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  5. Reviews of Henn na Hotel Tokyo Haneda

Reviews of Henn na Hotel Tokyo Haneda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

144-0033 Tokyo-to, Higashikojiya 2-11-18, Japan

#726 of 1,457 hotels in Tokyo

Guests' Choice

Review Score

Based on 1864 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.0

  • Value for money

    8.3

  • Free Wifi

    8.8

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Showing 451 - 475

  • Reviewed: September 12, 2023

    9.0
    We are satisfied with this hotel.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dinosaurs and robot girl at reception  The free shuttle bus to Haneda airport Convenience store nearby

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed hard

    Close by Otori Station if in transit to Airport Supermarket next door

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Close to Airport
    • Leisure trip
    • Family with young children
    • Theater Triple Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Easy check in process. Good location.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Comfortable. Have booked for the return trip.
    • Leisure trip
    • Travelers with friends
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Property was good. Pick up instructions from the airport were clear, except they didn’t mention the courtesy bus was bright yellow with dinosaurs all over it. We got on the wrong bus with a very similar name, but it wasnt too bad as the hotel was a short walk away.

    Was clean and comfortable.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night

    Nothing.

    Good experience.

    Stayed in June 2023

  • Reviewed: September 1, 2023

    9.0
    I liked it and would stay again
    • Leisure trip
    • Family with young children
    • Theater Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small rooms, not close to train station

    Clean and comfortable, plus cool dinosaururs

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Theater Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient

    Stayed in August 2023

  • Reviewed: August 26, 2023

    8.0
    The hotel is nice and everything ok, but I think the servicer should be more active in helping your customers.
    • Business trip
    • Travelers with friends
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The personal check-in method made me lose my passport, can not understand why we need to pay a 100 yuan service fee for the roomcard. I didn't receive that notice for the charge before I came.

    All devices are tiny and good.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    There was a big hole in the wall, a little dust here and there, and the fridge smelled a little strange, so we didn't use it. But the stay was good, we had no problems.

    The staff was helpful, and the shuttle service was on time. The room was good.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Fun hotel near to airport, great for short stay
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Quirky and fun hotel where you are checked in by robots. You have a choice of a dinosaur or a human like robot. Very easy and fun to do. We stayed here for one night before our return flight home. The hotel is is a good location, a short walk (about 5 minutes) from Otorii Station on the Keikyu Airport Line. It's easy to get to the main sights of Tokyo and the airport from here. We had an LG Styler Semi-Double room which was a bit on the on the small side but very comfortable and clean. There is air conditioning and a safety deposit box in the room. Free amenities (toothbrush, toothpaste, razors, slippers etc) are available at reception. The hotel offers a free transfer bus to the airport. Would recommend this hotel and would stay here again.

    Stayed in July 2023

  • Reviewed: August 21, 2023

    9.0
    Super convenient one night stay with free shuttle from airport.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night

    It was very hot in the room as there was no central air conditioning and it took some time for the air conditioner to work its magic once we arrived. I don't consider this a fault of the hotel though - it was 40 celsius outside and we checked in at an odd hour.

    Smooth check-in experience and shuttle bus was super convenient and right on time - despite us arriving shortly after midnight. Room was comfortable and as described. Smart use of the small space to provide sufficient storage and necessary appliances etc.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night

    The staff isn't as available as it should be. The shuttle is a bit chaotic and with very limited seats available, so people were stressed out about the shuttle. The hotel should provide a bigger option.

    Location and price

    Stayed in June 2023

  • Reviewed: August 20, 2023

    8.0
    Clean, unique hotel near Haneda Airport
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night

    A bit far from the tourist areas of Tokyo. The free shuttle bus only runs at certain times (morning and evening). There was some kind of machine in the room to clean or steam clothes, but since the directions were in Japanese I couldn't figure out how to use it.

    Close to Haneda airport and public transportation. Clean, fast check-in, hot water, free luggage lock area, free umbrellas to borrow. The robots at the desk were fun.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good location near the airport (free shuttle bus or only few minutes via metro). Easy and fast self check in.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Theater Triple Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed is comfortable. I like the projector TV. There are plenty charging points in the room. Very spacious bathroom and modern bidet. Feels like home. The reception is very cool with a T-Rex welcoming you when you arrived. I also like the self check in and luggage storage. It has comics for entertainment.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    8.0
    So so
    • Solo traveler
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    So noisy from other customers, I mean room sound protection need to improve more

    Clean and comfortable

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Great location for early flights
    • Travelers with friends
    • Theater Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the airport with airport shuttles. Clean. Staff are nice.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Truly enjoyed our stay here! Would definitely book again!
    • Leisure trip
    • Family with young children
    • Theater Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Very clean and great location! Truly enjoyed our stay here.

    Stayed in July 2023

  • Reviewed: August 3, 2023

    9.0
    Truly enjoyed our stay while we were in Tokyo.
    • Leisure trip
    • Family with young children
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Big stains on the rugs in our room.

    Location was great. Rooms were clean & comfortable. Staff was helpful & prompt whenever I had questions.

    Stayed in July 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Travel bus from the Airport was very easy to get and hotelLocation was great, was cool seeing the Automated check in desk will be back when I return

    Stayed in August 2023

  • Reviewed: August 2, 2023

    9.0
    A hidden treasure. Looking forward to returning
    • Leisure trip
    • Family with young children
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet was overly complicated & some of the options/features didn't work. I love indian food but the idea of having it served as breakfast in Japan was not appealing. Some of the Chinese guests were very loud during the night & could easily be heard up the corridor so I assume the rooms aren't soundproof. Could not get the tv to work with Chromecast.

    First impression on Google maps I thought it would be in a very busy noisy area close to the airport. However it's a short walk from the main road & train station. In an area I would describe as having a small quiet village feeling with laneways used for pedestrians & cyclists with small mum & dad businesses nearby. The staff spoke good English & quick to answer any questions & help when needed. The rooms & beds were comfortable.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Theater Triple Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was fit for purpose

    Stayed on last night as close to Hameda airport. Close to the subway station and a few stops from the airport. Simple cheap accommodation. Booked in by a robot receptionist and robot tyrannosaurus rex which my daughter loved. Don't expect luxury but a practical cheap clean stay before flying home

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Comfortable, good location for Haneda airport, close to everything you need.
    • Leisure trip
    • Family with young children
    • Theater Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There are staff on-site but need to call them to see them.

    Breakfast was fine. Plenty of it buffet style.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Dinosaur Reception!
    • Leisure trip
    • Family with young children
    • Double Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only 2 pillows provided. Rooms are small but it's standard in Japan. I recommend this hotel.

    Dinosaur and people robots at reception is so cool! Shuttle bus from/to the airport is very convenient and punctual. Clean facilities. Room has an ironing closet, and a tiny fridge.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    Very interesting lobby, clean & comfy room/bed, sadly no free breakfast, & speedy check-in/out process.
    • Leisure trip
    • Solo traveler
    • Twin Room - (LG Styler) - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No free breakfast & very late checkout time, especially given that it’s very close to the airport

    Clean, quiet, free airport shuttle

    Stayed in July 2023

Showing 451 - 475

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