1. No cotton swabs after room clean on the last day 2. The quilt is slightly yellowed

Location is perfect, just near the Ueno station.

Stayed in March 2023

only give 2 botle of water on the first day but i got my promo price from BOOKING

i like locations but they only serve 2 bottle of drinking water on the first day and they let me use the portible small washing machine for free >> they donot have or supply any cooin washing machine AND they donot give member to over sea customer like TOYOKO INN the rome about the same size they clean my room everyday

Stayed in March 2023

I book the at the first and third night, I ask for leaving my luggage for the 2nd night but the staff said they provide service to keep the luggage on the day of check-in and check-out only.

The location is great near by JR and Keisei stations. Breakfast us good value with money.

Stayed in March 2023

location and staff room are

Stayed in March 2023

Size of the room. Or maybe it is typical of Tokyo I suppose.

Location

Stayed in February 2023

only serve 2 bottles of water on the first day

the hotel near within ueno area they let us borrow the portable washing machines

Stayed in March 2023

The decor is a bit strong and not my preference. The heating / air conditioning is centrally controlled, but luckily the window can be opened for fresh ventilation.

The location is a short walk to Ueno Station and Okachimachi Station, and close to local eateries and Ameyoko. The room is small, but great for its value. The tip to store items under the bed frame is useful too. Everything is clean and new.

Stayed in February 2023

only 2 bottle water for 5 days. no one pick up the phone I reception or house keeping

location

Stayed in February 2023

Typical of business hotel of this class the room is on small size. Other than this not much to feel bad about this hotel.

Very close to Ueno station. Quite new and clean.

Stayed in February 2023

Breakfast could be improved

Location is great, well connected to all parts of the city and also c 5 minutes on foot to Keisei Skyliner station. Room is really clean and has everything you need.

Stayed in February 2023

No coin laundry. Had to walk a certain distance to find one

Very clean and friendly staff, close to all the needs such as transport and restaurants.

Stayed in February 2023

The room was a bit dusty, that’s why I’m not giving a full score for cleanliness. The bathroom was very clean though.

Great position, kind staff, a lot of free toiletries.

Stayed in February 2023

The pillows were not comfortable, but we made do because we were so tired. The heat was uncontrollable, we set it to 18 and it was 24 in the room when we woke up. A bit tight for two people, but you know what you're getting with a business hotel and the price is great.

Fantastic location, the streets by the station are full of amazing restaurants and bars. Comfy bed, helpful staff, nice and quiet (I can't believe how quiet all of Tokyo is). I'd give it an 8.5 if I could, but it wasn't great enough to warrant a 9.

Stayed in January 2023

It is in between ueno station and ueno okimachi. Which ever station, you have to walk a bit. The rooms are small for 4 luggages. So you literally need to move the bags around to pack/unpack. They make your bed, but they dun change the sheets. The managers are friendly, but you need to be patient with their understanding of English .the beds are way too soft for me.

Location is fairly accessible on foot and because it is right behind the famous food streets of ueno, you really cannot go wrong and you will be spoilt for choice on food. Plus you have direct to skyliner, JR network and keisei network.The room is very clean. They literally change your towels daily

Stayed in January 2023

We stayed next to a staff room, so at times we could hear the staff moving things about right outside our door at night or first thing in the morning. The hotel lobby also felt crowded and claustrophobic with little space, many luggage cases, people lining up, and others just sitting at the elevator.

Great location, clean rooms, helpful staff. As advertised, cosy and comfortable.

Stayed in December 2022

lobby is rather small since majority of guests are travelers with large luggage

Stayed in December 2022

None

Amazing location with affordable price, the room is a little bit small for two big cases but the price talks.

Stayed in December 2022

Nothing

The location is the best

Stayed in November 2022

-the wifi at level 10 so slow. -they couldn't provide iron for some safety reasons(?)

located in between ueno and okachimachi station. very convenient to move around

Stayed in November 2022

The bed wasn't the best quality ever and the room was small. Despite being such a basic room, it was a little expensive. Other hotels at this price point often include something extra or have something special about them, but APA doesn't.

Very close to Okachimachi, a short walk from the station. The room was as you would expect from APA, It's a major chain, so you get a very standard small room. We were impressed by the TV, which was much bigger and better than most other hotels at this price point. It was also directly facing the bed, which is not always a given.

Stayed in October 2022

Lobby didn’t really have a waiting space.

Location was great, very close to the train station and food/ shopping markets. They provided us clean towels and amenities every day.

Stayed in April 2025

Bed and pillow smelly. Bed is not comfortable. Price is expensive compared to what I got. And also can not leave luggage over night even we will come back to stay in the next day.

Location

Stayed in April 2025

Room is way too small for 2 people

Breakfast was not included

Stayed in April 2025

None

Stayed in April 2025

Room size was super small for a couple. Lifts small, crowded and super slow. Waited 20 mins for a lift on day of departure. Breakfast ordinary.

Stayed in March 2025