Reviews of APA Hotel Higashi Shinjuku Kabukicho Tower This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-31-12, Japan
#653 of 1,456 hotels in Tokyo
Guests' ChoiceReview Score
Based on 9296 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
8.6
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Facilities
8.4
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Staff
8.5
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Value for money
8.2
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Free Wifi
8.9
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Reviewed: July 31, 2024
Marichu
Canada8 Reviews1 helpful vote9.0“Very good”- • Leisure trip
- • Family with young children
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Just hoping having microwave in a room, so dont need to go all the time 2nd floor just to reheat the food.
Everything
Stayed in July 2024
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Reviewed: July 31, 2024
Wingy
Malaysia14 Reviews2 helpful votes8.0“Value for money”- • Leisure trip
- • Travelers with friends
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Rooms are expected to be small.
Easy check in. Luggage storage while waiting for the room to be available.
Stayed in June 2024
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Reviewed: July 31, 2024
Jubran
Oman17 Reviews8.0“Tokyo Visit”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The room size is a bit small
The location was great
Stayed in July 2024
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Reviewed: July 30, 2024
Michał
Poland17 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 11 nights
I'd prefer amenities to be restock once they are used. I ended up with tons of unused ones, pilling up.
Room although small, very well organized. Rooms cleaned regularly, everyday fresh towels and amenities. Onsen directly in the hotel is a big advantage.
Stayed in July 2024
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Reviewed: July 29, 2024
Karen
United States50 Reviews6 helpful votes7.0“Very small rooms, but clean and great location if you want to be in middle of city.”- • Business trip
- • Family with young children
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 3 nights
Check in process very long and cumbersome. No service to rooms during stay. No instructions on where to take garbage out so it piled up during stay. Rooms are VERY small with luggage needing to be stored under bed due to lack of space which made for difficult access to clothing.
Location was great. Right in the middle of Shinjuku!
Stayed in July 2024
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Reviewed: July 29, 2024
Andreas
United Kingdom26 Reviews5 helpful votes7.0“Good and reasonably priced tourist hotel in a good and fairly central location.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 4 nights
The rooms are very small and feel cramped with two adults sharing and staying several nights. There is no closet for hanging clothes (but maybe that is typical of Japan or Tokyo.
Location was good and close to local food and drink options as well as public transport. The hotel was clean with modern fittings and good facilities including an Onsen bath. Breakfast was fairly good with reasonable choices of Asian and Western foods.
Stayed in July 2024
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Reviewed: July 29, 2024
Benjamin
Germany2 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Teppanyaki Lunch was good, very nice staff. As well as the other workers
Stayed in July 2024
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Reviewed: July 29, 2024
Vitali
Israel2 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 5 nights
ROOMS ARE SMALL
Stayed in July 2024
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Reviewed: July 29, 2024
Neil
Australia51 Reviews3 helpful votes7.0“Reliable…. I’ve stayed her 8 times so far”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
3pm check in 2pm would be better 10am check out 11am would be better No complaints otherwise
Prefer Umeda resort APA with Lawson in building 😘
Stayed in July 2024
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Reviewed: July 29, 2024
John
United Kingdom21 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Room was quite small but that's Tokyo for you.
Location was good for Shinjuku (and everywhere due to the metro). Room was comfortable and you have free access to the onsen. Staff were friendly and helpful and had free luggage storage before and after we left
Stayed in July 2024
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Reviewed: July 29, 2024
Neil
Australia51 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Small room but when looking at price it’s acceptable
Reliable
Stayed in July 2024
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Reviewed: July 28, 2024
Cristina
Italy22 Reviews7.0“Quite but central”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Small room and the window was facing directly the wall of the next building, so not too much natural light
Very central location but at the same time really quite
Stayed in May 2024
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Reviewed: July 28, 2024
Michaela
United States7 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
It is 2 blocks from a “red light” district of Tokyo. It is interesting experience walking around, but be ready. The rooms are super small. It is impossible to open a luggage, especially if traveling two of you sharing room.
This hotel was very nice, it was clean, very convenient. It is 8 min. walk to the closest metro station and a lot of restaurants and convenience stores are around.
Stayed in July 2024
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Reviewed: July 28, 2024
Ryan
Philippines15 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location which is at the center so easy access to trains.
Stayed in July 2024
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Reviewed: July 28, 2024
Karen
United States3 Reviews9.0“Pleasant, especially the onset!”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Check out time at 10am is too rush, most hotels check out time is 11am or 12pm. The early check out time causing congestion and chaos.
High tech check in and check out process. Keycard requires for safety environment. Front desk staffs are professional, kind and answered phone call promptly
Stayed in July 2024
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Reviewed: July 28, 2024
Lorena
United States12 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms are small. Like really small. Think cruise ship small. They don't have any seating in the lobby.
Very clean.
Stayed in July 2024
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Reviewed: July 27, 2024
Konstantinos
Greece11 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 4 nights
The location is ideal for anyone interested in the hustle of Kabukicho neighborhood. Although the room was a bit small, it managed to be comfortable enough for us two with our large pieces of luggage.
Stayed in July 2024
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Reviewed: July 27, 2024
Madoka
Spain13 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was not very clean. I found hairs in the bathroom.
The hotel staff were nice and friendly. It can possible to an hour late check out if you sight in website.
Stayed in June 2024
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Reviewed: July 27, 2024
Helena
Slovakia15 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was awsome, location very good
Stayed in July 2024
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Reviewed: July 26, 2024
R
India2 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
No restrooms and drinking water available after checkout
Stayed in July 2024
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Reviewed: July 26, 2024
John-paul
United Kingdom11 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 5 nights
Great location, amazing breakfast.
Stayed in June 2024
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Reviewed: July 25, 2024
Germán
Italy82 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Very small room
Clean and good location
Stayed in July 2024
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Reviewed: July 25, 2024
Ion
Switzerland1 review8.0“Very good!”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
The bed got very warm and was a bit uncomfortable, but that is personal preference.
It was walking distance from shinjuku, it was clean and had everything i needed
Stayed in July 2024
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Reviewed: July 25, 2024
William
United Kingdom12 Reviews7.0“Friendly staff, clean hotel, good location, small rooms.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Room was much smaller than expected. No main hotel staff in the second building. Had to go back to main building to talk to staff.
Good location in Shinjuku. Train station and convenience stores really close by. Staff very friendly and hotel very clean.
Stayed in July 2024
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Reviewed: July 24, 2024
Kevin
Canada4 Reviews7.0“Good location, clean. Staff needs some etiquette training.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 10 nights
- • Submitted from a mobile device
Had an incident where there was a complete blackout in my room (no electricity). I had to move rooms as it was so hot, with my 9 year old son at 4am in the morning (moving luggage etc. and going back forth elevators about 5 times). I was neither compensated or even apologized to for the inconvenience.
Rooms were clean and hotel is centrally located. Close to restaurants and the subway.
Stayed in July 2024
