May clean in afternoon

Wifi,pillow

Stayed in April 2023

Smell from restaurant below and location.

Friendly staff and clean facilities.

Stayed in April 2023

Very good location. Small room but got everything.

Stayed in April 2023

Location, not to far away, quiet and no issues

Clean, friendly, rooms small but fine

Stayed in April 2023

Cleanliness was not great. Not horrible, but not great. The room description says A/c and heating but was actually only heating.

The location is good but can be a little noisy at night.

Stayed in April 2023

Shinjuku station

I am used to APA and Japan, if you can except the small rooms you'll be fine. The staff are beautiful people and the service is fantastic, Beware that Kabukicho is in the red light district, it is very safe though I don't recommend young kids.

Stayed in March 2023

The rooms were too small for my likely. My wife and I had a tough time staying in such a small space. The bathroom was so tiny that when one person was using it we had to leave the door open. The AC was not working during this time as it was the end of winter so the heaters were still on, hated that part as it got pretty hot in the night. The windows open 2 inches so that did not help either. Can't imagine paying this much for what we got. I understand that Japan over all is expensive but this did not seem value for the spend. Just off the red light area but that did not bother us much.

The location was perfect. Heart of shopping, sightseeing and the train stations. A lot of food options close by.

Stayed in March 2023

Excellent location! This hotel is a short walk to the Shinjuku station and many many restaurants and bars within a 5-min walk. The room was very clean and cozy, and the staff was friendly and accommodating.

Stayed in March 2023

Nothing!

10/10 - good location. So close to everything. Helpful and kind staff. The Indian restaurant downstairs was really good for dinner. It was clean. A bit small but has space under the bed which is good. We stayed here for 7 nights and were happy and comfortable the whole time. Good value.

Stayed in February 2023

The sheets and comforter had a lot of remnants of stains that were not washed out. There was also hair on the towels that were in the room when I first got there. Walls were also stained, which was exacerbated because they were the kind of paper/fabric walls and it was a small room. Corners and spaces like near/under the mini fridge also had mysterious debris or dust that I really didn't want to get near. There wasn't any noticeable garbage or things left, but the random stains and small debris made me basically not want to touch anything in this room. I went and got a sleeping bag because I was afraid of touching the sheets/comforter/bed. The sheets are also very thin so very little protection against the mattress. I'm pretty sure the dust cover (running across the bottom of the bed) has never been washed. Curtains also seemed unwashed for a while. Even if I asked for new sheets, I was afraid that they just haven't replaced their bedding for a while, so they'd be in the same stained conditions. It's also across from/surrounded by host clubs that play advertisement music at all hours of the day... so you might hear the music all the time depending on where your room is.

Location is convenient (as long as you're ok being in Kabukicho) and staff was friendly.

Stayed in March 2023

Unfortunately this can't be changed but the single lift is frustrating

I appreciated being able to leave my luggage there before I checked in, and also after I checked out. The beds were fantastic and the restaurant downstairs was amazing!

Stayed in February 2023

view from 15th floor. wonderful location sitting on terrace of restaurant people watching all the action!

Stayed in March 2023

The cleaning ladies harass you to clean the room. No matter how many times you refuse the service they’re still gonna knock at your door multiple times and for several minutes. The massage service offer by hotel is quite good. Too bad that the operator has a discriminatory attitude towards foreigners. They automatically assume you are seeking for sexual services just because you are not Japanese. They even ask you whether you drank alcohol or not (?!) and other inappropriate questions. The room and bathroom is super tiny

Great location

Stayed in March 2023

staff were rude, overcharged me and the room was not clean and smelt of smoke.

the location

Stayed in March 2023

Poor breakfast

Location

Stayed in March 2023

Staffs&Services is not good. facilities is not good

Location in the heart of Kabukicho.

Stayed in January 2023

Charged $350 AUD to clean the bedsheets because they got slightly dirty. Ridiculous cleaning fee as they wash the bedsheets for free during long stays anyway.

Stayed in March 2023

tiny, loud, located in only part of Tokyo that is full of litter

Stayed in March 2023

The area may not be perfect for some people..

Everything i need in a small room at the right price.. very comfy bed

Stayed in March 2023

Under bed so high, It’s good for suitcase

Stayed in January 2023

the street was a little noisy so you could hear it in room faintly at night

small room but usual for Japan. clean and good accommodations.

Stayed in February 2023

nothing

very accessible

Stayed in February 2023

Hotel needs western mattresses and pillows for western guests!! Had two nights of not much sleep resulting in sore neck and back. Also, better English speaking staff

Location restaurant

Stayed in February 2023

Nothing

Location and facilities and the room

Stayed in February 2023

Staff weren't friendly nor helpful, they speak limited English. When we requested them to clean our rooms, they were saying it's not the time yet even though it's the 3rd day (which it's stated in their policy they would change the bedsheets on the 3rd day of the stay). Very tiny room and an extremely small bathroom you can barely walk in the room with luggages. Bed was very uncomfortable and unbalanced. It takes 8-10mins for the kettle to boil. Freezer in the fridge didn't work and our stuff got melted. Only one small lift (3 people with luggages max) and it takes ages for it to come down/ going up.

Location is good

Stayed in February 2023