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  5. Reviews of HOTEL HILLARYS Akasaka

Reviews of HOTEL HILLARYS Akasaka This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

107-0052 Tokyo-to, 3-12-5 Akasaka, Minato-ku, Japan

#610 of 1,457 hotels in Tokyo

Guests' Choice

Review Score

Based on 1344 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: March 13, 2024

    9.0
    Beautiful hotel, location is very convenient!
    • Leisure trip
    • Couple
    • Room Selected at Check-In - Eco Plan(No Daily Cleaning)
    • Stayed 5 nights
    • Submitted from a mobile device

    Amazing staff !

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish there was more luggage space in the room.

    The design is sleek, japanese style. Strategic location near the train station and lots of amazing restaurants & bar around! The breakfast was AMAZINGGG fresh japanese food!!!

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 4 nights
    • Submitted from a mobile device

    None.

    Great location with nearby station. Hotel was on a street near lots of cafe, restaurants, and convenient stores. Staff was very helpful and nice.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room - Non-Smoking - Eco Plan(No Daily Cleaning)
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room smelled like smoke.

    The bed was quite comfortable! The room is a decent size, and the bathhouse was small. It is located in a nice business district, so the sidewalk is quite smooth

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Good size room to open your suitcase!
    • Leisure trip
    • Solo traveler
    • Room Selected at Check-In - Eco Plan(No Daily Cleaning)
    • Stayed 3 nights
    • Submitted from a mobile device

    A little pricey for a similar experience to upscale capsule hotels. Walls are paper thin so you can hear everything your neighbours say/do (and they can hear you too!). No window to see outside- you can slightly open it a tiny bit for fresh air but no view at all.

    Room is so aesthetic and cute- love all the dimmer lights which creates a beautiful ambiance, also larger than most hotel rooms in Tokyo which I really appreciate because you can open your large suitcase in the room (which you can't do in a lot of others). I chose the option to be assigned a room on arrival and was given what appeared to be a small double bed/large single bed option, also super comfortable & not too firm as also is a trend in Japan. They give you PJs, fresh towels everyday, there is an onsen & restaurant on the 9th floor (onsen open 6am- 1pm & 3pm- 1am; restaurant open 5pm til midnight). Apparently there is also a convenience store in the basement but didn't have time to check it out. Self service coin operated laundry available, high speed internet is free, with a good size workspace in your room. Love this one

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Small but nice accommodations in a wonderful part of the city!
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The room and attached bathroom were quite small. But we made it work

    The staff was welcoming, informative and kind! The onsen was small but otherwise nice. The coffee and water in the lobby was delightful.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Room Selected at Check-In - Eco Plan(No Daily Cleaning)
    • Stayed 4 nights
    • Submitted from a mobile device

    I particulayblike the spa and sauna

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Great value for location
    • Leisure trip
    • Group
    • Room Selected at Check-In - Eco Plan(No Daily Cleaning)
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was a lot smaller than expected. We couldn’t open both of our suitcases at once.

    The location was near by so many restaurants and bars. Also a short walk away to the train station that will take you to many places in Tokyo.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    It was good price to stay in the area.
    • Leisure trip
    • Solo traveler
    • Room Selected at Check-In - Eco Plan(No Daily Cleaning)
    • Stayed 1 night
    • Submitted from a mobile device

    Reception and other facilities doesn’t match with the room.

    The room was new.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    8.0
    Very nice i would like to book again but its preferable to have closet or somewhere where we can put our stuff thanks
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There is no closet in the room

    The spa hhh and the staff

    Stayed in February 2024

  • Reviewed: January 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was too small. Can’t even open my luggage.

    Location is good. The room was clean.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Great location, a bit small but friendly staff and great restaurants near by.
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking - Eco Plan(No Daily Cleaning)
    • Stayed 3 nights
    • Submitted from a mobile device

    A little small but standard for tokyo

    Great location, awesome to walk around at night. Great restaurants around and train station near by. Asked staff to watch bags after check out and were happy to oblige.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The room was very tight and didn’t have a window.

    Location was excellent, great neighbourhood and close to train stations. Good food options within walking distance.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    9.0
    Great place to stay if in Tokyo, strongly recommend!
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 6 nights

    Not really something that I could change unless I'm upgrading but the room space? Even though we got a deluxe room it was still a bit cramp with large luggages for two people.

    Very clean as you would expect in Japan, close proximity (5 to 10 minutes walk) to multiple train stations and plenty of restaurants and convenience stores around the hotel. I didn't realise that there was a public hot bath on the top floor which was a pleasant surprise! Our room was also cleaned everyday and had plenty of amenities.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Money for value, gentle and very helpful staff.
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    N/A

    It is comfortable, central, easy access to the train stations. There is a hot spa separate for men and women, hot spa like the Roman baths.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    Stay was pleasant although the price was rather expensive.
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 7 nights
    • Submitted from a mobile device

    No free bottles of water, toothbrush provided was a wee bit too hard (would have preferred a softer version) and having to zip and stand up bags to create walking space.

    Location, comfortable bed, availability of washing machine, free ice cube machine, daily cleaning service and helpful staff service when needed.

    Stayed in December 2023

  • Reviewed: January 10, 2024

    8.0
    Exceed expectation
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really with this price. It's really value for money. The bathroom may be a bit smaller than standard hotel rooms in Japan but I would rather they offer a bigger bed than a bigger bathroom.

    Although the room size is small (like many other hotel rooms in Japan), the place is new and clean, and has everthing you need. I like the fact that they offer two double beds which in my opinion is important. The location is convenient with lots of restaurants nearby. And is located in between three subway stations. Shiibuya or ginza is just few stations away.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower head was broken when arriving. We didn't bother to notify the hotel since we just went out. It was fixed when we were back though.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    9.0
    Good location in the Minato area of Tokyo
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 4 nights

    Nothing really. Maybe just a small comment that the en suite bathroom is a lot smaller than in average Japanese hotels. The sink is also outside of the bathroom and they put a portable heater in the bedroom which was unnecessary and just took up space in the already compact room.

    The location was really good, close to two metro stations and with lots of dining options in the area. We also liked that they had a public bath on the top floor for guests. This was a good bonus especially after a day of walking around Tokyo in winter. We also appreciated that our room was cleaned daily!

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Love it but it would be better if it could be bigger.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The room is quite small.

    The location is great. And the staff is very nice.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Would stay here again!
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 5 nights

    Great location, 5-7min walk in each direction for a subway station. Great restaurants, open until late. Hotel was tidy, clean and staff were polite and went the extra mile with my kids

    Stayed in November 2023

  • Reviewed: January 2, 2024

    8.0
    Great staff and location
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 4 nights
    • Submitted from a mobile device

    Small room with no view of outside

    Good location, friendly staff and clean facilities.

    Stayed in January 2024

  • Reviewed: December 26, 2023

    8.0
    Great stay in Akasaka - excellent location for a Tokyo base!
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited access to natural light in rooms (windows are obscured with translucent film) but we were there mainly for sleeping so this didn’t bother me.

    Rooms were very compact but functional and very clean, with comfortable beds. Location was fantastic. Easy access to trains and surrounded by restaurants, coffee shops and bars. Good coffee directly across the road. Complimentary drinks /snacks at the rooftop lounge was a nice surprise! Staff were very helpful and we used the luggage storage on our last day.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    Onsen was nice and clean

    Stayed in December 2023

  • Reviewed: December 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Small room. Need hand towel to dry hands next to sink. Not a long of space to store clothes

    Spa, good location

    Stayed in November 2023

Showing 151 - 175

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