Nothing really -didn’t get to try the breakfast as I thought it was a bit expen

Second time here and still thinks a great hotel. Superb location with lots of metro lines very close. 3 or 4 stops to Ginza Shibuya Tokyo Station etc Lots of food and drink options nearby Great onsen on 17th floor Starbucks espresso capsules on room along with big tv fridge and complementary drinks.bathrobes slippers etc Fresh towels and Chaffee pods each day hung on outside of the unless you request a full clean up by using sign Also express checkout is convenient just drop room key in letter box in foyer

Stayed in June 2024

Too small rooms

Stayed in May 2024

The room was very small, way more than I thought, but still comfortable enough for a solo traveler. It was mostly clean, but the space under the bed reserved to put your luggage was very dusty.

It was very quiet location and there weren’t many people around or businesses as it was around government buildings, but I liked that a lot. Near multiple stations and the Marunouchi line was very convenient. So I could enjoy the quiet location while easily accessing all major locations in Tokyo. It is right in front of a beautiful shrine that I could enjoy empty during the early mornings and near the Imperial Palace.

Stayed in May 2024

Room was too small

Location was good. Everything was clean

Stayed in May 2024

The area doesn't have a lot (restaurant/shops) after 8/9

Very safe place with 4 metro lines nearby

Stayed in May 2024

Self registering at front desk, machine set up for me to scan my passport and type in my details. Didn't like the impersonal way of it. Also though my room was ready and if I wanted to go to my room half an hour early they were going to charge me $7.

Good value, clean, decent breakfast.

Stayed in May 2024

Spa

Stayed in May 2024

Daily breakfast are the same (i.e. nothing change), especially for long stayed customer(s) like us. We also asked for feedback from my friends who stayed the same hotel and they had the same thought. I also stayed other APA hotel in Japan and their breakfast were very good such as few dishes and desserts were changed daily. Hopefully next time, I stay at your hotel, your breakfast will be upgraded.

Everything are excellent except the daily breakfast.

Stayed in May 2024

Rooms too small and the breakfast should have more variety of options

Location, cleanliness and service.

Stayed in May 2024

Waiting time for elevators was sometimes a little long…

The staff was always helpful, service was great and everything was fine.

Stayed in May 2024

Location is convenient with several metro lines very close, especially Ginza line that was convenient to move across the city. Breakfast is varied, buffet consisting mostly Japanese food but also multiple options of western food. Helpful staff. Keep in mind the hotel is located in a less touristic and more office area.

Stayed in May 2024

Nothing much, but I stayed there for 4 nights so used towels were piled up as I got new ones each night. So it would be nicer if there was a basket or something to put used towels in somewhere.

Onsen!! Details of the room design for more convenient use. Also location is nice as it is almost center of Tokyo so you can travel both west and east as well as north and south.

Stayed in May 2024

Maybe lacks a cold bath in the onsen

Nice neighborhood, comfortable

Stayed in May 2024

Rooms are quite small.

Central location with easy access to the subway. Great breakfast buffet in Japanese style.

Stayed in May 2024

N/A

One of the better APA hotels in Japan. Good location. Nice breakfast. Helpful staff.

Stayed in May 2024

The room was absolutely tiny, I expected small being Japan but it was still quite a shock when I got there! If you’re just using it as a base to sleep then it’s fine.

Location was great (right near the station), staff were very friendly and accommodating, hotel was clean and the quality of the toiletry products provided in the room was very high.

Stayed in May 2024

We saw ants on the breakfast table. There were flies on the bread.

Loved the room. Loved the roof. Loved the style. Loved the entertainment. Breakfast was good.

Stayed in May 2024

Everything is too compact

Very tidy and organized

Stayed in April 2024

Rooms were too small

It was clean and good location

Stayed in May 2024

The rooms were small but very efficient and the staff were polite and accommodating.

Stayed in May 2024

Like all Japanese hotel room it’s small but everything organised really well.

Excellent location. Metro just opposite the hotel. Nice quiet locations. Station not busy. Tried to get the bus from the airport but they said the buses didn’t go in the area. But saw an airport bus pull up to the hotel next to APA hotel, so not sure what happened there. Complementary water and juice in the fridge. Pyjamas and slippers provided. We had small luggage so size of the room not a problem.

Stayed in April 2024

Rooms are cosy but too small I believe. The bathroom is very small Even though most of the attractions can be covered without changing multiple metros, but all of them were over 20 mins by metro which means none of them were at a walking distance. If this concerns you then look for a location that on average is nearby, because I spent a lot on IC card recharge. Two bottles of water is provided as complimentary the first day, for subsequent days you have to manage on your own

Metro was nearby, room was clean and cosy. The nearby place and ambience is good.

Stayed in May 2024

Pillows! Japanese pillows are very different to western pillows. In this case they include 2 rectangular pillows, small for western standards, but big enough (I've seen hotels with pillows the size of an A4 paper sheet). But still pillows are very flat, and not fluffy. For me this would be a major improvement for the hotel.

It is the typical Japanese business hotel with small bedrooms and set toilets, but in this case with ample common areas and a feeling of space that is not that common in these type of hotels. Rooms are very well thought off. It is not the first time I stayed in this hotel within one year, and I can see that the management is including constant improvements, like a new capsule coffee machine. Breakfast is very peculiar: very Japanese, on a way, frugal and abundant, but with western options if this is your preference in the morning. For sure I'll be back.

Stayed in May 2024

The entire hotel was dark and claustrophobic - the high ceilings didn't really help - the rooms were extremely cramped and small for 2 people - not enough room for suitcases or even walking from bed to bathroom. The A/C kept turning off, and needed to be turned on again every couple hours. The people at the Front Desk were not allowed to make reservations for restaurants or attractions for guests. The viewing deck on the 17th floor was dark, small and steamy, the windows were frosted up to about 3 ft high, seating was far from the windows, and the space was mainly used as a cooling off area for people who had used the hot spring bath - it would have been nice to have a drink vending machine and bar stools to enjoy the view. Only breakfast was served in the restaurant, and it was a bit of a walk to reach other restaurants and attractions, so we mostly used Uber.

Facilities were very clean and well-kept. Front desk personnel were cheerful and polite. The garden seen from the restaurant was beautiful. Breakfast was excellent. The center atrium went up from the 3rd floor to the 17th floor, and allowed outside fresh air and rain, but very little light, to come into the atrium area. A Keurig coffee maker and electric hot water pot were conveniently in the room. Automated check-in and check-out wasn't used as advertised; thankfully, the Front Desk did everything for us.

Stayed in May 2024

Very, very small rooms. Interieur would need a make over.

It was cheap and the location wasn't too far away from the action.

Stayed in April 2024