Waiting for washing

For a hotel that can accommodate nearly a thousand people, not enough laundry facilities

Stayed in August 2024

Having to leave at the end of our holiday.

The convenient location near to subway stations & decent eateries & cafes! The bedroom was small but had everything we needed and was well thought out.

Stayed in August 2024

Not close to transport, was quite untidy and paying for the pool was very surprising. Also there was an incident with a guest which made many guests feel unsafe and no communication was given to ensure everything was taken care of and no one was at risk.

Easy to find

Stayed in August 2024

Nothing not to like pool is 10,000 yen per person per hour this was a tad disapointing but over all great experince.

The location was ok, good for the metro but still abit to far ut. But would deffinitly stay in another APA hotel. Really great onson, which i used every morning it made the dtay so fantastic! The ammeniteies and quality were fantastic.

Stayed in July 2024

4 washing machines for such a big hotel

Stayed in August 2024

Really nice place in a great location and everything you need is in there, we experienced also the public bath was really nice and something that is a plus in this place, the rooms are small but you don’t feel that you need more space because you have everything need it.

Stayed in August 2024

Closing times for the lounge area

Location is conveniently close to Tokyo metro stations, and nightlife.

Stayed in August 2024

So smallll room

Yes, but The room is really reallyyyyy so so small! We can't open two bags in the same time!

Stayed in August 2024

Very small rooms - Noisy with people screaming for some reason (Room 328) - No free early check-in, 1000 yen per hour early

Practical room design - Good value

Stayed in August 2024

Nothing

Nice

Stayed in August 2024

Rooms are small but I think most are in Tokyo. Also didn’t like having to pay extra for the pool.

Excellent hotel in a very good location to get around Tokyo.

Stayed in August 2024

It was close to everything that within walking distance

Stayed in August 2024

Usually the rooms are small in Tokyo. However the rooms appeared to be even smaller. Guests at the resort pay for using the swimming pool which I felt was a bit too much!

The resort has a great ambiance! I enjoyed the public bath and kids enjoyed the swimming pool!! It is very close to the market.

Stayed in August 2024

・Given the high prices in Tokyo, this hotel doesn't offer that value for money. ・The breakfast was a monotonous affair with limited options.

・Comfortable and convenient stay in the bustling heart of Tokyo. The hotel's prime location near Ginza Station offers unparalleled access to the city's world-famous shopping, dining, and entertainment districts. ・The rooms, while typical of Japanese standards, are impeccably clean and efficiently designed, maximizing space without compromising comfort. The beds are cozy, ensuring a restful night's sleep after a day of exploring.

Stayed in August 2024

Breakfast was good but I had better one at other APA hotel. Did not see the pool is with extra charge (2500 yen for an hour - would be great if it’s included)

Great location. Very clean. Smooth and fast check in and check out

Stayed in August 2024

The front desk & reception employees are still hard to communicate in English. It took 1 hour for me just to check in 2 rooms for total of 4 persons.

The cleanliness of the Hotel

Stayed in August 2024

The location is a bit dangerous for Tokyo (Roppongi area). The place is good, size of the room decent. The breakfast is very average, don't recommend. The spa is nice, but they charge extra for the pool and you're not allowed with tattoos.

The place is good, size of the room decent, clean, decent.

Stayed in August 2024

It's not this hotels fault. I didn't like Roppongi.

Hot bath facility.

Stayed in July 2024

The room could be more thoroughly cleaned. Several corners were dusty.

No hassle and smooth. Loved the compact but fully equipped room.

Stayed in August 2024

The curtains could have blocked a bit more of the sun light in the morning.

Nice hotel, good rooms, good cleaning and the staff was very helpful.

Stayed in July 2024

Clean and comfortable. The location is good, spa is good. Staffs were super friendly.

Stayed in July 2024

Excellent value for money. In a very good location, several metro stations and bus stations are close by. The rooms are small, but you don't spend your time there anyway. the bathroom has everything, including toiletries. The onsen on the top floor is not to be missed. we went up late every night. It completely relaxed us after walking around all day.

Stayed in July 2024

Poor breakfast

Spacious room, clean

Stayed in July 2024

Small room, early check in costs money (we were an hour early) and the pool also costs extra.

Good location (close to 2 metro stations and Tokyo Tower), comfortable bed.

Stayed in July 2024

There were information messages and other people had said there was a service for posting things abroad,there were forms in the drawers to do so but when I asked about this they didn't have a clue what I was talking about.

Very clean and functional. Space is clearly an issue in Tokyo and the rooms were very small,but set up well. Ideal for 1 person,but for the 2 of us it did get a bit claustrophobic.

Stayed in July 2024