The pods themselves had no airflow at all, the advertised tv was also missing out of the pod. When the place was fully booked you could hear any and all noise in other pods, the lights were on 24/7. The storage area, whilst convenient if there was more than 3 people it became impossible to get ready.

Central position, had a sauna, secure luggage and pleasant staff.

Stayed in April 2024

There was only one lift for everyone in the hotel. Often had to wait a long time to get up and down. No cooking facilities or water available.

The capsule was a cool experience. Loved the sauna and cleanliness of the hostel.

Stayed in April 2024

You have to "check out" everyday even if you are staying multiple nights; when you check back in, you'll get the same numbered locker assigned to you. It's not a big deal, just a minor inconvenience.

The location was excellent, just a few minute walk from the Ebisu station. It's a capsule hotel, so as long as you have the realistic expectations, I thought it was comfortable. The showers and toilets were clean and well maintained, and they had a sauna although I didn't use it.

Stayed in April 2024

Only one elevator for all 9 floors and no stairs, but it wasn't really a big deal. The capsules can get quite hot also, in spite of the fan.

Overall an excellent stay. Clean, generally comfortable, etc. I would only recommend for a short stay though due to the way things are set up.

Stayed in March 2024

I hate that breakfast was at Starbucks We are boycotting this franchise for its involvement in illegal wars. Would have much rather have a local shop I didn’t use the voucher but gave it away to homeless lady

Just what you need Bed and Saune

Stayed in April 2024

Tight space. Not optimal if you have a lot of luggage or when other guests bring lots of luggage, it cramps the locker space up. Also, there were major bottlenecks to leave at checkout time; had to plan to leave extra early to avoid the people-traffic.

The sauna was amazing. The place was clean. The staff was friendly. The location was perfect, next to a major train station and lot's of local restaurants and experiences.

Stayed in March 2024

The madres and pillow were very hard

Great location, easy to fall a sleep even when many in the dorm

Stayed in March 2024

Supper friendly stuff! Very good location for tourism and business! Great sauna!

Stayed in March 2024

Have stayed in several capsule hotels in Japan and other accommodations and this was by far the least clean (particularly the bathrooms. They had layers of dust and grime)

Great location

Stayed in March 2024

No elevator from ground floor to reception. Inconvenient if carrying big bag or having pain back (even though I have small bags). In contrast, the property has no stair. Even I was on 4 floor, going to reception, I must use elevator. It's not environmental friendly.

Quiet capsule, sauna

Stayed in March 2024

Only thing is having to leave during cleaning hours. Happen from 10am-2pm

Cleanliness Quiet atmosphere Staff Comfortable bedding Lockers New bath kit and bedding set everyday

Stayed in March 2024

Nothing

Everything

Stayed in February 2024

Overall it is a great location next to train station and shibuya crossing is just away.

Overall it is a great location next to train station and shibuya crossing is just away.

Stayed in March 2024

This is a place for solo travelers. From 10 am to 2 pm, the hotel is being cleaned, and you cannot access your room and lockers.

The location was amazing - close enough to the fun parts of Tokyo, such as Shibuya and Shinjuku, but there was still some distance, so the area was quieter. The place also seemed less touristy so that you could see many locals. There was an abundance of trendy and hipster cafes, bars, and restaurants, as well as it being extremely close to the Ebisu train station.

Stayed in February 2024

Great location to the railway, great compact space for not costing a lot

Stayed in January 2024

Not the most convenient if you're staying more than 1 night as you need to checkout every day, apart from it it was a nice stay.

Very good location, very clean and comfortable. Good sauna and amenities provided.

Stayed in December 2023

I️ wish the privacy curtains in the beds hid the lights a bit more, or if there was a way that the lights would be off during certain hours of the night. Also wish there were extra blankets to rent or use.

Really enjoyed the free towels, slippers, pajamas, and toothbrush/toothpaste that were provided every time at check-in. The beds were comfier then expected and the lockers were the perfect size. The perfect distance to the closest train station!

Stayed in January 2024

Pods were loud, and old fashioned, blind door was crooked and let in light during the night. Very hot inside the dormitory Onsen showers had black mould growing on ceiling and on floors

Location, cool idea

Stayed in December 2023

There's no elevator up to the entrance, so if you have big luggage, you have to carry it up and down. You also have to check out before 10 and in every day.

Easy access to sauna and showers. Excellent staff! Great location near the station and other stores.

Stayed in January 2024

Bed, shower room, curtains are dirty.

Stayed in January 2024

A bit wait for elevator

Excellent and friendly staff. Convenient location. Really clean. Nice design. Didn’t feel odd to share public space

Stayed in January 2024

no sleeping in, must vacate from 10am-2pm mold

convenient location

Stayed in January 2024

Not very convenient for staying multiple nights. If staying multiple nights, you need to "check out" each time by 10:00 and can't return until 2:00 therefore defeating the purpose of having a multi-night stay. The only way to get to your pod is taking an elevator, as there is only one for the entire place and moves really slow.

Super convenient location as it's right outside of Ebisu Station. Staff seemed friendly. If staying for one night only it's not terrible.

Stayed in January 2024

Nothing

How understanding the staff was

Stayed in January 2024

The only small criticism, is the other guests, who do not all adhere to the silence at night time in the dorms.

Everything was great, very well organised, easy check-in. Very friendly and helpful staff. Pyjamas, towels, slippers, toothbrush and toothpaste are provided in a washbag; plus body wash, shampoo and conditioner in the excellent showers. There is plenty of space in the washroom/vanity area, with hairdryers and spare sockets at each basin. The capsules had a USB port, mains socket, a light, extractor fan and mirror. We stayed 2 nights and didn't realise that we couldn't access the rooms or lockers between 10am and 2pm between the 2 nights. So you must be organised and take with you everything you need for a day out. We were able to keep our luggage there safely during this time, and after checkout the next day.

Stayed in January 2024