no place to store clothes The laundry machines are not working well. The soap amount is not enough to clean the clotehs

the TV the breakfeast the checkin being fast and simple

Stayed in May 2023

Location is far from the station and at night it feels dangerous

Sauna and luxury feel

Stayed in May 2023

I understand that the hotel is running as efficiently as possible to reduce operational costs, but having paper cups in plastic bags instead of glasses and mugs for drinks somehow cheapens the experience.

The Japanese style bath on the 18th floor is amazing. For a business hotel in the middle of Tokyo, the large baths transport you to a traditional inn in the countryside and you feel like you are wrapped in a luxurious hotel.

Stayed in May 2023

Check in - clunky scanning machines, prefer to be greeted by person. Very small bathroom. Location not great (my poor planning). Poor value for money.

Comfy beds

Stayed in May 2023

It was really cold in the room and in the corridor. The aircondition gave only cool air and I had to keep it off but I was still freezing. I was staying under the blanket to keep myself warm. The train station exit with an elevator is a bit far from the hotel (I think the exit/entry was in in Tokyo Midtown, maybe exit 8). Closest exit to the hotel is exit 5 but without lift.

The room was small but nice for a solo traveller. The check-out is at 10 (which is too early) but you can buy more hours just by clicking from the tv screen late check-out option; it cost 1000 yen/hour. Room was quiet and I slept well. Room has a small fridge so you can place water and food in.

Stayed in April 2023

room is tiny but then i understand most hotel rooms in Tokyo are 😁

excellent location with several cafes & restaurants around and a convenience store (Lawson) practically next to hotel. it is also about 10-minute walk to Roppongi train station. this hotel is in Roppongi area which is not far from Shibuya (about 4 km, 15-20 mins by taxi). excellent inhouse public bath that opens until 2 am! extremely comfortable bed, super efficient shower & toilet, aircon & wifi. TV has free movies! it also has coin-operated laundry which is always a big plus point for travelers! check-in & out is fuss-free and automated/self service (there were hotel staff on standby to assist). very efficient elevator.

Stayed in May 2023

The room I got was internal, so my window was facing the inside of the building, which was depressing. The price could include a simple breakfast to make it value for money.

Great location and comfortable bed.

Stayed in May 2023

The bed was not very comfortable and the pillows were terrible. No cleaning was done, only the towels were changed by the staff.

The onsen

Stayed in May 2023

Check-in was on a machine that doesn't take a foreign card that I have been using in Japan for 4 years. Weird. I think they should just do traditional check-in. It's a hassle typing in all your information all over.

Location was near restaurants and cafes. You could walk to two stations within 10 minutes or so. There was a free onsen, but I did not use it. Wi-Fi was good enough for work and streaming.

Stayed in May 2023

None

I liked the cleanliness of the room. Although it wasn't serviced everyday, there was no need as was out most of the day and they supplied new towels and toiletries everyday.

Stayed in March 2023

The connection to the Narita airport is not so convenient, but it was my own fault, not choosing a place near Tokyo station, for example, and Japanese transportation organization is not very optimal for it either, being rather complicated to purchase the ticket and get to the right airport train. The breakfast was not as good as in APA Osaka, smaller buffet offerings and restaurant.

A good location near metro station. Comfortable & clean, helpful staff. APA hotels are reliably good.

Stayed in May 2023

Room a wee bit small

Very easy to checkin and checkout, good location and helpful staff

Stayed in May 2023

Lovely clean, central hotel, great spa upstairs

Stayed in May 2023

Staff was very friendly and helpful. Checking in was made very easy. Very close to so many restaurants! Easy commute to the train station. Onsen facilities were amazing!

Stayed in May 2023

Great location, a couple minutes walk from Roppongi subway station. Classic APA fare for breakfast - plenty of Japanese and Western style food to choose from. Helpful staff for those who can't speak a lot of Japanese. Good TV system with Youtube AirPlay, Japanese television and on demand movies (which were free at the time of my stay). Clean, small room but as expected for this type of hotel and price. Comfortable bed, but if you're a fan of big fluffy pillows you'd best bring your own. Pool wasn't operational during my stay in April. Public bath was an unexpected bonus as I didn't see it listed during booking. No complaints

Stayed in April 2023

the room was super small.

the hotel was modern and clean. nice roof top

Stayed in May 2023

The space between the bed and desk are tight. Most of the spa stuff they have available aren't made for western sizes (feet, height, etc.)

Location was perfectly located between the bar scene of Roppongi and the embassies. Incredible coffee shops and cafes nearby yet just far enough away from the touts. If you're western, you will most likely run into them going to the train but if you detour a bit, you can avoid them.

Stayed in May 2023

The only thing I can complain is the pillows, they use the same pillows in all APA hotels.

Clean, good location.

Stayed in May 2023

breakfast has a bit limited selection and no variety (we were in the hotel 5 days). rooms are very small, but this is rather standard in Japan.

Hotel with nice spa and rooftop pool (opening unfortunately only from may)

Stayed in April 2023

The heating turned on in the middle of the night. During the day the hotel was set to AC but it switched over it seems in the middle of the night and I woke up sweating and realized what happened. Luckily I was able to turn it off and open the window to get some air in the room.

I am a fan of APA properties. They are consistent with their bedroom and bathroom amenities. I did not partake in breakfast at this property but I know they are good. I like they have multiple self-check in stations but still have humans around to provide assistance when needed. IT was a quick walk to Roppongi station and in the middle of a ton of nightlife and restaurants. The room was clean and bigger than expected. APA has my money TBH.

Stayed in April 2023

Requested for an iron and iron board however they can only lend it for 1 hour and the iron board was too small and it’s hard for us to use

Very clean

Stayed in May 2023

location and service

Stayed in May 2023

onsen at the 18th floor

Stayed in May 2023

I stayed 2x here, the first time I didn’t have the option to put AC so I woke up sweating a few nights, but the second time I did have the option which was great (I guess because the temp in Tokyo got higher they allowed the setting for guests)

super convenient, great Wi-Fi & big TV screen, although rooms are small they made good use of the space

Stayed in April 2023

heating at night

clean, easy & comfortable

Stayed in May 2023