Check out time is a bit too early for my liking. 11 maybe but 10 is just way too early. I went there to have some fun I’m going to wake up late.

The free VODs. I’ve been to many 3-star business class hotels in the summer time but this place also had the best AC.

Stayed in August 2024

Size

Good location

Stayed in August 2024

Elevators could get busy. Even with four, especially at checkout time (bust same for all hotels)

Had everything you need in a compact format, nice Onsen with indoor and outdoor baths, coin laundry, clean.

Stayed in August 2024

The hotel is well located, rooms are clean and as described. The check-in and check-out process is straightforward and it will take you just a few minutes to finish it.

Stayed in August 2024

Room was quite squished, but this is the style of rooms everywhere in Japan.

Really central location, close to multiple train stations, shopping, Korea town etc.

Stayed in July 2024

More variety in food during breakfast and better movie selections (there were 4 very bad movies) but you can always mirror screen from your ipad/phone. However, netflix didn't work Other than that, everything was good.

The breakfast was good and the location was excellent. Less than 10 minutes from all the fun zone in Shinjuku and very close to train station. Excellent value for money

Stayed in August 2024

Rooms very small, check-in time not flexible within half an hour.

Great location, clean rooms, comfortable bed and pillows.

Stayed in August 2024

We were both unwell so we were in the room for the full four days.

Stayed in August 2024

Nil

Compact facilities, providing all the basic amenities required. The public bath was a bonus!

Stayed in August 2024

The hotel has two buildings attached and only three washing machines and dryers. Even though there’s a laundromat just outside, we were not able to do our laundry. It was pouring heavily in Tokyo when we arrived and had to walk ~10min to reach the hotel, so we were soaked. Had to dry our things with the hairdryer (worked quite well, but still).

Great location and even though the room was very small (11m2) it was comfortable, had everything we needed and we could even open both our medium suitcases on the floor without having to jump over them to get around. The bed was very comfortable as were the pillows. After having checked out we could leave our suitcases there for the day for free, before taking the evening flight.

Stayed in August 2024

Good location, value for money

Stayed in August 2024

Small. Very small

Good service good equipments, nice location

Stayed in August 2024

Check in can take like 30 min or more. Rooms are very small not for travellers that searching very comfortable rooms

Very cost efficent Minimal rooms for cost efficent travelers Location is good

Stayed in August 2024

Very good location, very nice staff who were understanding about a phone we left behind and held it for us until we could pick it up.

Stayed in July 2024

A bit compact rooms but that’s the norm and also a very very very confusing to find, there’s like three other properties with similar names.

It was great! Located in the middle of Shinjuku close to a lot of things and stations and just overall super convenient!! We managed to cover everything plus the hotel has everything you need and they change towels and all each day or whenever you ask. Super awesome staff too!

Stayed in August 2024

Check-In can be smoother with more clerks in the counter and a faster process.

Breakfast buffet was great. Small space, but a reasonable variety of Japanese and international dishes.

Stayed in July 2024

We had 5 people, so registering on the self-service machine took time and staff was nervous over the queue it was forming. Self-check-in is ok for one, maybe 2 people registration, but for 5 too time consuming, so check-in could have been handled by hotel staff.

Friendly staff, good food selection and onsen(or is public bath more correct term). For Japan the room was reasonable size. Good location.

Stayed in May 2024

The ventilation went off several times during the night, which made the room very hot.

Very friendly and helpful staff. Super clean. There's a lot to reach on foot and the subways are also within easy walking distance.

Stayed in August 2024

It's a bit impersonal, feels a bit like a capsule hotel where it's mainly self-service.

Good location right near everything in Shinjuku. Bed was comfortable. Despite the tiny bedroom, there were lots of efficiencies built in to try and make the space better used. For example there were hooks, drawers, ledges and space under the bed for the suitcases. There's also an on site onsen but we didn't check it out.

Stayed in August 2024

The breakfast isn't really worth it in terms of quality, but with a hungry teenager at least one of us got our money's worth. The coffee is truly dire - wait and get it elsewhere. The bathroom is teeny tiny as expected for Tokyo, but it was very clean and functional. While the location is near lots of restaurants in Shinjuku, it's 12-15 mins solid walk from any of the major train stations, which adds a chunk of time to days when you're already doing a lot of walking, especially if you need a break from the heat in the late afternoon. Also the lobby and check-in process are a bit hectic and the staff feel rushed.

The room was neat and efficiently organised, fine for two people as long as you can put luggage under the bed. The spa and robes were great. It's a big hotel, but a good base for exploring Shinjuku.

Stayed in July 2024

It took us a bit to find the right APA hotel, given there are about 20 in the vicinity of each other! But once we mastered the maps and found it, all went smoothly. The room really is small - and perhaps missing a wardrobe, the only "storage area" being under the bed - but it makes up for it with environment-consciousness and value for money.

The hotel is located in Shinjuku, which is a really fun area to be in. The rooms, although small, have all the amenities we needed. We loved the yukata provided and the option for an in-house bath experience. The automated check-in and check-out process were efficient.

Stayed in August 2024

The room was literally a shoebox. The bathroom so small, it was just about larger than a shower

Location and cleaness

Stayed in August 2024

The check in process was absolutely horrendous, it’s automated but the UX and UI on the self serve kiosk is diabolical. The staff were utterly useless in assisting and check in took over an hour

Location was good and very clean

Stayed in August 2024

Small room, but seems to be common for hotels in Tokyo. Got an issue with the laundry machine, which was later fixed.

Clean room, friendly and helpful staff.

Stayed in July 2024

Was poring down rain while we were there and we were in the top floor, there was no roof which means that the carpets on our level were soaked. Laundry was in a different building and the dryers were filled with lint. Very small room.

Good location, filled with international travellers. Just far enough out of the centre of Shinjuku that you don't get the noise but is spitting distance

Stayed in August 2024