Location wasn't so great, right in Kabukicho (we only found out after) which has it share of shady people. Small rooms. Check-in process is a pain, you have to stand in line. Luckily we got there early and only had to wait about 20 minutes.

Overall good hotel. Located close to the subway. Cozy and clean rooms.

Stayed in April 2024

Very very very small room. Good for one, not for 2. No place to put anything, even if you place luggage under the bed, it is not comfortable to take it out every time. Feels like a box. Pretty expensive too. Book in advance if you want it cheaper. Breakfast is crowded so you have to queue for it, but it is normal for Japan. No windows in the corridors so it is windy and cold once you step out of the room. 2 towers in the hotel. If you go to onsen you will have to walk in the street in a bath robe.

Good service, amazing location, close to everything in Shinjuku area, onsen was nice. The hotel has all the amenities possible and even more. Bed was comfy too.

Stayed in April 2024

The only downside is that the room was too small, but we kinda knew that already.

The location is amazing. The facilities are great. The spa is super clean and nice, wish I had used it every night instead of just once. The checkin and checkout were easy, the hotel is exceptionally clean

Stayed in April 2024

Room very small without a window that can be opened - so quite stuffy

Good basic hotel - comfortable bed - very good location

Stayed in April 2024

Very small room

Location

Stayed in April 2024

I asked to help me to some members of the staff for order food on-line because was in japanese and two of them refuse to help me…

The hotel in general

Stayed in April 2024

Very small room Expensive but I guess everything is in that location- $200 Australian

Location

Stayed in April 2024

Comfy bed!

Stayed in April 2024

We did not feel like this hotel was a good value for the money. It was costly, and the room, while functional, was tiny. This hotel is only suitable for single travelers, couples, or friends who are very close.

The location was great! We loved being within walking distance of the train and many restaurants, nightlife venues, and parks. We also appreciated how clean the hotel was, and even though the rooms were small, they were very functional.

Stayed in March 2024

Mostly machines. No recommendations for Tokyo or interactions with staff.

Free umbrella to borrow.

Stayed in April 2024

The pillows provided were the worst part of the stay by far. They're extremely firm making for some terrible sleep and painful mornings waking up with stiff neck. This was common across rooms as we had friends that stayed in the hotel too.

Nice hotel at the back of Shinjuku. Location was great to get into town and to other parts of Tokyo.

Stayed in April 2024

The rooms are very small, if open a suitcase that is the whole space used up but I still thought it was great value for money and you’re in the heart of Tokyo so it makes sense that it’s small.

Great location, only 10 mins walk with suitcases from the station. And 2 mins away from all the lit streets with restaurants and bars. It was amazing that there was so much going on around the hotel but you heard nothing in your room.

Stayed in April 2024

The Hotel's restaurant is expensive even for guests.

Nice, clean hotel. Easy check in and check out.

Stayed in April 2024

Neighbourhood is like South Korea Far from the station

Public bath Clean room

Stayed in March 2024

Neighbourhood is very close to Korean town. 15 minutes or more walk from Shinjuku station.

Public bath Clean room

Stayed in April 2024

The self check in process is clunky and a bit basic

The location is great, the staff are great and it’s clean

Stayed in April 2024

Room was pretty small. It didn't look so small in the pictures. So, it was difficult to manage suitcases in a small apace.

Liked the location as it was very close to the hot areas of Shinjuku and it was always clean.

Stayed in April 2024

Small room

Location

Stayed in April 2024

Rooms are a bit small but we are in japan

Perfect Area and good price, very clean and friendly staff!!

Stayed in April 2024

Since it's right in Shinjuku near Golden Gai that also means it's very close to the red light district which is overun with scam artists and cons so unaware travels need to be careful. That also means the surrounding area is less clean than some may expect for Japan.

The hotel was nice and modern, well connected to stations, and fairly easy to find. The rooms were quiet and decently laid out (what you would expect in Tokyo). The building also feels very secure with key card access being required at all steps of entry.

Stayed in April 2024

Small room

Bathhouse Cosy bed

Stayed in April 2024

The size of the room is just a bit small.

Shinjuku is one of the best locations for a tourist and this hotel is located right in the middle of it.

Stayed in April 2024

APA pretends to be eco friendly but almost everything around denies that (providing to many things to the room every day, packing everything in plastic, etc.)

Localisation, room, nice personel

Stayed in April 2024

Compact room and bathroom (as on cruise ship) but expected that. Minimal English spoken, so not so easy to ask questions of staff about sight seeing etc.

Central location in busy, safe area of Japan. Complimentary umbrellas to use as needed. Comfortable bed.

Stayed in January 2024

Too busy and a slightly frantic atmosphere

Good location Comfortable bed

Stayed in April 2024