Reviews of APA Hotel Shinjuku Kabukicho Chuo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
160-0021 Tokyo-to, Shinjuku Kabukicho 2-26-5, Japan
#843 of 1,457 hotels in Tokyo
Guests' ChoiceReview Score
Based on 1472 hotel reviews
8.0Score breakdown
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Cleanliness
8.3
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Comfort
8.4
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Location
8.9
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Facilities
8.2
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Staff
8.6
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Value for money
7.9
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Free Wifi
8.5
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Reviewed: December 29, 2023
Sarina
Singapore14 Reviews5.0Fair- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The room too small. Felt congested
The toilet was clean and has a bathtub even though the toilet is small
Stayed in December 2023
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Reviewed: December 11, 2023
Dacheng
United States2 Reviews10“Good place to take rest.”- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 2 nights
There is slight noise from a surrounding business that I could hear. It was not intrusive though, as I still fell asleep easily and waked up fully refreshed.
It is close to the Shinjuku Station and the places I want to visit in Shinjuku. Bed is soft and showering is relaxing. The hotel also offer to store my luggage on my check-out day.
Stayed in December 2023
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Reviewed: November 30, 2023
O'brien
United States1 review1.0Very Poor- • Leisure trip
- • Family with young children
- • Standard Single Room - Non-Smoking
- • Stayed 5 nights
This was the smallest room i have ever stayed in. Not suited for Americans.
Stayed in November 2023
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Reviewed: November 26, 2023
Yoon
Malaysia17 Reviews3.0Poor- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
No ice machine No air purifier Air cond limited function
Nothing
Stayed in November 2023
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Reviewed: November 26, 2023
James
United Kingdom7 Reviews1 helpful vote10“Fantastic! I would stay again! Lovely staff, easy check in!”- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Everything
Stayed in November 2023
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Reviewed: November 25, 2023
Sofee
Australia7 Reviews1 helpful vote10“Next time we may choose an APA in a better location for our needs, but everything was fantastic. The rooms are we expect”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing, everything was excellent.
We loved the friendly, helpful staff, the excellent amenities, the cleanliness of the room.
Stayed in November 2023
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Reviewed: November 19, 2023
Sofee
Australia7 Reviews1 helpful vote10“Had a great stay!”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Wish there was a laundry service
Location and amenities
Stayed in November 2023
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Reviewed: November 18, 2023
Bayani
Philippines1 review10Exceptional- • Business trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Reminding of. Checking out
Stayed in November 2023
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Reviewed: November 12, 2023
Bryant
United States11 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
APA Kabukicho Chuo is incredibly close to the heart of Tokyo. The staff were helpful and able to answer all my questions and had great hospitality. Would definitely come back to stay here next time.
Stayed in November 2023
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Reviewed: November 11, 2023
Muaiyed
Saudi Arabia9 Reviews1 helpful vote4.0Disappointing- • Family with young children
- • Standard Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Very small room. Noisy at night because it is not soundproof. One left servicing around 15 floors.
It is located in the centre of Shinjuku.
Stayed in November 2023
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Reviewed: November 11, 2023
Tara
United States14 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 10 nights
- • Submitted from a mobile device
Friendly staff , close proximity to shinjuku station, easy access to restaurants, shopping and attractions! I will stay here again
Stayed in November 2023
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Reviewed: November 7, 2023
James
United Kingdom7 Reviews1 helpful vote10“Fantastic! The young lady that checked me in was so lovely and welcoming! She even gave me a present!! Nice touch!”- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Everything!
Stayed in November 2023
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Reviewed: November 4, 2023
Debbie
Philippines13 Reviews4.0“very tight room for 2 pax especially if you are tall & stout”- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
laundry service didn’t remove the stain- useless paying full & arguing with the manager who is suppose to overcharge me. 11sqm room quite small good only for 1pax
location only, very accessible to bus going to airport
Stayed in October 2023
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Reviewed: November 2, 2023
Jakvida
Thailand15 Reviews2 helpful votes5.0“Not impressive”- • Leisure trip
- • Travelers with friends
- • Superior Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room wasn't clean properly when we were check in, we found pubic hair on the bed and weird enough on the window. The hotel lobby was tiny and stink with indian spices.
Location in the middle of Kabukicho and staff were helpful.
Stayed in October 2023
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Reviewed: October 25, 2023
Elena
Moldova11 Reviews2 helpful votes5.0Fair- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 8 nights
Hotel is well equipped except for everything is old, hair dryer had mold on it, curtains had dirty stains. Bathroom is very small even for short people. Location is nice if you want to party all night but you cant open the window to allow fresh air because of the smell from all the restaurants nearby even in the morning.
Stayed in October 2023
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Reviewed: October 24, 2023
Yvonne
Philippines2 Reviews5.0Fair- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
They Will charge for early check in even f the room is already available. The check out time is cert early and when Go past it, they Will charge 1000/hr
Stayed in October 2023
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Reviewed: October 22, 2023
Veronique
Canada3 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 8 nights
No laundry machine and the vibe of shinjuku... the host culture took over it seem...
The bed was comfortable and big enough for 2 adults since we took the premium room and it was worth it.
Stayed in September 2023
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Reviewed: October 21, 2023
Katie
Canada6 Reviews5.0Fair- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I found the staff to be less friendly. Maybe there are issues given the location but the overall experience felt less then other hotels I stayed in in Japan on this trip. Also, very expensive.
Location was good and bed was really comfy.
Stayed in October 2023
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Reviewed: October 20, 2023
Balam
Singapore1 review6.0Pleasant- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Check in staff was not great
Stayed in October 2023
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Reviewed: October 15, 2023
Shannen
United Arab Emirates14 Reviews1 helpful vote2.0“Definitely don’t recommend it. Not value for money.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was awful, not much choices for the price. Check in is 3pm same as in all countries but check out is at 10am which is much more earlier than other countries. If they put the check out early, they must have put the check in earlier as well. They don’t even allow you a free late check out on special request such as birthday. And even if you have stayed in several APA throughout your journey in Japan, they don’t take it in consideration. You have to pay 1000jpy for every hour to extend check out time. 15 floors in the hotel, however, only one lift. So you can imagine the long wait. Hotel restaurant is very bad and expensive. Room super small but it is the same for all hotels in Japan. Bathroom super small. If you want a cleaner and more proper location for your family, I would recommend choosing somewhere else other than Shinjuku as it is very loud and dirty and drunk people a lot at night. Also, you could hear other people’s in their room as if it is in the same room.
Bed was confortable that’s it.
Stayed in October 2023
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Reviewed: October 14, 2023
Kaela
Australia6 Reviews10“amazing would stay again”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
nothing
the location and friendly staff
Stayed in October 2023
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Reviewed: October 12, 2023
Travelowl
Singapore8 Reviews2 helpful votes6.0“Distance from Shinjuku Station is far, if you have luggage and are not familiar with the direction.”- • Leisure trip
- • Solo traveler
- • Standard Single Room - Non-Smoking
- • Stayed 5 nights
The walls between rooms are thin. Suggest reminding guests to be mindful when they open and shut their doors especially at wee hours and/or lower their volume when talking along corridors.
The jet shower is good. Room is clean, albeit small.
Stayed in October 2023
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Reviewed: October 11, 2023
Nyssa
Australia7 Reviews5.0“Wouldn't stay here again. Bad surrounding area, dirty floors. Generally not a good vibe.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
Not a nice surrounding area. Walking back from Shinjuku station we encountered drunk people passed out in the street and trash everywhere. Definitely wouldn't recommend it for families with young kids. Only one elevator for a very busy hotel is a massive oversight. The floor in the room was dirty, and the room was open when we arrived.
Convenient location for those wanting to explore Shinjuku, right in the thick of it. Bed was comfy. Not too much noise from the outside at night. Allowed same-day luggage storage after checkout, got some luggage delivered here from our previous hotel.
Stayed in October 2023
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Reviewed: October 11, 2023
Ester
Spain39 Reviews4 helpful votes10“Great place to stay”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Great location and even though you are right in the middle of Shinjuku, the noise from outside does not get into the room. Very clean and new. The bed is super comfortable!
Stayed in October 2023
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Reviewed: October 10, 2023
Khader
Australia1 review3.0“7/10”- • Business trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The Breakfast/ coffee
Location
Stayed in October 2023
