160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-31-12, Japan
#649 of 1,455 hotels in Tokyo
Guests' ChoiceBased on 9246 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
8.5
Value for money
8.2
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 30, 2024
Sharnie
AustraliaThe rooms were a bit too pokey and small, the aircon turned to a heater and made the room feel too hot, and we couldn’t open the window.
It was a nice place to stay with a lovely experience in their restaurant.
Stayed in December 2024
Reviewed: December 30, 2024
Nissen
AustraliaBathroom is quite small,
Stayed in December 2024
Reviewed: December 30, 2024
Katie
New ZealandSmall room
Location was very central, comfortable bed, Onsen was great
Stayed in December 2024
Reviewed: December 29, 2024
Thao
AustraliaLocation is closed to shop, but not too busy
Stayed in December 2024
Reviewed: December 29, 2024
Sammi
Singaporerooms were small but thats what you get for the price. the auto check in system was a little slow and one staff coded a different room onto our key cards which was quite funny
the price is good and rooms were clean
Stayed in December 2024
Reviewed: December 28, 2024
Amit
United StatesRooms are very very very small. Probably under 100 sqft. If you bring 2 large suitcases, you won't have any room left to walk. With a family of 3, it was very compact.
Location is a big plus. there are multiple subway stations nearby. Pretty much entire Tokyo was accessible with ease.
Stayed in October 2024
Reviewed: December 28, 2024
Olivia
ZambiaVery small rooms, tiny elevators and the hotel was always crowded due to its size
Location, though its just around a place of a lot of bars. The staff were very nice, except one of the ladies at desk of the breakfast area. Hotel was clean
Stayed in December 2024
Reviewed: December 28, 2024
Booker
AustraliaHard to get out of the bed because it was against the wall on 3 sides.
Clean and modern
Stayed in December 2024
Reviewed: December 28, 2024
C
United KingdomSeems strange to have such a massive hotel with 20+ floors and such a tiny room for breakfast. One morning I went down at 6am and I could get in no problem, the second morning I went down at 8 and there was a waiting list for breakfast, had to go back two hours later.
Great location, great hotel. Tiny rooms but cosy.
Stayed in December 2024
Reviewed: December 28, 2024
Alex
ItalyRoom and bathroom were very small, challenging for big tall guys
Spa, position, facility
Stayed in December 2024
Reviewed: December 26, 2024
Elena
SpainThe hotel is in the red district of Tokyo. That isn't ideal at all but luckily Japan is a safe country and despite a couple of streets, the location was so convenient.
I loved the little Onsen.
Stayed in November 2024
Reviewed: December 26, 2024
Faruq
AustraliaRoom size could be bigger, but it is apparently a common problem for Tokyo.
Great location and service. Friendly, helpful staff.
Stayed in December 2024
Reviewed: December 26, 2024
Maria
SwitzerlandSmall but comfortable room. We did not use the onsen, but it seems like a great extra at end of the day!
Stayed in December 2024
Reviewed: December 25, 2024
Tarryn
AustraliaRoom was a bit small
Good location
Stayed in December 2024
Reviewed: December 24, 2024
Christine
AustraliaNext to red light district, night time can be loud
Convenient location in shinjuku and Korean town
Stayed in December 2024
Reviewed: December 23, 2024
Moua
United StatesI understood that the hotel was trying its best to accomodate everyone but the temperature was kept at an above average temp. I stayed in another APA for 1 night and the window there was able to be opened. I couldnt see why this location here wouldnt do the same.
It's in the heart of Shinjuku! I didnt need to stress about catching the last train when having a night out here. The comfort in that alone is immesurable.
Stayed in December 2024
Reviewed: December 23, 2024
Ken
AustraliaNa
Nice stay, friendly staffs.
Stayed in December 2024
Reviewed: December 23, 2024
Elizabeth
AustraliaFantastic property with everything you would need. The onsen was great and you can see how busy the onsen on tv and decide when it’s best to enter. Great quiet location.
Stayed in December 2024
Reviewed: December 23, 2024
Yao
TaiwanRoom very small
Location
Stayed in December 2024
Reviewed: December 23, 2024
Amanda
AustraliaThe rooms were heated and signage indicated that this could not be changed which made them quite uncomfortable and hot
Pricing was really reasonable for our family of 6
Stayed in December 2024
Reviewed: December 23, 2024
Chotikan
Thailandbreakfast line up is less than APA in other province.
Stayed in December 2024
Reviewed: December 22, 2024
Edi
CroatiaGreat location and comfy rooms. Staff is very kind and helpful.
Stayed in December 2024
Reviewed: December 22, 2024
David
United StatesThis property is located at the confluence between Korea-town and Kabukicho. Because of the latter, expect the noise, poor behavior, and litter that come with an entertainment district. Related to the property itself, cooking smell from the downstairs restaurant was distributed every morning through the outside air vent in the room regardless of whether the room AC was on or not.
As reasonable as Shinjuku gets? Good balance of reasonably priced and reasonably conveniently located for the Shinjuku area. Reasonably close to Tokyo Metro Higashi-Shinjuku Station, Seibu Shinjuku Station, and JR Okubo Station in that order. Easily accessible from Haneda by Limousine Bus or rail with 1 or 2 transfers. Hotels closer to JR Shinjuku will increase in price even without an increase in quality. Myriad small convenience stores nearby, and a small supermarket across the major thoroughfare. Lots of "international" dining options nearby. This property is fairly new, and is clean and well-maintained.
Stayed in December 2024
Reviewed: December 22, 2024
Luis
United StatesThere were very little laundry machines
The hotel location and cleanliness was great
Stayed in December 2024
Reviewed: December 21, 2024
Tyson
Germanythe rooms and everything is really really small. for me at 6'2" I also my hit the hallways ceiling and the rooms are very compact. however it is what you pay for.
it is very close to many great areas and is pretty modern.
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content