The breakfast could have had more of a variety & restocked more often for those eating later in the morning.

Very clean & comfortable even though the rooms are small. Great location, with the metro & subway stations within 4 & 7 mins walking. Lots of restaurants around, & 7-Eleven 2 doors up from hotel. Felt safe for a solo female traveller at night as well.

Stayed in March 2025

NIL

The check in and check out processes were smooth and the hotel staff were able to respond to my requests very well

Stayed in March 2025

Great for introverts everything was clearly labeled and instructions upon arrival were provided

Stayed in March 2025

Great if you are coming and going and want to do everything at your own speed! You can check in by yourself, they have amenities that you can grab for yourself, but the staff is there to help you when you need (like when we locked ourselves out). A great hotel for our first time in Tokyo!

Stayed in March 2025

Hotel is truly a modern place! Everything is well-organized, and the self-service system runs smoothly and efficiently. The hotel is very clean, with comfortable and well-equipped rooms. The breakfast is especially worth mentioning – delicious and varied. Another great advantage is the excellent location close to the metro, making it easy to get around the city. A perfect choice for those who appreciate modernity and convenience. Highly recommended

Stayed in March 2025

The sofa bed was extremely uncomfortable to sleep on, nearly impossible. A triple room should have three beds.

Stayed in January 2025

Neat, cosy rooms with minimalist appeal but offer everything a traveller needs. Great central location, close to metro, shops and restaurants.

Stayed in January 2025

Other than the room is a bit small for 2 grown man , there is no other complain.

The location was nearby to a few main train station line eg. Ginza line, Chiyoda line. There is 7/11 , family mart, lawson all within walking distance of 5 mins. There is also all kinds of food choice , shopping , massage parlor ,entertainment all within walking distance. There is 2 washing machine and 2 dryer within the hotel. A 24 hours gym. No problem with the cleanliness of the room.

Stayed in December 2024

No where to hang clothes apart from the LG Styler unit

Very helpful staff, comfortable bed

Stayed in December 2024

Room was very small but this is not a negative as it is what we would expect in Asia.

A perfect stay in Henn and hotel. We arrived early hours and check in was still perfect. The room was spotless and had all amenities including a hair dryer and iron. All free toiletries are within reception on a help yourself basis. Staff were very helpful. Bonus was the laundry room - this does get busy so plan your time to use ahead. Robots are a bonus and mesmerising. We found the location great, easy acces to subway and all areas of Tokyo. Plenty of restaurants and shops within meters of the hotel.

Stayed in December 2024

Absolutely nothing to dislike

I wish I could rate it higher than 5/5. Exceptional 2 night stay. Everything was outstanding, from Robot check in and out, luggage lockers, room size and cleanses, location with a 7/11 next door, and front desk assistance immediate and helpful. Definitely recommendable...

Stayed in November 2024

Nothing

Nice and clear close to restaurants and train station.

Stayed in November 2024

Close to Foodies and train stations

Stayed in November 2024

Location was excellent, checking in and out via the robot staff was simple although actual staff were present when needed. Room was decently spacious for Tokyo. I thoroughly enjoyed my stay here!!

Stayed in November 2024

Good location

Stayed in November 2024

Breakfast could be more varied daily

Everything! The robots are so cool, great location, great amenities and very comfortable room

Stayed in November 2024

I did not like self check in

Breakfast left a lot to be desired

Stayed in October 2024

Great value for money. Nice location with multiple stations at walking distance.

Stayed in October 2024

Nothing really

Location and facility

Stayed in August 2024

The room had an odd aroma and lingered throughout our stay for the 5 nights.

Close to restaurants and 7-11, and train station close by.

Stayed in September 2024

The room was a bit small, not really enough space to have 2 large trolley open.

Accomodating, especially since we we're late. location is great and very well connected. Price was excellent.

Stayed in October 2024

Perfect location, clean room and great value for money. I recommend.

Stayed in October 2024

Room was really nice with a decent view which is kind of rare in Tokyo. Location was good with a lot of restaurants nearby. The tall tub in the bathroom was nice.

Stayed in September 2024

The only thing I didn’t like was the price for laundry machine 500 yen where as My Stay Hotel it was free. Dryer 200 yen for 20 minutes and you need two dryer cycles to dry clothes so in total 900 yen to wash clothes it was the most expensive on all of the 4 hotels I stayed in across Japan. Don’t get me wrong I don’t mind paying for the use of the equipment but most places charge 300-400 for a washing machine and 100 for the dryer and also they don’t sell laundry powder so I used shampoo instead lmao.

Very good location. Beds good size and comfy. Bathroom all good and good to have a sofa and fridge. Easy access to all of Tokyo and a shop right next door for all your bits and bobs. The robots were fast and efficient but don’t do too much lol. I notice that they didn’t take any breaks and worked 24 hours a day bless them. They were fun for a video though 🤣🤣🤣

Stayed in September 2024

The room was very cramped. The 3rd bed was very hard and uncomfortable. No hanging wardrobe space.

Good location, close to the metro stations. Could lock our bags up when we arrived early.

Stayed in August 2024