Reviews of APA Hotel Higashi Shinjuku Kabukicho Tower This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-31-12, Japan
#654 of 1,457 hotels in Tokyo
Guests' ChoiceReview Score
Based on 9299 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
8.6
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Facilities
8.4
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Staff
8.5
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Value for money
8.2
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Free Wifi
8.9
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Reviewed: May 9, 2024
Pelikaan
Netherlands35 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
It feels quite impersonal and "factory like", not very welcoming
Nice onsen
Stayed in May 2024
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Reviewed: May 9, 2024
Giancarlo
Vietnam4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
the room too small
The location
Stayed in May 2024
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Reviewed: May 9, 2024
Jaume
Spain46 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The bathroom was a little bit too small, and the room was as well. It was difficult to use the toilet.
The location was perfect, the staff very nice. Also the facilities were very good, especially the spa.
Stayed in May 2024
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Reviewed: May 9, 2024
Ryan
Australia1 review7.0“Great location.”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Check-in process was a bit too computerised.
Great location, rooms are small but convenient.
Stayed in May 2024
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Reviewed: May 9, 2024
Helen
United Kingdom6 Reviews1 helpful vote7.0“Great hotel in ideal location for Shijuko which was a great place to experience Tokyo.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Check in was self check in and seems to take longer then in person
Great location, felt luxury but also economical/environmental aware.
Stayed in May 2024
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Reviewed: May 9, 2024
Jean-nicolas
Canada4 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean, simple, efficient.
Stayed in May 2024
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Reviewed: May 9, 2024
Amyroche
Australia6 Reviews7.0“Great for a few days in the city”- • Leisure trip
- • Couple
- • Single Room with City View - Upper Floor - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Room was quite small, but you can store suitcases under the bed
Great location, just a 10 minute walk to train stations and subway lines. Staff were lovely and spoke English quite well, very helpful when I realised I'd booked the room for 1 person instead of 2 and quickly resolved the issue. Breakfast was good, a teppanyaki style buffet - a small eating room though so it fills up quickly, which means you may have to wait for a table. Fresh towels provided daily.
Stayed in May 2024
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Reviewed: May 8, 2024
Amy
Canada23 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
location - too far from Train station by walk
Onsen
Stayed in May 2024
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Reviewed: May 8, 2024
Matteo
Switzerland12 Reviews4 helpful votes9.0“Great stay in Shinjuku”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Great value, great location in Shinjuku.
Stayed in May 2024
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Reviewed: May 8, 2024
Editha
United States2 Reviews8.0“I would prefer a much bigger room”- • Leisure trip
- • Travelers with friends
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The room was too small for 2 people
Location
Stayed in May 2024
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Reviewed: May 7, 2024
Lai
New Zealand16 Reviews8.0“A pleasant stay.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The room is a bit small.
Good location. Lots of restaurants near by.
Stayed in May 2024
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Reviewed: May 7, 2024
Eidan
Thailand10 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The rooms are extremely small!
The hotel was clean and efficient.
Stayed in May 2024
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Reviewed: May 7, 2024
Chloe
United Kingdom39 Reviews3 helpful votes9.0“Great location, small room perfect for solo traveller”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Forgetting which APA I was staying in 😂
Great location, comfy bed, quick checkout
Stayed in May 2024
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Reviewed: May 6, 2024
Alexios
Greece18 Reviews1 helpful vote9.0“Good”- • Leisure trip
- • Couple
- • Superior Double Room with View - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The fact that the spa is not accessible by individuals with tattoos. I mean, if we were talking about a proper Onsen in a scenic and traditional area, I would accept it from a cultural standpoint. But having a spa in the middle of Tokyo and not letting tattooed people in, I find it discriminatory.
Good for a night stay on a budget. Very well equipped room with all necessities. We didn’t mind the size of the room as it was cleverly designed so to fit everything in.
Stayed in May 2024
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Reviewed: May 6, 2024
Wisuittasee
Australia10 Reviews2 helpful votes9.0“Value for money”- • Leisure trip
- • Couple
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
A bit small but okay
Location and price
Stayed in May 2024
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Reviewed: May 6, 2024
Melanie
United States26 Reviews7 helpful votes8.0“Clean, well-located budget hotel”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room was so, so small.
Immaculately clean room, great location, kind staff. Amazing beef in the restaurant downstairs. I'd return.
Stayed in February 2024
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Reviewed: May 6, 2024
Barkatali
United Kingdom11 Reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Room couldn't be any smaller. Just about manageable for one person
Good staff, good location and good breakfast. Clean room.
Stayed in April 2024
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Reviewed: May 6, 2024
Amber
New Zealand40 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Needed more washers and dryers, had to wait a long time to get an available drier.
Great location and view from room, comfy bed, room equipped with all essential items.
Stayed in April 2024
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Reviewed: May 6, 2024
Booking
Slovakia27 Reviews2 helpful votes7.0“Convenient location, small room”- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 9 nights
The room and bed were rather small. And there were only 3 washing machines and dryers for the whole hotel.
Convenient location close to Shinjuku Station with access to transportation. And the hot spa was amazing.
Stayed in May 2024
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Reviewed: May 6, 2024
Kyung
Vietnam4 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
160$ per night for a tiny room. I almost didn't have space to put my trolley.
Stayed in April 2024
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Reviewed: May 6, 2024
Massimiliano
United Kingdom7 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The only window in the room could not be opened.
Great location, small room but very well furnished, reception available at all times
Stayed in April 2024
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Reviewed: May 6, 2024
Hady
Canada24 Reviews2 helpful votes9.0“Comfortable stay”- • Leisure trip
- • Solo traveler
- • Single Room with City View - Upper Floor - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The room is too small but it was well equipped and had everything you need
Everything was great! The “Spa” area was a nice plus. The staff are very friendly and helpful. The breakfast was delicious (it was an additional cost, not included)
Stayed in April 2024
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Reviewed: May 5, 2024
Jan
Czech Republic74 Reviews32 helpful votes9.0Wonderful- • Leisure trip
- • Group
- • Superior Twin Room with View - Non-Smoking
- • Stayed 1 night
Big room. Nice furniture. Good Onsen. Tasty breakfast. Not fram Shinjuku station. Small shops and restaurants around.
Stayed in April 2024
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Reviewed: May 5, 2024
Mcgill
United States6 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel is highly sought by foreign tourists, and standardized check-in/check-out times means you'll likely be in line for a bit. Staff are kind and helpful, but do make sure you arrive a little early as to not get stuck in the lines. Onsen had a no tattoo policy, which kinda stunk for foreigners just wanting to relax, but it's understandable.
Decent enough location, no particular negatives aside from being close to the red light area, so unless you're choosing to avoid those streets at night (which is easier said then done), you'll probably be accosted by people to come into their places when you're trying to get back to the hotel at night.
Stayed in April 2024
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Reviewed: May 5, 2024
Suzanne
Australia3 Reviews1 helpful vote7.0“Would definitely recommend but steal a pillow from the plane and wash your clothes externally”- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 7 nights
- Pillows extremely uncomfortable - Do not bother washing your clothes here. There is only 3 dryers for 20 floors/ 30 rooms on each floor. Constantly a queue to grab one, could be waiting hours. They only dry on 20 degrees, so after 90 minutes clothes are still wet - Towels and Yukatas changed daily, but not collected. It is handy having new towels, but our small room was overrun by them after a few days. Doesn't seem very good for the environment.
Great location. Room was more spacious than I expected in Tokyo. Onsen was additional benefit. Liked that they gave you Yukata to go to Onsen in. Very informative guide to Tokyo and Japan on television. Good wifi
Stayed in May 2024
