The place is almost like a walk-in hostel. Many people entering and exiting in the middle of the night. Poor amenities. Showering in winter was a struggle as the shower room is located outside the hostel with no ambient heaters.

Only recommended if you want to take a quick nap before you hit the road.

Stayed in February 2025

It is unmanned so you need to call them to get the details for entry, and for your bed numbers. If you don’t have a phone you’re not entirely screwed as the place isn’t actually locked and you can just walk in off the street. I think my photos showing what other guests think about the place speaks volumes.

It was warm.

Stayed in January 2025

Very cluttered, not very clean, unpleasant stuffy smell.

Central location close to Tokyo Station

Stayed in October 2024

Not clean, communication is terrible, don’t have a sign to say where is the property entrance, they give a email for contact but they don’t answer the emails, they ask what time you want to get in to leave your luggage but they are not there the place is closed until you do the check in and they give you the code from the door, the facilities are very small have all you need but they are never there to clean after people leave. A point positive the location is in the business area of Tokyo.

Location

Stayed in September 2024

place was lack of cleaness

property was okay

Stayed in July 2024

All.(i think they don't clean every day. I stayed 2 night from friday to sunday, some trash in the toilet and shower were not removed) Sleeping - bed and pillow were small and not comfortable. Air quality of room also was bad. There is no air-condition in the room. Washing - There was only 1 toilet for guys. It was small and dirty. There are two shower rooms for all visitors. They offered shampoo and bodysofe only. The hotel offered only one towel. If u stay over 2 days, u should use and keep that towl or tell staff earlier.

Nothing.

Stayed in April 2024

The garbage an dust everywhere. It seems like nobody ever come cleaning that place. The toilets were stinky and the sink was in the corridor, making it hard to use.

Location was good

Stayed in April 2024

The other travellers were noisy and drunk.

Each bunk was good

Stayed in January 2024

Cleanliness, the showers were sort of being dirty, almost unusable. The "kitchen" was filthy, and unusuable again not because you can not use it because you would not want to use it, there were roaches venom in spray to use ... in general if you could go the extra mile avoid it if you need something cheap close to the train station that can make late check ins well is there I guess, I use it I'm alive to tell you, but not recommended also you NEED TO CALL a Japanese number in order to get the code I don't understand why they don't just give it on the platform, I was lucky someone could do the call for me, but be ready to not being able to access for a while, after you send then a message or mail waiting for them to respond, I don't know how long would that be...

Price and location.

Stayed in October 2023

Very hot rooms, noisy, dirty, very little amenities, very cramped

Stayed in August 2023

General state of the place is neglected, dirty, dusty. There is a moldy smell in the hall.

It's near to main train station.

Stayed in August 2023

cleaness

location

Stayed in June 2023

the is only one chair at one small desk. the air conditioning is very ineffective, maybe because it is summer but I was baking every night. you only get half of a flat pillow and the building itself is very small and cramped. the window side beds they show in the photos are only one third of them and probably for women only. the rest are in a small room behind them, with one window at the end, but not a lot of light gets in.

the blankets were of good quality and there is a small kitchen sort of area, but that’s about it.

Stayed in June 2023

The internet wasn’t working

Stayed in May 2023

It was kinda dirty, and the owner was absent most of the time.

It was cheap and had a great location, and the owner responded quickly on emails.

Stayed in April 2023

The whole accommodation was not clean and is super cramped. I wouldn't recommend staying here if you have another option

The location is nice and convenient, close to Tokyo station. It's okay for one night if you don't have any other alternative.

Stayed in March 2023

As above.

Booking.com charged double the room rate. The internet wasn't working. No locks on doors. We didn't stay the second night.

Stayed in February 2023

To start off with, I did not stay in this place as it was way too filthy to stay for even one night. There is mold and trash scattered throughout it and it is absolutely unacceptable for even one nights stay. The price I had to pay was waay to high, which the owner did not want to return to me, so I had to go through the customer service to get 1/3 only of it back. My recommendation is to not get close to this place and sleep in a karaoke box instead, as it is cheaper and cleaner.

Stayed in April 2025

This is a very closed place, so it is suffocating. I would recommend not choosing this place. One could get better places in Ueno by spending an extra 2000 or 3000 yen.

Stayed in April 2025

This place was honestly gross the pictures are lying, definitely pay more and go somewhere else. Also expensive for what it was! I did not feel safe in this place at all.

Stayed in April 2025

Very dirty place

Stayed in April 2025

Staff was horrible. Worst check in process I’ve ever experienced.

Location was not too bad

Stayed in April 2025

It was mouldy and unclean, stuff was stored in the rooms and there was no space to put anything. Would never stay there again. The place had no fresh air, air vents were all packed with dust and the place had my been clean properly in a long time. Would not recommend staying there ever!!!

Stayed in March 2025

The place was FILTHY and so cluttered it looked like someone had just decided to open a hostel in their attic. Looked nothing like the pictures on Booking. It was really difficult to find and the instructions from staff were not clear at all. The door was not locked and was wide open when I arrived. I did not feel very safe there at all. I would say this place is good for the price but with the state of the place it seems criminal to charge anything to stay here… I would’ve been happier, safer, and more comfortable sleeping on the floor of the airport.

Nothing. I walked in saw the state of the place and left.

Stayed in March 2025