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  5. Reviews of Tokyu Stay Takanawa Shinagawa Area

Reviews of Tokyu Stay Takanawa Shinagawa Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

108-0074 Tokyo-to, Minato-ku Takanawa 2-16-29, Japan

#227 of 1,459 hotels in Tokyo

Guests' Choice

Review Score

Based on 497 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.5

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 8 nights

    no view from room window (was obscured)

    easy accessible location, metro nearby, very good breakfast, reasonable size room, nice bathroom

    Stayed in December 2023

  • Reviewed: January 3, 2024

    10
    Definitely one of the places I recommend to stay
    • Leisure trip
    • Couple
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 1 night

    Location, Friendly and helpful staff.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is near to Asasuka line and KK line which is very convenient to Haneda Airport station. Just one train without any changing. There are 24 hour food cafes around the hotel which makes it easy for supper. I also like the washer/dryer in the room to facilitate easy washing.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Moderate Double Washer/dryer - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t find English Channel on TV

    Walking distance from train station (5min walk to sengakuji station and 1.1km away

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Our family enjoyed the stay in this hotel.
    • Leisure trip
    • Family with young children
    • Moderate Double Washer/dryer - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room is facing the road and thus a little bit noisy. There isn’t any english movie or news in English

    Very convenience . Close to sengakuji train station . 5 min Walk to reach hotel from sengakuji train station. 1.1km away from shinagawa Shinkansen station

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    value for money
    • Leisure trip
    • Family with young children
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 7 nights

    Location was near Sengakuji station which was convenient to take train to Haneda or Narita airport. The rooms were spacious by Tokyo standards and the washer cum dryer in the room was very handy. Breakfast was good with a mix of Japanese and western food.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    Great
    • Leisure trip
    • Group
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Lovely hotel and staff.

    Stayed in November 2023

  • Reviewed: December 29, 2023

    10
    Memorable experience
    • Leisure trip
    • Couple
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    None

    Excellent customer service. The washer and dryer in the room is very convenient

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    It's really a good place to stay in Tokyo
    • Leisure trip
    • Couple
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 5 nights

    Firstly, cleaning only for towel change and rubbish collection. I would appreciate if they can do some basic house keeping like floor cleaning regarding we stayed 5 nights. It's better we can have more choice for the breakfast.

    The room is clean and well equiped. Even a microwave and a washing machine is available. It is located just near the subway station so easy access for the tourist. The staff team is really nice and give all necessary support.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    It was a really pleasant and clean stay. The staff was really helpful. I would definitely return,
    • Leisure trip
    • Family with young children
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 2 nights

    Unfortunately there is no wardrobe. Their wardrobe is an open concept type. Hence if you have any clothes that you wish to hang, it would be in the open. There is daily housekeeping that would help clean out your trash and replace your towels but if you need a thorough cleaning of your room, you need to pay. Late checkout is not available for free but you may leave your luggage there for them to keep. If you want late checkout, you have to pay (if i remember correctly) - JPY 2000 per hour per person.

    The Room was really clean and big considering how generally hotels in Japan are small. We had 2 big luggages and only 1 can be opened at a time but there is still plenty of room to walk around despite one luggage being opened throughout our stay. We had a small seating area right beside our bed and a glass frosted window where my brother and I would usually eat together our Convenience store food at night. The toilet and shower is separated from each other. The bedroom was also separated from the toilet area by a sliding door so that was really good if you wish to have privacy from the bedroom and the toilet. Room came with a washing machine, detergent and an ironing board but for jeans that was stuck onto a wall (I believe it was meant to iron your pants). We had booked a Superior Twin Room which had 2 beds. Soap, Shampoo and Conditioner were provided in the hotel room. They had amenities provided on the reception lobby where Tea Bags, Coffee, Vanity Kit, Shower Sponge (you should definitely try using the sponge while you are there. It feels really awesome to use while washing your body), razor kit, toothbrush, etc.. Ice Machine is located outside. There are a few convenience stores nearby. The nearest is about maybe a 7 MIN walk while the rest are abit of a 15 MINS walk. Unfortunately there are no airport bus limousine that goes directly to the hotel from Narita Airport but you can take the train from Narita Airport directly to Sengakuji Station (preferably) or Takanawa Gateway Station. Hotel is like 3MINS walk from Sengakuji Station and around 7-10MINS walk from Takanawa Gateway Station (JR Line). Would recommend to take train directly to Sengakuji Station as it is difficult carrying big heavy luggage if you decide to go through Takanawa Gateway Station. The area is pretty quiet and it takes maybe about 30-45 MINS by JR Line to the popular station like Shibuya, Shinjuku, Harajuku Station. About 1 Hour by JR Line to Ikebukuro.

    Stayed in October 2023

  • Reviewed: December 27, 2023

    10
    Great value
    • Leisure trip
    • Couple
    • Moderate Double Washer/dryer - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the wall plugs next to the bed didn't seem to work, but we made do with others around the room.

    Washing machine and dining table in the bedroom were very useful. Friendly and helpful staff. Variety of toiletries available all the time. The bed was the comfiest out of all four hotels we stayed at.

    Stayed in November 2023

  • Reviewed: December 22, 2023

    10
    Great experience
    • Leisure trip
    • Family with young children
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent customer service

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Good convenient and reasonably priced accomodation.
    • Leisure trip
    • Solo traveler
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Nil

    Very near sengakuji station and walkable to takanawa gateway station, which brings you to most parts of Tokyo relatively quickly. It also has washing machine / dryer inside the room. Considering it’s Tokyo, the price and size of the hotel room is quite good.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The limited housekeeping

    The room comes with microwave and washing machine cum dryer (free detergent). Only about 50m walk to Sengakuji subway and 5 mins walk to JR Takanawa gateway station.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Clean and convenient, good value for money
    • Leisure trip
    • Couple
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Daily cleaning service is charged (optional)

    Very clean, located near the metro. Room is small but average size for Tokyo. They accepted to store our suitcases for 3 days while we went away for a ski trip - really appreciated.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    Comfortable stay.
    • Leisure trip
    • Group
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Quiet location. Close to 2 train stations. Very handy if departing from Haneda airport. Breakfast was very nice.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    10
    Great stay
    • Leisure trip
    • Travelers with friends
    • Residential Double Room Washer/dryer - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room a bit congested. Would be perfect if its a bit larger.

    The location is great. Room itself although a bit small but almost complete with everything you need.

    Stayed in November 2023

  • Reviewed: November 29, 2023

    10
    Highly recommended.
    • Leisure trip
    • Couple
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 3 nights

    Very good location -a few steps to the Sengakuli Station., Takanawa Gateway station, direct connection to Haneda airport. Washing machine/drier and microwave in the room. The staff is incredibly kind and helpful.

    Stayed in November 2023

  • Reviewed: November 29, 2023

    8.0
    Great location if you’re in transit to Haneda.
    • Leisure trip
    • Family with young children
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not the hotel’s fault but the local area is a massive construction site with the redevelopment of Takanawa Gateway. Our room was quiet though.

    Very convenient for getting to Haneda for an early morning flight. Right next to the Keikyu train station

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Cleanliness was a bit lacking. Hotel is located next to a busy street and a large construction site. Both of these do not cause major inconveniences except for the early mornings - can be a bit noisy.

    Convenient location - subway and JR stations very close. A few places to eat in the area, sufficient choice of convenience stores and supermarket in the 5-10 min radius. Friendly and helpful staff.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room smelled of smoke but on commenting they moved me

    Close to station and easy from airport

    Stayed in November 2023

  • Reviewed: November 24, 2023

    9.0
    Great location, big comfortable room
    • Leisure trip
    • Family with young children
    • Superior Twin Room Washer/dryer - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Close to trains, convenience store and still a quiet neighborhood (but with some small restaurants). Lovely to walk to the Shrine only 5 mins away. Room was spacious by Tokyo standards

    Stayed in November 2023

  • Reviewed: November 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The service of the staff was excellent

    Stayed in November 2023

  • Reviewed: November 21, 2023

    9.0
    Had a great stay overall. No complaints honestly.
    • Leisure trip
    • Solo traveler
    • Comfort Double Washer/dryer - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    They don’t fix your bed, but it is stated in the message sent prior to staying.

    Close to train subways and the amenities are clean.

    Stayed in November 2023

Showing 151 - 175

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