N/a

Property was clean and very accessible to many locations, while it’s a 7 min walk from the station it was still convenient. Will definitely stay at this hotel again!

Stayed in November 2024

Nothing

Great

Stayed in September 2024

The attitude of the staff who were not eager to help, the cleaning of the rooms only upon request and they did not say so at check-in, really small rooms

I liked the price and the relatively convenient location

Stayed in November 2024

Roppongi is a bit lame.

Good location. Less than 19 min walk to Roppongi station and the main hub of food, drink and shopping in the Roppongi district. There is an onsen on the 18th floor. It’s exceptional.

Stayed in November 2024

Bad service of cleaning the room. Bad client care. Location is OK. Bad room

Stayed in November 2024

Nothing to complain, thank you APA!

Excellent location near Roppongi station which is a central hub for navigating Tokyo and also near a wide variety restaurants and key sights like the Tokyo Tower, Mori Art Museum and teamLabs Borderless. Breakfast is varied and ends at a very generous 10.30am, perfect for holiday lie-ins. The pool was closed but the sky lounge is great to sit in with a view of Tokyo. The onsens (hot springs) were an interesting experience and Japanese gowns and slippers were provided in the rooms. The rooms are small but we made it work with four suitcases fitting under the bed, and it's still excellent value for the location so would highly recommend.

Stayed in November 2024

It would be great to have more hangers and hooks for clothes.

Everything was awesome. The room is small but it has absolutely everything you can need. The facilities are also great, especially the roof onsen (it was so helpful after rainy days).

Stayed in October 2024

Luxury style and the kind of the personal

Stayed in November 2024

Your railings are dirty. Hotel guests couldn’t use the music bar because you rented it out for a private function. We couldn’t use the pool. The pool “lounge” wasn’t more than a few uncomfortable chairs next to an unusable pool. No bar or access to drinks. Onsen very basic.

Location great for Lab and Tower. Good restaurants in area.

Stayed in October 2024

Noisy

Clean

Stayed in October 2024

Nothing. The property was great!

The space was beautiful and the room was well kept! Yes, many reviews mention they are small rooms, but for the price and location, it was perfect! They don’t claim to have spacious rooms, but their amenities are on point and the facilities well kept. Totally worth the stay!

Stayed in October 2024

Not enough Washing machines Digital check in

Many subway Closed to the hôtel. Good view on the tokyo tower. Good services

Stayed in October 2024

Very central and clean. Everything you need! Very helpful staff

Stayed in October 2024

The facilities are clean. Great location. The Onsen on top is awwwwesome!

Stayed in October 2024

Rooms too small. Hours of the restaurant were too restricted. Staff unable to speak and understand much English.

location

Stayed in October 2024

On the way there, one of our suitcases broke. I bought a replacement nearby the hotel, which was great. However, when we inquired at the front desk where we could dispose of the broken one, they said we couldn’t. I understand that space is at a premium, but this was quite an inconvenience to us. Surely a hotel this size has a dumpster? Anyway, not a big deal, and certainly not something that would make me not recommend them or stay there again! I’d go again tomorrow if I could!

Beautiful hotel, small but very comfortable rooms. Staff was very friendly and helpful. Our group had booked two rooms, and the hotel put us right next door to each other without us even requesting it! Nice location - safe and clean, convenient to food, shopping, and train line.

Stayed in September 2024

Amenities, facilities, location and service are fantastic - highly recommend and would stay again.

Stayed in October 2024

Our room was on 17.th floor, amazing view

Stayed in October 2024

Hotel was advertised with an open air swimming pool which was closed during october onwards for seasonal reasons, this doesnt make sense as it was 26 degrees outside. The yukatas that were provided as a requirement to wear in order to access the baths were too small for a large chested woman, so we were unable to use these facilities either. The breakfast was very overpriced and inferior compared to local cafes and restaurants. Room was tiny compared to similarly priced hotel chains in europe.

The lobby and staff were great

Stayed in October 2024

water in the room not replenished everyday

friendly staff, modern facilities, good location

Stayed in October 2024

All was good!

Stayed in October 2024

Automatic check in. Tiny room. Window to inner corridor to few cm of a wall, terrible. Check out at 10am is unacceptable for hotels this category. No gym. One has to pay to use the pool!!! Extremely expensive for the value ($180/night!!!). I've been in way better places for less than half the price.

Location is ok, bed size is ok. Hotel is quite new so facilities look ok (questionable design).

Stayed in October 2024

Location. Not enough restaurants nearby. Subway stations a little bit far than it might have been

Free public bath made this hotel better than if it doesn’t be there

Stayed in September 2024

To less Washingmashine

Stayed in October 2024

The spa area doesn't allow people with tattoos which was a bit disappointing and the TV turns on every time you enter the room is a bit annoying.

Nice place, close to two subway stations, a lot of restaurants nearby

Stayed in October 2024