Reviews of COCO Shinjuku HOTEL
169-0073 Tokyo-to, Shinjuku-ku, Hyakunincho 1-14-12, Japan
#619 of 1,459 hotels in Tokyo
Guests' ChoiceReview Score
Based on 28 hotel reviews
8.2Score breakdown
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Cleanliness
8.3
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Comfort
8.6
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Location
9.0
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Facilities
8.5
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Staff
8.8
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Value for money
8.0
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Free Wifi
10.0
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Showing 1 - 25
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Reviewed: February 11, 2025
Matthew
Australia10 Reviews9.0“Great spot. Cool place”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 2 nights
- • Submitted from a mobile device
We had issues with the heating for a while and it took time to be rectified making the initial part of the stay cold
Stayed in February 2025
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Reviewed: October 21, 2024
Kim
Hong Kong3 Reviews9.0“Great house”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 4 nights
Too close to the station. Can feel vibration in the early morning when trains near the station.
The house is very big and clean. Rooms are spacious. The location is very good and only 4 mins to metro station. Kitchen equipment with a lot of utensils. 2 toilets are important for the group.
Stayed in October 2024
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Reviewed: August 9, 2024
Alexia
United States2 Reviews9.0“We loved our stay in Tokyo and Coco Shinjuku Hotel felt like a home.”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 5 nights
- • Submitted from a mobile device
Subway train was very loud and shook the bed slightly.
Amazing location near subway and shopping and entertainment.
Stayed in August 2024
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Reviewed: July 31, 2024
Clinton
Australia3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
Clean and great for family of 5
Stayed in July 2024
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Reviewed: June 8, 2024
Chye
Singapore4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 5 nights
- • Submitted from a mobile device
The noise and vibration from the train tracks.
Riko-san is exceptionally helpful.
Stayed in June 2024
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Reviewed: November 13, 2023
Jaremus
Australia3 Reviews9.0“Great location, roomy, clean and tidy.”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 3 nights
- • Submitted from a mobile device
Train noise could be annoying but we were so tired we just crashed each night 😊
Location was fabulous. Clean and tidy and suited a family as there was 2 toilets as well. Riko to was wonderful and helpful… thank you.
Stayed in November 2023
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Reviewed: October 3, 2023
Harvinder
Singapore13 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing
Great location and spacious .
Stayed in September 2023
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Reviewed: October 2, 2023
Savvas
Australia9 Reviews1 helpful vote7.0“Not a bad place just to close to the railway lines”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 2 nights
- • Submitted from a mobile device
Train noise shook the house it was that close
Close to jr station and shops
Stayed in October 2023
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Reviewed: July 25, 2023
Pui
Macau1 review9.0“Great stay with local trains noise, but not a problem for us.”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted from a mobile device
Clothes washing machines without laundry (dry) is not convenience after we travel the whole day, it is tiring to hang clothes to balcony. No drying function is not up to western style accommodation. Kitchen facilities and equipment are very suitable for family but there is no surgar and salt. Host is pretty nice, we told her the bathtub problem and she was able to visit as soon as she can and very courtesy!
Stayed in July 2023
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Reviewed: April 9, 2023
Jack
Singapore23 Reviews5 helpful votes9.0“Good for family”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 4 nights
During our stay the alarm had a beeping sound. I pressed the blinking button to resolve the issue quickly, however, the person I spoke to said they will have it fixed after my stay. One of the room is facing the train track, so you will be awaken by it if you are a light sleeper. Lastly, the rooms are upstairs, you will have to carry your luggage up, otherwise, you will have to leave it at the lower floor and bring up the necessities when required.
We are within walking distance of a JR line, therefore if you bought a JR pass it will be useful. Walk a little further down and you will be spoilt for choices. Was walking around and found Korean food nearby as well.
Stayed in March 2023
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Reviewed: February 9, 2023
Doris
Hong Kong24 Reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 3 nights
- • Submitted from a mobile device
The beds are too small and not comfortable. Mattress is smaller than the bed frame.
walking distance to Shinjuku JR station. House facilities are adequate for family use.
Stayed in January 2023
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Reviewed: January 9, 2023
Tsz
Hong Kong2 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Three-Bedroom House
- • Stayed 6 nights
- • Submitted from a mobile device
Blankets seems not enough for sleeping.
Environment is very good, convenience to different locations.
Stayed in January 2023
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Reviewed: March 23, 2025
Joaquin
United States22 Reviews5 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 3 nights
- • Submitted from a mobile device
The immediate area around the property is a little dirty, but that’s not something the property can do anything about. We never felt unsafe. The trains are loud and shake the property when they go by. But after a while you don’t notice them. It did not hamper my ability to to sleep.
The location is really good! Everything clean and in working condition. Shower was excellent!!
Stayed in March 2025
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Reviewed: January 21, 2025
Heath
Australia8 Reviews3.0“Would not recommend”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted from a mobile device
The constant train noise every few minutes all night. We were all kept awake at night from the train noise. The train station is so close that the house shakes every time a train passes.
Location
Stayed in January 2025
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Reviewed: January 21, 2025
Ranran
Australia3 Reviews5.0“Sadly, there is no luggage storage service available for earlier arrivials. The owner will charge a big amount of 30000”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 2 nights
- • Submitted from a mobile device
The back of the property is right next to the railway, making the house a bit of shakes when the train passing.
The location is great, walking distance to shops, station and restaurants.
Stayed in January 2025
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Reviewed: December 3, 2024
Bos
Thailand1 review10Exceptional- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 3 nights
- • Submitted from a mobile device
Great host Good location perfect for big group
Stayed in December 2024
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Reviewed: August 15, 2024
Marina
Israel7 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted from a mobile device
Close to the train in the morning could be a bit noisy. But nothing serious.
Location and a lot of room.
Stayed in August 2024
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Reviewed: June 26, 2024
Eiko
United States1 review10“It was so comfortable that we really felt at home.”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted from a mobile device
Air quality, great location, cleanliness, spacious, layout, owners’ responsiveness
Stayed in June 2024
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Reviewed: January 10, 2024
Steley
Australia5 Reviews6.0“Pleasant stay despite train noise and vibration.”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted from a mobile device
Constant train noise and vibration was unexpected.
Convenient location. 2 subway stations very close. Helpful staff. Comfortable beds.
Stayed in January 2024
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Reviewed: November 21, 2023
Muhammad
Singapore21 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 4 nights
It's close to the train station hence you'll hear the train passing through in the morning.
It's close to Okubo stn and Shin-Okubo JR line. There's Macs, Lawson and supermarket nearby.
Stayed in November 2023
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Reviewed: July 3, 2023
Dave
United States2 Reviews1 helpful vote10“Riko helped us the whole way.”- • Leisure trip
- • Group
- • Three-Bedroom House
- • Stayed 2 nights
- • Submitted from a mobile device
The trash bins were kind of small, but it was usable during our stay and instructions were helpful for disposing certain types of trash.
Riko was very accommodating and communicative during our stay. They provided us with towels, bathroom items, and area guide.
Stayed in July 2023
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Reviewed: March 30, 2023
Kevin
United States3 Reviews10“We had a wonderful stay. The property is in a great location, it’s roomy and well appointed.”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted from a mobile device
A few small issues with smoke detector batteries running low.
Great location, layout and appointments.
Stayed in March 2023
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Reviewed: January 28, 2023
Parina
Australia24 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Travelers with friends
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted from a mobile device
Riko is a fantastic host and the house is in such a great location. Was a really good & clean place to stay in tokyo for our group of 9.
Stayed in January 2023
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Reviewed: March 30, 2025
Cecilia
Indonesia1 review7.0Good- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
Showing 1 - 25
