Nothing. But this hotel is just too popular. Sometimes/ almost always crowded in the lobby.

This is a perfect hotel for solo traveler. The room is -- though small -- exceeds my expectation in term of functionality. Super comfy bed, great lighting, excellent wifi, bathroom with high powered shower and futuristic toilet (Japan standard). My kind of hotel..

Stayed in May 2024

Cosy room that’s clean and sufficient for a single traveller. The hotel is a walking distance to restaurants, convenient stores and train/subway stations.

Stayed in May 2024

The room was a bit small, but manageable, the surrounding area can feel a bit sketchy at night, but nothing too bad.

The location was pretty close to Shinjuku station, and had many dining and drinking option around, the Onsen was a nice bonus after a long day of traveling the city, the room was clean and cozy, the bed was comfortable.

Stayed in April 2024

Nothing bad to say about our stay.

Property was in a great location. Very clean and tidy. A bit small but bed was high enough to put suitcases under.

Stayed in May 2024

Room and the bed is small

Great location, clean and There are all the necessary items.

Stayed in April 2024

Check in was very complex, was the longest check in out of the several hotels I stayed at in Japan due to a very onerous touch screen, having a person help would have been quicker. I wasn't helped with my bags and given a free drink at check in which was nice but trying to hold a key card, the drink, and two suitcases was awkward in a very narrow reception area. Luggage storage was also difficult you had to scan a QR code for access to the lobby internet to be able to then scan a QR code for storage. Of course you can't scan the QR code for the internet without having internet first. As a tourist running out of data this was a pain and myself and the staff got frustrated trying to do the storage which again would have been quicker withoutt relying on technology. At other hotels in Japan the staff simply did this and it was easier.

Breakfast was tasty but could have used more hot Western options given its in a tourist heavy area Nice cosy pajamas included and bathtub in the room! Good location and view of Tokyo

Stayed in April 2024

A little walk (uphill if you are carrying bags) to the hotel from Shinjuku station.

Stayed in May 2024

The room was very small, but okay for the price

Very clean room with a nice view on Tokyo Tower. Very good location and price

Stayed in May 2024

Central location, clean

Stayed in May 2024

If you aren't into nightlife, you could probably stay in a better room for cheaper in another location in Tokyo. But if you are into nightlife, this is the heart of it and it will be a quick walk back to your hotel. Really a good location but it did feel slightly cramped.

Amazing location for nightlife but I would be hesitant to stay in Kabukicho again. It really is one of the main nightlife locations in the city but it was so gritty and full of life, just be prepared for the area. Friendly staff and that means a lot because in this area, the staff deal with a lot of idiots and rude tourists. They really were friendly and I saw what they had to put up with. Room was very clean.

Stayed in May 2024

A little small but that was expected.

The location was very close to the center of shinjuku. The hotel was also very clean.

Stayed in May 2024

The rooms are very small but was expected

Good location

Stayed in May 2024

The biggest problem is that there is no even the small closet where you can put your stuff. Also, the check in is very slow, because you have to do all by yourself with too many informations already provided once making reservation (we were in other hotels with the same type of check in, but it was good organised) and becomes crowdy. It is not something that you need after long travel.

Stayed in April 2024

No smoke room in building need to go 5 minutes for smoke and also . Checkout to early and small room (of course we already knew this before booking) Is not bad but the location was on the Korean street food so this is no bad but it’s ok

The staff were very helpful , have patch for the tattoos and in central location save our Luggage after checkout

Stayed in May 2024

Dryer machines are not good enough

Excellent location so close to the train station

Stayed in May 2024

The room wasn't too quite. The area has a lot of night activity and we could hear people screaming :) But it wasn't that serious, we could sleep very well anyway.

Great location, property looks really nice. Very clean. Like everything in Japan and specially in Tokyo, room was tiny but well organized to fit 2 people. My best advice for traveling in Japan: travel with carry on luggage, you won't regret it.

Stayed in May 2024

The pillows where to hard in my opinion, but this a personal preference.

Well located in Shinjuku with a good price for the value that you are getting. Connection to public transport is good.

Stayed in May 2024

The room is small, so needed to put suitcases under the bed.

The location was good.?

Stayed in May 2024

Every day you receive fresh towels (which is great) but they're delivered in a bag on your door handle and old towels aren't collected so by day 3 (cleaning is every 4th day) you've got atleast 3 days worth of towels piled up in your room which is inconvenient when the bathrooma are so small. Would've been good to check in early but the baggage storage system was okay. Check in was more complicated than other hotels but was fine. It would've been nice to know there was a mixed gender Onsen that you can use with swimwear as we didn't bring any swimsuits but wouldve like to have gone. The fridge easily gets accidentally turned off due to the location of the desk chair.

Wonderful location, about 5 mins out of central Shinjuku so close to the fun but still quiet. Lots of supermarkets and restaurants nearby. Near 2 train stations so easy to get on the Yamanote line and to central Tokyo/Akihabara area in the South and East. We REALLY enjoyed being able to cast our shows to the TV. This was the only hotel out of 3 to offer this. Great amenities in the room. Nice to have an onsen available. Comfortable bed, the shower room is super efficient on space. It's nice to have a mirror that's warm so you can use it in a steamy bathroom. Nice to have kettle and hairdryer in room. Other amenities like hairbrush, toothbrush etc were nice to have in the room as well. More access to milk would be good. Powdered milk isn't great. Fresh towels everyday! The nicest robes out of 3 hotels as well. Didn't get breakfast but the restaurant underneath the hotel was wonderful. Great Wagyu and friendly service. Great English by all the staff.

Stayed in May 2024

The room as well as the bed felt quite small for 2 people. The room is also a little bit busy with flyers and information stickers.

Hotel in a very convenient location near restaurants, konbini and subway/train. Staff is professional and helpful. We paid a little extra for earlier check-in; it was nice that this was an option. Luggage sending went very smoothly.

Stayed in May 2024

Rooms too small… only good for 1 person Everything is done on a computer Was rung at 11.04am to say checkout was at 11am

Close and convenient

Stayed in May 2024

I did not like the self-check in. Did not get much service or information about the hotel/room from the staff.

Location was good, close to restaurants and shops, about 15 to 20 minutes walk to Shinjuku Station.

Stayed in April 2024

Definitely the location, very central and lively. Very friendly staff and very aswell. Would have been even nicer for some vegetarian options on the menu.

Stayed in April 2024

Two rooms on different floors wasn’t ideal but manageable

Location was great and close to many bars and restaurants. 10 min walk from Shinjuku Station

Stayed in April 2024

The room was quite small and the location although central was a bit withdrawn from central Shinjuku (more on the East side where all the night clubs are situated) and from airport connections. Also, with all the APA hotels in the area, discovering the correct place in Shinjuku was challenging.

Practical and convenient hotel, with smart system of check in and check out, with all utilities and services needed for a short stay in Tokyo

Stayed in May 2024