 2024

The toilet is located outside the room and there were lizards coming in from outside. I’m scared of lizards which was annoying middle of the night.

Absolutely amazing property! The room was huge with a private heated pool, and the staff was very attentive and amazing service. The food was good in their restaurant and the main resort pool had a lovely jungle view.

Stayed in March 2024

A bit pricey

Breakfast was superb Very friendly staffs Location is good, very private and shuttle (hotel car) service to Ubud city center was great

Stayed in April 2024

Everything was perfect!

Excellent!

Stayed in March 2024

Best breakfast buffet you could wish for.

Stayed in March 2024

Regarding the hotel, there's nothing I didn't like. However, my experience in Ubud was somewhat disappointing. I visited around 20 years ago, and back then it was serene and beautiful. However, now it's incredibly busy with heavy traffic, reminiscent of Kuta. We were advised to visit the Tegallalang Rice Terraces (a 20-minute drive north) before 7 am to avoid the tourist crowds. After that time, it becomes somewhat of a tourist trap, akin to a Rice Field Disneyland. We arrived around 6:30 am and found it stunning.

We went to the Viceroy for our honeymoon in March, 2024 and were upgraded to a Deluxe Pool Villa. It was an unforgettable experience. The hotel's beauty is incomparable; every corner exudes elegance. The culinary experience surpassed our expectations with its top-notch quality. Despite having stayed at several 5-star hotels previously, the Viceroy surpasses them all and this was down to the staff, who treated us like gold the entire time. They were wonderful. Situated roughly a 10-minute drive from Ubud centre, the hotel offers a complimentary shuttle service multiple times a day. Surrounded by picturesque local rice paddies on one side and a lush rainforest valley on the other, the location is simply breathtaking. I cannot recommend this hotel highly enough.

Stayed in March 2024

Nothing! Everything was PERFECT!

My recent stay at Viceroy was nothing short of magical. From the moment I arrived, I was greeted by exceptional staff who went above and beyond to ensure every aspect of my stay was perfect. The attention to detail was remarkable - whether it was a quick buggie ride that arrived faster than some elevators I've encountered elsewhere, or the warm welcome that made me feel like a VIP from the start. The staff truly anticipated my every need, making me feel pampered and valued throughout my stay. One highlight was undoubtedly the breakfast (BEST food ever). I must also rave about the mangosteen, in season during March, which I can confidently say was the best fruit I've ever tasted. It's these little touches that elevate a stay from great to extraordinary. As for the accommodations, my room was nothing short of stunning. The attention to design and comfort was evident in every corner, providing a tranquil retreat after a day of exploration. And let's not forget the pool - private, pristine, and the perfect oasis to unwind and soak up the serene surroundings. The bed was perfect firmess (for me) and the room was cleaned 2 times a day. For fellow Americans concerned about water and food safety, let me put your mind at ease. The water is meticulously filtered, and we indulged in every culinary delight without a single issue. They have a garden and some organic options which I loved. In essence, this hotel is more than just a place to stay - it's a walking dream. From the impeccable service to the exquisite surroundings, every moment felt like a journey into paradise. I cannot recommend this place highly enough and can't wait to return for another unforgettable experience. We will be back. Oh one more thing - the fitness gym was perfect (also loved the Spa). They even had a 'theragun' for self-massage. In all my travels, I have never seen a fitness center offer this.

Stayed in March 2024