The only problem to me is that the breakfast finishes too early

2nd time I’m coming to Japan, and second time I’m coming to this hotel. It’s a 3 star hotel but better than most 4 stars I did. They put so much attention to the details. The hotel employees are very attentive and will help you facilitate any of your queries. They even have umbrella to rent for free…

Stayed in September 2024

Bed bug and cleanliness are poor and the room smelled horrible specially the toilet and really steamy!

Convenience location

Stayed in September 2024

Room was very stuffy when the air conditioning wasn't on. And even with it on, the room always felt stuffy.

Stayed in September 2024

Service and cleanliness is perfect but room was too small for the price

Stayed in August 2024

The hallways are exposed to the outdoors, theres a specific button to keep the AC running while you're out of the room that you need to keep an eye out for because the humidity will make the mirrors and interior very moist! I had a hard time coming back to my room at the end of the day since I went to bed/woke up with heavy congestion which could have been avoided if I noted the button to continually circulate the air in the room/air purifier.

Location was so easy to navigate and right next to a train station. I was almost equidistant from every attraction I had planned for my visit in Tokyo.

Stayed in September 2024

Check-out is till 10am.

I loved my cozy room. The shampoos and kits were great. Was very nice to get complimentary juices and water. Cleaning services was excellent. The hotel has a beautiful terrace view. The breakfast is rich with various options. Big tv screen.

Stayed in September 2024

The room was small and a bit stuffed with things, but it was ok. It was clean and modern. The staff was the biggest plus for me. They were friendly and all around really helpful. They helped my with sending my luggage with Yamato lugagge service and they helped me to check with my next hotels about late check ins. There is a subway station nearby. The Hie shrine is just 5 minutes away by foot.

Stayed in August 2024

Staff were very helpful and accommodating, were able to help me out with luggage transfers between hotels. Location was also in a very convenient area and was only a few minutes from the station. Room was a bit small, but enough for one person. Think it may be difficult with 2+ people though.

Stayed in September 2024

The air-condition machine is very dirty. Please clean it too.

The staff, Sugawara-san was very kind with me ☺️. So be open minded like her 😅.

Stayed in September 2024

It was very nice and value hotel in Tokyo

Stayed in August 2024

Tiny rooms (double standard)

Location, cleanliness, staff

Stayed in September 2024

The size of the room was very small

Stayed in September 2024

though the location is apparently close to a metro exit, it actually takes more than 10 minutes to walk from the train to the hotel.

the hot spring is wonderful. room is tiny but enough for me to place everything and with the luggage open up all the time.

Stayed in September 2024

The room was too small and there was almost no ventilation

The staff was amazing, anything you needed, they were there to help.

Stayed in August 2024

While the staff and housekeeping crew were wonderful, the excessive amount of bags left at our front door because too much. It got to a point we started leaving the bags outside as we didn’t have space for them in the room.

The location and general area where wonderful

Stayed in September 2024

Nice location, hotel and cool tech stuff :)

Stayed in August 2024

The location was great near metro stations and shopping markets

Stayed in August 2024

Rooms very small, but this is normal in Japan. Breakfast choice quite limited and the same every day. Would be better with some variation

Great location. Comfortable beds. Staff very helpful and accommodating. Very clean rooms

Stayed in August 2024

Quiet neighborhood and safe with the government buildings around.

Stayed in August 2024

The location is okay and very quiet - close to a metro station but not walkable anywhere for good nightlife such as Shinjuku or Shibuya. If you go to these places you are limited to catching the last metro home as it’s too far to walk and taxis are expensive. Other than that there are some eateries and ‘bars’ about 10 min walk away but they close quite early.

The hotel itself is very clean, modern and luxurious, the onsen is lovely too - I wish the business hours in the morning were a bit longer though currently it’s 5am-10am. Close to a metro station and Hie Shrine. Very spacious room compared to other hotels in Japan. Helpful staff ordered a taxi for us to the airport.

Stayed in August 2024

Size of room a little small

Accessibility and Friendliness

Stayed in August 2024

N/A

Good location close to multiple train lines

Stayed in July 2024

The lift situation is a pain. You can wait up to 10 minutes for a lift. The main thing I didn’t like was the room. I’ve stayed at Capsule hotels where the facilities are outside the room so the room itself is just the bed. That’s not as bad as this where the room is not much bigger than a capsule but has a bathroom and a desk in it. There was nothing outside the window so the curtains were down so no natural light either. also the laundry always seemed too busy even late at night or during the day. also could be a pain if you want things to do during the day or night as it’s very difficult to walk anywhere significant .

Location was good for commuting from but not the best as there is not that many food places around. Not a lot to do in the local area so you have to travel out. The best thing is the spa on the 17th floor. Nice amenities and even a small laundry. Did enjoy a couple of sessions here after a long day sightseeing.

Stayed in August 2024

the air conditioner was leaking

The bed was so comfortable!

Stayed in August 2024

Location and staff. The room was clean as always and there was a lookout on the top floor

Stayed in August 2024