Reviews of hotel aima This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
110-0015 Tokyo-to, Taito-ku Higashiueno 2‐19‐7 , Japan
#169 of 1,448 hotels in Tokyo
Guests' ChoiceReview Score
Based on 452 hotel reviews
8.8Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.4
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Facilities
9.0
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Staff
9.2
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Value for money
8.6
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Free Wifi
8.3
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Reviewed: August 18, 2024
Cheryl
Singapore17 Reviews2 helpful votes8.0“Great location and good amenities”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
The room is in an apartment building which is very close to Ueno Station (just 5-8 mins walk away). The unit we stayed in had a washer in the room so it was very convenient to do laundry and the hotel allowed us to store our luggage there after check out. Highly recommended this place!
Stayed in August 2024
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Reviewed: July 28, 2024
Phanthong
Laos1 review9.0“I really love my stay if i will be in Tokyo again i won’t miss this hotel”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Too small for a family of 5, we can’t open the luggage and if we have to we open the luggage one by one
I love how they have everything we need microwave, fridge, washing machine, etc… I also love how they tell us the use of the electronic things into an album so it’s easy for us to use. I’ve heard about the water in the toilet that sometimes it won’t work well from many reviews but at my stay for 3 nights we took a shower almost midnight everyday the water works really well for me though.
Stayed in July 2024
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Reviewed: July 21, 2024
Ivy
United States6 Reviews10“You get more for what you pay for. Clean, kitchen, washer and dryer and close to stores and station. Staff is great”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Small elevator
Washer and dryer in the bathroom. Close to 7-11. Convenience
Stayed in July 2024
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Reviewed: July 17, 2024
Desiree
Australia6 Reviews10“Exceptional”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Absolutely nothing
Exceptional - Loved it, super clean.
Stayed in July 2024
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Reviewed: July 15, 2024
John
Singapore1 review9.0“Would definitely return”- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
The location was excellent! Ueno is a wonderful spot and the train station has connections to almost everywhere you might want to be. The room was perfect for my family of 5, and really appreciated the service apartment style facilities like the washer and cooking stove.
Stayed in June 2024
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Reviewed: July 15, 2024
Monique
Australia27 Reviews2 helpful votes9.0“Excellent Hotel”- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 6 nights
- • Submitted from a mobile device
More hooks for hanging toiletries would be good. More hangers and hanging space
Excellent sized room. Had most of what we needed. Good location
Stayed in July 2024
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Reviewed: July 14, 2024
Angela
United States6 Reviews8.0“Awesome location, nice staff, clean and convenient”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Lobby is practically non-existent. It doesn’t take much for them to run out of space to hold luggage for if needed on your checkout date.
The hotel is in a great spot! Across the street from the street market, 6 minute walk from the Marui mall and Ueno Station. I assume most hotels in the area and similar price are going to be tight on space as was this one, but the kitchenette, washer, and deep soaking tub make up for it I think. The staff was kind and helpful. I didn’t need much during my short stay but the woman in charge of the desk on my checkout date was super kind and accommodating and did her best to help me.
Stayed in July 2024
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Reviewed: July 9, 2024
Faisal76
Indonesia41 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
There is no tea, coffee, or sugar. The pillows are so hard. Check-in time at 4 pm. If you come early you have to wait in a small lobby with no chair inside.
The hotel location is close to Ueno station (subway, JR, and Keisei). The nearest exit from Ueno station to the hotel is exit 3, but use lift b if you bring luggage (lift b between exit 2 and 3). There are several halal foods around Ueno areas. Seven eleven is near the hotel. This hotel is a good choice for families because it can accommodate 5 people in 1 room. The room has an electric stove, refrigerator, electric kettle, microwave, and washing machine. It also provides basic kitchen utensils, dish soap, and detergent.
Stayed in July 2024
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Reviewed: July 7, 2024
Monique
Australia7 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Staff were friendly and helpful. Good location.
Stayed in July 2024
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Reviewed: July 3, 2024
Ephraim
Philippines6 Reviews9.0“Fantastic room, favorable location, friendly staff.”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Near to the train station, near to local attractions, near to restos and convenience stores, own washing machine, complete amenities, friendly staff
Stayed in June 2024
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Reviewed: June 28, 2024
Norell
United States3 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
The location was perfect. It's was really easy to get to the subway and everything else we needed like good places to eat, a Food Mart to get snacks, etc. It was clean and had everything we needed for the few days we stayed. It was a small space but that's pretty much the norm in Japan, so if you are used to US style hotel rooms it will seem small but after traveling in Japan you realize that a lot of the hotel rooms are small. We really enjoyed our stay.
Stayed in June 2024
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Reviewed: June 27, 2024
Homeschoolerph
Philippines8 Reviews9.0“Good place to stay for last minute shopping.”- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Check in time is too late. Check out is too early.
Location and staff
Stayed in June 2024
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Reviewed: June 26, 2024
Dullens
Australia3 Reviews9.0“Nice stay in a great location”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room was very small - beds were also quite small
Great location close to transport but also nice and quiet at night time
Stayed in June 2024
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Reviewed: June 15, 2024
Luiza
Belgium52 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Helpful staff. Most of them spoke English. Useful appliances, but it takes some time to figure them out. Nice and quiet, but with excellent access to everything (transpiration, shops, parks, museums, etc.)
Stayed in June 2024
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Reviewed: June 14, 2024
Gagan
India4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 6 nights
- • Submitted from a mobile device
Excellent location from Ueno station. Convenience store,family mart all close by hotel. Well maintained property.Will stay again here whenever visiting Tokyo.
Stayed in May 2024
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Reviewed: June 9, 2024
Muralidhar
United States7 Reviews1 helpful vote9.0“Awesome location and a great clean facility.”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
Cant think of any...a bit more space would be great but knowing Japan, it was expected. A softer pillowes would have been great as well.
The plave is bit tidy but for Japan it is expected I guess. It took a day for our family to settle and adjust the space but the overall facility was great. The best attraction is location...extremely close to Ueno station with great connectivity. Plenty of restaurants (including Veg) nearby and great shopping locations including a great market in walkable distance. Had a kitchen, microwave, washing machine and some utensils - Very convenient.
Stayed in May 2024
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Reviewed: June 9, 2024
Borden
United States3 Reviews10“Would stay again on our next trip to Tokyo!”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 5 nights
- • Submitted from a mobile device
Zero
Very clean! Staff was helpful, accommodating! We had a wonderful time!
Stayed in June 2024
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Reviewed: June 8, 2024
Mariko
United States8 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Clean, good location
Stayed in June 2024
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Reviewed: June 4, 2024
Chantel
Singapore1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Would be better if they can provide option of breakfast at downstairs cafe. Also if they could do eco-housekeeping (no changing of sheets or cleaning - just changing towels & replenish water bottles on a daily basis), then this hotel would be PERFECT.
The room size is extraordinarily huge for Japan standards and we love the privacy of only having 2 rooms per floor. We also love the no frills of check-in process, everything was clean and clear cut. There were 2 convenience stores just downstairs so extremely convenient for getting supper or late night beers.
Stayed in June 2024
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Reviewed: May 29, 2024
Indry
Indonesia9 Reviews2 helpful votes8.0“Good Location with Good Price”- • Leisure trip
- • Group
- • Superior Triple Room
- • Stayed 6 nights
*close to Ueno station - 5mins walk *the area are safe *friendly and helpfull front desk *close to Lawson and 7Eleven - 3mins walk *many restaurants nearby *have elevator
Stayed in May 2024
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Reviewed: May 24, 2024
Sarah
Australia3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Great location, clean, had everything needed for a stay in Tokyo with a child
Stayed in May 2024
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Reviewed: May 21, 2024
Suk
Australia1 review9.0“Great location . New and Tidy apartment. Nice service”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 6 nights
- • Submitted from a mobile device
No much space room for dining or open the suitcases. However there is very common in Tokyo.
Tidy and Clean . Staff is nice . The facilities are new.
Stayed in May 2024
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Reviewed: May 16, 2024
Vera
Canada31 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Space might be tight especially if you've got lots of luggage but if you're not going to stay in the room most of the time, it's all good
You've got everything in this hotel. Beds are comfy, you've got a mini kitchenette with stove and usual necessities plus the laundry! Loved that we were aboe to dry our clothes properly in the bathroom too!
Stayed in May 2024
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Reviewed: May 15, 2024
Doug
United Kingdom7 Reviews9.0“easy, friendly and comfy, would recommend”- • Business trip
- • Solo traveler
- • Superior Twin Room
- • Stayed 1 night
4pm check in was quite late
Great room in a decent location, very handy for the train to Narita airport
Stayed in May 2024
