Reviews of APA Hotel Ueno Ekiminami This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
110-0005 Tokyo-to, Daito-ku Ueno 6-7-21, Japan
#544 of 1,459 hotels in Tokyo
Guests' ChoiceReview Score
Based on 1290 hotel reviews
8.3Score breakdown
-
Cleanliness
8.5
-
Comfort
8.5
-
Location
9.2
-
Facilities
8.5
-
Staff
8.8
-
Value for money
8.2
-
Free Wifi
8.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: December 2, 2024
Christina
United States12 Reviews10“Had a great nights rest.”- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Fantastic service.
Stayed in October 2024
-
Reviewed: December 2, 2024
Christina
United States12 Reviews10“A great first night in Japan.”- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly staff. Clean room.
Stayed in November 2024
-
Reviewed: November 24, 2024
Bryce
Australia4 Reviews5.0Fair- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The AC is centrally controlled and at the time was set to heating when I really would have liked cooling, which made sleeping uncomfortable. The two central lifts were slow and overly busy, and on several days it took 4 or 5 full elevators passing by before we managed to get on one to get to the ground floor. The bathroom and toilets were a little cramped compared to other, cheaper hotels I stayed at.
The hotel was in a good location, and the beds were reasonably comfortable with decent desk space provided. The staff were helpful and polite.
Stayed in November 2024
-
Reviewed: November 21, 2024
Monte
Japan1 review6.0Pleasant- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
That some rooms just looked out from the window at the neighbour's wall right up close.
Really helpful staff
Stayed in November 2024
-
Reviewed: November 19, 2024
Chee
Singapore1 review10Exceptional- • Leisure trip
- • Family with young children
- • Standard Single Room
- • Stayed 5 nights
- • Submitted from a mobile device
Having a dedicated smoking room or area would be nice. Guest are smoking at the parking lot just outside the hotel cigarette butt makes it unsightly.
The location is best among the few APA at Ueno area.
Stayed in November 2024
-
Reviewed: November 18, 2024
Yui
Hong Kong24 Reviews2 helpful votes6.0“Maybe not consider to stay there next time”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
As usual in Tokyo, hotel checkout time is at 10:00am and is too early. The air-conditioning was switched to heater when outside temp. was just 13-20 degree. We had no choice to open the window and it's too noisy and I couldn't sleep well. The heater was finally switching back to cool in my last night staying there and was in the mid-night. We had paid for the breakfast buffet in the downstairs restaurant. Foods item were not good enough.
The location is good while only a few minutes walk from the trains station. The shopping area is just downstairs.
Stayed in November 2024
-
Reviewed: November 17, 2024
Rowiep
Australia25 Reviews4 helpful votes10“Fabulous location!”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The only downside is no laundry inside the hotel. Other than that I cannot think of anything I don't like.
Fabulous location close to 2 stations, next to the Ameyoko markets and surrounded by restaurants.
Stayed in November 2024
-
Reviewed: November 15, 2024
Wai-ming
United Kingdom13 Reviews4.0Disappointing- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room was small and Hotel is crowded
Location
Stayed in November 2024
-
Reviewed: November 13, 2024
Kwee
Singapore1 review5.0“As above”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Knowing is autumn season it may be cold outside but the room without aircon is very discomfort. Only heater with no air circulation. Staff offered me medicine- not the solution, open the window - cold air into the room but the smell of food and the noise - oh no! The cooler staff offered - help slightly. No option . 4 nights stay were suffering
Stayed in November 2024
-
Reviewed: November 9, 2024
Intini
Argentina3 Reviews10“We had an excellent experience.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Location and facilities
Stayed in November 2024
-
Reviewed: November 8, 2024
Sigrid
United States2 Reviews10“Great value, great service for short stay.”- • Leisure trip
- • Travelers with friends
- • Standard Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
N/a
Besides being clean, the staff were pleasant and helpful.
Stayed in November 2024
-
Reviewed: November 6, 2024
Zuzana
Slovakia25 Reviews1 helpful vote10“Good hotel for good price”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
I would say the size of the room is really funny, but we expected it, therefore I had my own room to ensure the comfort and it was perfect.
location is calm and nice. lots of restaurants next door, one was opened until 4am. small supermarket just around the corner. In walking distance you can reach shopping street, Akihabara anime quarter (20mins), metro station, train station. we loved the location. we went for thai massage called Phuket just next door and it was great idea after walking all day.
Stayed in October 2024
-
Reviewed: November 2, 2024
Janeleung
Hong Kong32 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
The parking lot outside the hotel is exceptionally expensive. Be careful if you just stop by and park for a while to drop luggage. We spent 1200 yen for 20 mins.
Great location, expected tiny room, the long table is good and complement to organize your stuff.
Stayed in October 2024
-
Reviewed: October 29, 2024
Nawfal
Singapore2 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The bed was very uncomfortable, no coin laundry facilities
Stayed in October 2024
-
Reviewed: October 28, 2024
Baron
Philippines1 review10“Everything went well and had a pleasant stay”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No smoking area
Easy to locate and clean facility
Stayed in October 2024
-
Reviewed: October 25, 2024
Lastovich
United States1 review10“Welcoming accommodations in prime location”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Bedrooms were a little more dusty than I would’ve preferred, but I’m not upset about it. The lobby and elevators get quite crowded right around checkout.
The property was very close to local subways and easily accessible from both sides of the street. Facilities were small, which is to be expected. The staff were friendly and helpful. They spoke English and were accommodating. We ended up having to shorten our stay, and they were able to adjust our reservation with no issue. I appreciated that we could leave our luggage until we were ready to go to the airport.
Stayed in October 2024
-
Reviewed: October 22, 2024
Jörg
Germany5 Reviews6.0“Good location if you can take street noise. No welcoming atmosphere, very un-japanese.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
The reception was irritating, using airport-like check-in machines although the staff was not busy at all. The atmosphere was cool to cold, not really welcoming. The room was quite OK, yet the noise from the outside was not completely blocked out.
The location is convenient for people who wish to be in that area. The breakfast, offered by a separate company was decent.
Stayed in October 2024
-
Reviewed: October 20, 2024
Simon
Czech Republic1 review10“Worth the price. Wonderful view from window(pic attached)”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 10 nights
Staff was super polite and friendly at the same time. The view from my room was spectacular. And the hotel location served both as a comfortable resting place and well placed base of exploration.
Stayed in October 2024
-
Reviewed: October 20, 2024
Sawit
Thailand1 review10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Clean room Polite Thai staff
Stayed in October 2024
-
Reviewed: October 18, 2024
Chanagun
Thailand9 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Travelers with friends
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Location, Staff, Facilities
Stayed in October 2024
-
Reviewed: October 14, 2024
Paul
Australia20 Reviews2 helpful votes10“Small but great”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms are small, but have ready storage for baggage to keep the space clean. Good for short stays
Great location and amazing staff. Very cleaned and comfortable
Stayed in October 2024
-
Reviewed: October 13, 2024
Haian
Switzerland8 Reviews1 helpful vote10“Super, like every APA Hotel”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Like every APA Hotel, the rooms are great—smartly designed and laid out, very clean, and the staff is extremely courteous. They were incredibly patient in helping us fill out the Yamato shipping form. The location is also highly recommended, just a 10-minute walk to Ueno Main Station and surrounded by plenty of excellent restaurants.
Stayed in September 2024
-
Reviewed: October 12, 2024
Geraldine
United States4 Reviews10“Exceptional stay in the heart of Ueno”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Small rooms, but manageable and worth it.
They were exceedingly accommodating and understanding. The location couldn't be better! Definitely plan to come back!
Stayed in September 2024
-
Reviewed: October 12, 2024
Kristian
Indonesia3 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I ordered the room for 2 people but booking.com didn't have clear details that it only entails for 1 people
Stayed in October 2024
-
Reviewed: October 8, 2024
Annie
France25 Reviews5 helpful votes10“Will come back without hesitation”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
a bit small but afterall it's in the centre of Tokyo, it's totally normal!
Great room, nice area
Stayed in September 2024
