One of the best rooms I have ever seen. Very warm and cozy with complimentary onsen and sauna access. Great facilities and best staff. Nothing to complain about.

Stayed in April 2025

Room space and bed sizes

Clean facilities

Stayed in April 2025

Great hotel with awesome facilities!

Stayed in March 2025

Loved this hotel super friendly staff and stayed for 3 nights went the public bathroom with tattoos no issues and I've got loads so that was awesome. Incredible view from the bath in the daytime when it's quiet aswell. Reception stored or luggage and also saved a parcel for me.

Stayed in April 2025

Noisy room from the street Cannot sleep after street traffic start at 6am

Stayed in April 2025

I can’t think of anything I didn’t like.

The breakfast had a wide menu. The staff was quick and efficient. The room facilities were top class. The room was aesthetically designed - this is important to me. They gave me a street-facing room, as requested.

Stayed in April 2025

amazing staff!

Stayed in March 2025

Location, too far from nearest subway station

Comfortable and spacious. Only negative point is it's location. It's a long walk (25 mins) to nearest subway station. For a senior like je i had to depend on Uber to get around as the walk is too far.

Stayed in March 2025

When we arrived, the toilet bin hadn't been emptied and there was a condom in it. We were moved to another room, but one night we had dinner at the hotel and they NEVER picked up the pizza boxes. As you'll see, it's VERY difficult to find dustbins in Japan, so we expected them to take the them out, but they NEVER did, they left them in the room until we left.

The spa.

Stayed in March 2025

Despite being fairly centrally located in Kyoto, I found out the hard way it's located at the intersection of the two busiest roads in Kyoto, the notorious Gojo wasteland. Unfortuantely, the windows barely blocked any of the noise. Multiple times every night I was awoken by an ambulance, loud car or motorcycle. The blinds also barely blocked out light. The photo attached is my attempt to block out the light at night. These two issues combined basically means it was impossible for me to get any decent rest. The roads here seem to be the main arteries for Kyoto's car traffic, meaning it's a terrible place for pedestrians. Lots of long crossings and overpasses to get anywhere, and few stores or restaurants. It's atleast a 10 minute walk along busy roads to get to a train station, or any area with good nightlife. If it weren't for the car centric area, I would rate the hotel much higher. However since I could barely get any sleep, I can't recommend staying here.

Staff were nice, and helped me with everything I needed, such as providing me an extra pillow on request. The room was nice. I really liked the TV setup, which you could use to even monitor the availability and time left on your laundry. Very cool feature. The shower was great, good for getting ready every morning, but my favourite part of the hotel was the onsen, which I made good use of. I can't speak for the womens onsen, but the mens had a large window looking out to the mountains east of Kyoto. It was a great view, and without many other tall buildings around, it didn't feel too exposed.

Stayed in January 2025

Room service didnt make the bed, only replaced towels and pajamas. I think the most comforting part about room service is the bed being made, I can deal with a day old towel.

My wife and I really enjoyed the room, the walking shower was very spacious, and the cafe downstairs was quite tasty. Close to a large intersection with bus stops going each direction.

Stayed in February 2025

What I don’t like about the hotel was that it has little space for my luggage to open but wasn’t much of an issue for me since I am alone and my bag is fairly small.

The distance between the bus station was very convenient and the cleanliness of the hotel was superb. Spa was a relaxing and looking quite luxurious.

Stayed in February 2025

breakfast rules for children not kind and not as described when I made the booking. I booked a twin room for 2 adults and 2 children (both aged at 8) from booking.com. I was informed by the web page that breakfasts were included and no extra charge for children. However upon checked in, I was told to pay for children’s breakfast. Hotel staff even printed out confirmation email sent by booking.com with small print about breakfast policy (they seemed had a lot of similar complaint so that they were well trained to show this evidence.) But the email was sent AFTER I made reservation which is totally not reasonable. Anyone who staying with children at this hotel should be aware of this hidden and sneaky charge.

Stayed in January 2025

The room is nice size with a huge bed. We just had a small back pack so it was not a problem. But if you have a big suitcase, you will need to squeeze it a little. The shower is nice and hot and their breakfast is delicious. For sure, I will stay here again for a next future visit.

Stayed in December 2024

it is far from the train station

room was quite spacious with a nice toilet and bath it was clean with a good ambiance will definitely stay again

Stayed in October 2024

Public baths were NOT TATTOO FRIENDLY! No water provided for the guests. The door to the bathroom also looked like it had not been cleaned. You could hear noise from hallway.

Room was bigger than the average. The beds were ok. Spacious bathroom and shower.

Stayed in December 2024

We stayed at Kyoto Gojo Premium for three nights. The rooms were clean and well-organized. What truly impressed us were the thoughtful meal options for vegetarians, both for breakfast and dinner. The hospitality and integrity of the hotel staff were exceptional. A particular incident stands out - I mistakenly paid for my meal using a 10,000 Yen currency note instead of a 1000 Yen note and left. The hotel staff realized that I had overpaid and came looking for me, and they proactively returned the money. I hadn't realized that I had overpaid till that moment. I am so grateful for the honesty and integrity of the hotel staff!

Stayed in November 2024

Nice hotel with friendly staff. Breakfast is good and close enough to a bus station that allows us to travel almost anywhere in Kyoto.

Stayed in November 2024

Not the closest to some bus routes

Room was bigger/nicer than expected. The staff was very nice and bed was comfortable. Laundry can take up to 2 hrs but there are 4 machines, the spa is nice - not huge but it wasnt overly crowded, it felt very nice since my feet were super tired from traveling already. Unfortunately my flight got delayed so I only got to stay 1 day instead of 2 and didn't change ahead of time.

Stayed in November 2024

Breakfast was the biggest disappointment. Only fish, no meat so if you are allergic to fish like me I do not recommend. You also need to wait in a long queue every morning. Every day the serve the same food. Location is far away from everything. The pillow was hard as rock, impossible to sleep on it.

The bed was big and the room was big for Japanese standards.

Stayed in November 2024

All was good

Very nice

Stayed in November 2024

No where to store clothes or cases in the room but this appears normal forJapanese hotels.

The hotel is comfortable and the Spa is really good. The staff are helpful and look after you. Great location to visit Kyoto.

Stayed in November 2024

Super clean and modern, comfiest bed and sweetest pjs provided. A short walk to the near by station.

Stayed in November 2024

Cleanliness

Stayed in October 2024

Some street noise due to being on a lower floor. However, this is largely mitigated with the curtains. No USB-C ports for charging devices. Only one (1) USB-A port for normal charging (no fast charging). A bit far from the main tourist attractions in Kyoto, but this is easily overcome due to easy access to public transportation.

The room was roomy compared to other hotels in Japan. Clean, comfortable place to get some rest and a shower with excellent water pressure. Second floor rooms may experience street noise from outside, but the the curtains do a decent job blocking out the noise and keeping the room dark to help you sleep. Staff was helpful with the basics, and check-in / check-out were easy. HVAC kept the room temperature comfortable with minimal noise.

Stayed in October 2024