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  5. Reviews of Henn na Hotel Tokyo Haneda

Reviews of Henn na Hotel Tokyo Haneda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

144-0033 Tokyo-to, Higashikojiya 2-11-18, Japan

#726 of 1,457 hotels in Tokyo

Guests' Choice

Review Score

Based on 1862 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.0

  • Value for money

    8.3

  • Free Wifi

    8.8

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Showing 301 - 325

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room had shortage of shelves. Needs closer convenience stores

    - shuttle to airport - microwave and eating area

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    Great
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too automatic, couldn't go in until exactly 3pm and there were lots of people waiting to check in. Shuttle bus is just one suitcase for person....

    Localization and room

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Convenient room for a night before flying back from Haneda
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely small room. I could not even find a place to open my big luggage but the main door… and barely! And as funny as I found the dinosaurs at the entrance, I’m still coming to terms on whether I liked it or not. The only person in charge was helpful but not very kind when I struggled checking in.

    Convenience as it’s very close to Haneda. Practical room, which was also very clean.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like thst the shuttle services ended at 1045am and resumed much later in the evening. Our flight was at 17:15 so we ended up taking a taxi.

    The hotel is in a very convenient location. Close to train stations and airport. They offer bath amenities and robes.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room - (LG Styler) - Non-Smoking
    • Stayed 1 night

    It was all positive. I think there could be more shuttle services because the line gets long in the morning.

    While I liked the robots, I would have liked a human around too. Maybe I'm old fashioned in that way. I don't know though, maybe a human would ruin it. It was fun. Rooms were clean and everything was well maintained. Breakfast was really good.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Excellent stop for Haneda airport access.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location was great for Otorii station which is a 5 minute walk away and a further 5 mins to Haneda airport. Rooms were well equipped and great for a short stay. Dinosaur/robot reception is probably worth the money alone!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Filled our needs. If the the hotel see this could they contact us have emailed them several times.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Love the quirky check in

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Comfortable hotel in good location.
    • Leisure trip
    • Group
    • Triple Room - Non-Smoking
    • Stayed 1 night

    Airport shuttle could not be booked and we had to queue nearly 45 minutes to ensure that we had a place on the bus which did turn out to be full.

    Comfortable room for 4 people with four beds which was unusual for our stay in Japan. Check in automated but easy to do. Close to Toyota shop where we had to return our rented car.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet was dirty in the room. I was able to get a discounted rate, so for that price, it was fine.

    It was close to the airport.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night

    Unique and efficient check in experience with friendly staff. Clean and modern rooms with adequate space and only a short trip from Haneda airport.

    Stayed in March 2024

  • Reviewed: April 7, 2024

    7.0
    Great location , extremely functional
    • Leisure trip
    • Travelers with friends
    • Theater Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Quite uncomfy beds

    Obviously you book for the dinosaurs and the location to the airport, and you absolutely cannot fault them on those

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Good place for stand-by to Haneda
    • Leisure trip
    • Family with young children
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in Maschine

    Location to Haneda

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Unique robot dinosaur check-in. Good location.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room a little small with little space for two open suitcases.

    The robot dinosaurs and reception girl and dinosaur themed decor were fun. The check-in process was pretty easy. If you have time, hang around the reception to hear the different voices. The small dinosaur’s voice is quite comical. Good location for late arrival at Haneda. Easy 10min walk from Otorii station.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough instructions in English for the self check in and I felt the reception area was very tacky looking

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The free airport shuttle

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    A simple hotel in an ideal location for the airport.
    • Leisure trip
    • Couple
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night

    No humans involved in checking in process. Guests have to self check in via computer. No coffee in the rooms.

    Location was ideal for the airport and the airport shuttle service was a great help.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Cool animatronics!
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    No major drawbacks. Location was good for airport, and fine in whole, but not necessarily a great destination in and of itself.

    Neat check-in automation options and theme, though did require staff assistance. Easy airport connection.

    Stayed in January 2024

  • Reviewed: March 31, 2024

    8.0
    Stayed for one night after arriving in Tokio
    • Leisure trip
    • Couple
    • Theater Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The remote control of the TV was dirty as f***, really disgusting to use. I also saw a stain on the bedsheet, I know it was only one, but this should not happen in a hotel at all

    The dinosaur robots at the entry were fantastic! unfortunately something didn't work when checking in ( I think it was my fault), but the stuff immediatly came and helped us, very friendly Bathroom was nice and very clean It was definitly worth to book it for one night, it was not that expensive, also good and cheap to arrive with taxi

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Nice one night stay with a shuttle from the airport although we had to wait for 30 minutes.
    • Business trip
    • Solo traveler
    • Theater Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No human in the reception becomes a challenge to call for someone to help. No shuttle to go back to the airport.

    Nice clean hotel close to the Ottori station.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room quite small.

    It's location. We stayed there due to late night arrived to at Haneda Airport, Tokyo. It's near Haneda Airport and they have free shuttle bus going to Haneda airport.

    Stayed in January 2024

  • Reviewed: March 17, 2024

    9.0
    Chose for its easy location to Haneda - wish we'd stayed longer at this hotel!
    • Leisure trip
    • Couple
    • Theater Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Be prepared for the check-in. It's not what you'd expect - and it's fun! The shuttle to the airport was very easy to use.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Excellent short stay hotel with modern conveniences.
    • Leisure trip
    • Family with young children
    • Theater Twin Room - Non-Smoking
    • Stayed 2 nights

    I was not expecting the reception area to be managed by robotic figurines. The dinosaurs really threw me off and there was no explanations as to why they were there. The room while comfortable was extremely small. It was much smaller than I anticipated. There was no room to put away my luggage or any personal affects. It's a one or two night stay but not for a long duration.

    The location of the hotel was wonderful after I figured out how to get there from the train station, Otorii. It was great to have a laundry room available but it was very expensive. The shuttle bus to the Haneda airport was excellent and very convenient. The modern conveniences of magnetic room placards and projection entertainment was great. However, there were no shows available to watch.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    All good, pity the airport Shuttle bus didnt turnup but horsy for Uber!
    • Leisure trip
    • Couple
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location to airport was no. 1.

    Interesting check in! Never been met by a dinosaur before

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Late night convenience
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Convenient location as we landed quite late. There was a free shuttle between the airport and the hotel, which was really good after our long flight. All amenities available in the lobby. Close to family mart where we went to grab a late night snack.

    Stayed in March 2024

Showing 301 - 325

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