Via Renis Snc, 73028 Otranto, Italy
#32 of 40 hotels in Otranto
Guests' ChoiceBased on 106 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.7
Staff
8.9
Value for money
8.2
Free Wifi
7.7
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End of dialog contentReviewed: January 19, 2025
Carol
IrelandWe had dinner at the hotel which was great, except for the dessert.
Good facilities, and spa. Comfortable rooms and good hospitality. Everything was great.
Stayed in January 2025
Reviewed: October 22, 2024
Zabel
United Statesthe rooms we had were hard to get to… had to take three different elevators and walk through different levels to get to reception area or the restaurant.We were not able to have dinner there because there were large tour groups and had no space for us
nice resort good pool close to town and free parking
Stayed in September 2024
Reviewed: September 16, 2024
Roger
United KingdomThe walk into the town is not well lit from the hotel. The option of a Tuk tuk would be a good addition. There isn’t an option to have an outdoor cocktail in the evening. The only thing you can get is from the pool bar served in a plastic cup. The hotel could really do with a nice outdoor bar area in the evening.
Lovely hotel. Nice staff and not far from the centre. Breakfast was good, with varied range of food items.
Stayed in September 2024
Reviewed: September 8, 2024
Jackie
United KingdomQuite a few steps to our room from reception!
Pool & Location
Stayed in June 2024
Reviewed: September 2, 2024
Phil
United KingdomThe bar facilities were not to the standard expected, the only bar regularly open was the pool bar next to the restaurant that insisted on supplying drinks in plastic cups,during the day around the pool this is acceptable but in the evening by the restaurant area, to have cocktails and other drinks served in plastic is not acceptable. It would have been good to have more than four coat hangers per bedroom.
Beautifully situated, spacious bedrooms with balcony, large well maintained swimming pool, very good breakfast with lots to choose from. We ate in the hotel restaurant for two nights,the daily menu gave three choices for each course, excellent quality with attentive staff. A great shuttle service to a local beach with all amenities well worth a visit.
Stayed in September 2024
Reviewed: August 9, 2024
Vanessa
CanadaProximity to the city centre, tons of breakfast options, live music at the pool
Stayed in August 2024
Reviewed: July 30, 2024
Richard
ItalyLovely resort/hotel, the grounds were attractive and full of flowers, great pool (non salt), rooms had good air-con.
Stayed in July 2024
Reviewed: July 29, 2024
Sebastian
United KingdomBunk beds in family room a little small for our boys
we had a great stay and would highly recommend this hotel, great staff and service and facilities
Stayed in July 2024
Reviewed: July 29, 2024
Ivelin
United KingdomGreat place overall.
Stayed in July 2024
Reviewed: July 3, 2024
Matthew
United KingdomGreat location, friendly staff, spacious room with balcony on request, less than 10 minute walk to town centre.
Stayed in June 2024
Reviewed: June 17, 2024
Jane
AustraliaFabulous pool and walking distance to Otranto old town
Stayed in June 2024
Reviewed: June 11, 2024
Silvia
GermanyStaff at the pool wasn’t very friendly and charged me twice - I paid the day before and then on the check out next day they tried to charge me again…
Beautiful hotel, amazing swimming pool, modern bedroom.
Stayed in June 2024
Reviewed: October 3, 2023
Camilo
NetherlandsNothing, in general is a very good hotel. Some furniture is a bit old, but in good condition
Excellent service by the staff, very friendly and quick in the restaurant. The facilities are great and the hotel is beautiful with very well maintained gardens
Stayed in October 2023
Reviewed: September 25, 2023
Chiara_faccini
NetherlandsOur biggest complaint was the extremely tiny and outdated shower where you could hardly turn without bumping your elbows, certainly for a 4-star hotel that claims to be the biggest Spa wellness resort in the whole region! Our room was located at the very end of the resort and we had to walk many stairs in a labyrinth to get there. The staff at the reception was a little too formal at check in and check out. Ordering at the swimming pool was quite a task...bar was mostly unattended due to the fact that the only bartender had to deliver room service.
Location was excellent to visit Otranto, beautiful town with its harbor, beach and small shops and restaurants. Breakfasts and evening menus were excellent, cooked with care, love for traditional dishes. Special thank you to Carmen and Matteo for their friendliness. The cleaning ladies did a fantastic job. Our room was always spotless. Airco worked well. Hotel parking always available. Location was excellent to reach surrounding beaches and towns. Supermarkets in the neighborhood. Little gem in town the White House Restaurant! We recommend visiting Santa Maria di Leuca!
Stayed in August 2023
Reviewed: September 19, 2023
Kevin
IrelandLocation, hotel and staff were excellent. You could book everything with the hotel and they would sort it for you
Stayed in September 2023
Reviewed: September 4, 2023
Robert
United KingdomThe hotel is very close to a dual carriage way bridge. That said, the noise was not intrusive.
Very large and comfortable room. Efficiently run with friendly staff. Good location for walking into Otranto old town.
Stayed in September 2023
Reviewed: August 28, 2023
Gordon
AustraliaNew; different; well located for Otranto; great pool; close to Centro storico.
Stayed in August 2023
Reviewed: August 16, 2023
Anne
Abkhazia, GeorgiaA few small things to pay attention to the guest experience would greatly help this hotel. The hotel does little to engage with guests little or no effort is made during your stay. No bar facilities and when it does open and you ask for a drink you get it in plastic cups. The hotel needs to offer guests glasses for drinks, its basic! Feels like they are cutting costs. breakfast can be very busy and the buffet changed only once over the week. The last day was fine but some days it was hard to get a table or coffee. Room cleaning late each day, but good. Would be nice if it was done before lunch. A few simple touches and effort to improve service and experiences would greatly enhance this hotel. Also we asked for 2 rooms beside eachother as a family. The rooms were on different floors at opposite ends which was not ideal.
Lovely hotel, good location just south of Otranto. Pool is immaculate, facilities very clean. Great lifeguard all week! Overall grounds are really lovely and groundskeepers are there each day . Great work.
Stayed in August 2023
Reviewed: August 2, 2023
Locke
AustraliaSlightly further from the centre of Otranto then we thought.
Great pool and facilities. Rooms are a great size with comfortable beds.
Stayed in July 2023
Reviewed: July 28, 2023
Gabriele
Italyno convenience to book the Lido umbrella+2beds at the hotel
great green areas
Stayed in July 2023
Reviewed: July 27, 2023
Oltian
AlbaniaWe enjoyed our stay at Basiliani Resort and was one of the best experiences we had in our latest vacations. Totally recommended!
Stayed in July 2023
Reviewed: July 20, 2023
Krista
FinlandA bit disappointed with the breakfast, since there weren't any fresh options. There was some fruits but you had to cut and peel them. Pool was closed 13-15 which was a bit boring but maybe a normal thing in Italy.
The superior room was super nice and spacious. The hotel was clean and the staff was polite and helpful. The pool area was also nice with the bar. Lunch was easy to get and enjoy by the pool.
Stayed in July 2023
Reviewed: July 18, 2023
Brack
United KingdomPool side food choices could be improved
Very friendly staff and helped decide on local attractions to visit. Really lovely setting and gardens and a short walk into the gorgeous town to enjoy fabulous local restaurants. We really enjoyed our stay and I would recommend this hotel to my friends.
Stayed in July 2023
Reviewed: July 12, 2023
Jamie
United KingdomWe upgraded the room to include a balcony. It was worth doing as it was a quiet room too. Modern Décor, comfortable bed, excellent food, wine and friendly staff. Location is good as it was only a ten minute walk to the old town. We arrived early and were able to check in early. This was really appreciated and made for a very good start to our holiday.
Stayed in June 2023
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