“Stayed here a few times convenient for shopping food and drink gone expensive.
Jacuzzi and steam room not working on this occasion other than that everything was fine.”
“Breakfast was good, it had a good selection and the staff were very helpful. However the tea pots did not look clean.
Room - the toilet flushing mechanism was not working and it leaked and the it smelt of a male toilet. The shower glass and surrounds looked really grubby.
Bed was comfortable.
Did not eat dinner at the hotel.
Some of the reception staff looked exhausted and not engaged and the uniforms looked a bit old and unclean. One reception staff with red hair was immaculate and was helpful and presented beautifully.
Id like to also mention the Indian man who greeted us at breakfast - he was professional and chatty and clean.
Generally the hotel entrance and lobby area looked tired and in need of a good clean. The chairs in the lobby had marks on the fabric. The hallways and lift lobby areas also had a damp smell near our room.”
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