The only disappointment was that the onsen did not allow tattoos, and I have one on my shoulder so I was not able to use that facility. I understand the cultural norms but for a hotel that has a largely international clientele and is on the roof of a hotel it was disappointing to not be able to enjoy it.

I loved having traditional robes provided for the onsen and watched the video on how to use them and was excited to visit the baths.

Stayed in March 2025

Location was quiet and easy to get to and from, facilities were great, and even though the room is small by western standards it is very efficient, comfortable and cosy.

Stayed in April 2025

Desk staff weren't well informed about what was available locally. The advertised restaurant was only open for breakfast.

Location, cleanliness

Stayed in April 2025

Compared to unacceptable Hotel Wing, APA is my First choice (Wing didn't even bother to get maps in English)

Quiet n tranquill Vs next booking at Hotel Wing shoebox single room. No view. Back window faces wall: castrophobic! Immediately ask to cancel/transfer but mgr says not worth cancellation charge( fact that payment is upon arrival shd ring Warning Disaster!! Thought hotel chain can offer upgrade to sister hotel nearby Not hospitable: have to ask for 2nd pillow!!

Stayed in April 2025

The location is amazing, quiet area close from everything. Rooms are very small as expected, bed sheets and blankets are quite yellow and would need to be changed

Stayed in April 2025

The room space is too small

The location is nice, quiet and safe , convenient

Stayed in March 2025

The owner

Stayed in April 2025

Small room

I liked the public warm bath, the bed is nice, and i could open the window for fresh wind.

Stayed in March 2025

Room is very small for a family with a baby.

Location is very good. Room is very well functioned to serve all the needs.

Stayed in April 2025

We stayed at 3 APA hotels during a 3-week stay in Japan: 2 in Tokyo. Overall this was the smartest-looking hotel BUT the breakfast buffet was quite restricted in the range of food compared to others (eg, the APA Hotel Shinagawa Sengakuji-Ekimae). If we had stayed here first we probably would have been satisfied, but after staying at the Shinagawa hotel the breakfast here was a disappointment.

Easy access to the subway Easy access (9 minutes walk) to large range of excellent restaurants of every type Smart, friendly, helpful staff Viewing point on the top floor Nice room with easy control of lights from the bed headboard Small room but in very good decorative order and with the excellent fit-out that we've now come to expect from APA Being able to leave our luggage before checkin and after checkout Onsen

Stayed in March 2025

Lots of small nuisances in the hotel design. Elevator logic, lengthy check-in, TV always starts when entering the room, hallways are open air and cold … these kind of details.

Staff and location were great. Rooms were clean and comfortable. There is an Onsen in the hotel and we slept well.

Stayed in April 2025

The small room.

Location and friendly staff.

Stayed in April 2025

Sometimes in the evening we would hear other hotel guests talking loudly. It felt like a dorm. Some people would not wait for their turn for the laundry and just open the washing machine while it was washing our clothes and just throw their own clothes inside. There were only two dryers (third one was out of service) which was not convenient as some people would just use the dryer for more than an hour and we had to wait for them to pick up their clothes.

Location was convenient as it was close to metro stations. Offering Starbucks coffee capsules to guests is an awesome idea and much appreciated.

Stayed in March 2025

Room is too smal. You dont have space to open your luggage

Hotel is pretty nice, super close to the subway station. Breakfast was amazing. Staff was friendly.

Stayed in March 2025

The hotel didn't have a bar or lounge. The only restaurant was always reserved and not available for guests.

Stayed in March 2025

They have no shared space where you can sit together, that you can use for the night when you want to talk with your friends or plan the next day. Except when you're eating breakfast, but it's not ideal.

The location was quiet and near to the subway. The room was clean, but small. Perfect for sleeping, and relax between two trips. The breakfast was 10/10 highly recomended. Staff was helpfull.

Stayed in March 2025

Rooms for two persons are VERY small.

Staff were very helpful, rooms were clean and tidy

Stayed in March 2025

The inside of the hotel was air-open, so sometimes I could feel cold due to the cold winds.

Calm hotel, very close to the subway. This hotel is smaller than the normal APA's, which was good. There are fewer guests, and a calm vibe without all the hassle from a busy hotel. The baths were good, always available, and never crowded. The staff was nice and spoke well English.

Stayed in March 2025

The room was small but had everything you needed. Bed was very comfortable and easy to access services through the TV. The onsite spa was lovely and very clean and had a open air section.

Stayed in February 2025

small rooms and you pay for laundry machine

complimentary spa was a big plus

Stayed in February 2025

The room was really small. Me and my partner had a really hard time in managing our luggage and space. One of us has to get out of the room for the other to prepare for themselves .

The location was good, train was very much in good distance.

Stayed in February 2025

The standard room is too small for two people

The position is great and the hotel has an internal onsen

Stayed in March 2025

We did not like the centrally-controlled heat/cooling system. Our room got very muggy and hot with no way of cooling it down.

The room was small but cozy, offering a nice window for natural light during the day. The location was perfect as it wasn't busy around the hotel, so leaving/returning to the hotel every day was very relaxing. The staff were incredibly friendly and very helpful.

Stayed in March 2025

Very compact room, but good for Tokyo

Nice facilities, comfortable bed, great amenities

Stayed in March 2025