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  5. Reviews of Four Points Flex by Sheraton Kyoto Oike

Reviews of Four Points Flex by Sheraton Kyoto Oike This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

604-0824 Kyoto, Kyoto, 661 Ogiyacho, Oshikoji-sagaru, Sakaimachi-dori, Nakagyo-ku, Japan

#376 of 698 hotels in Kyoto

Guests' Choice

Review Score

Based on 325 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.4

  • Free Wifi

    7.5

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Showing 76 - 100

  • Reviewed: February 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing comes to mind

    Great location. Matsuya was the icing on the cake too

    Stayed in February 2023

  • Reviewed: February 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I wouldn't say dont like but it can be imporved. I asked the Japanese front desk about helping us booking for a restaurant as we dont speak Japanese. He showed a really promising attitude but then said 'we cant'. It is quite disappointing but understand Japanese people are polite but this was a bit over....

    The hotel was very conveniently located, with 10 mins walk to the palace and 15 mins walk to the kainan sanjo station. It offers free breakfast from Matsuya. Although not fansc, the food was delicious and was very fulfilling in the morning. The hotel offers all sorts of amentities including bath salt. Good sized room and toilet.

    Stayed in January 2023

  • Reviewed: January 24, 2023

    9.0
    very good stay!
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing.

    very nice garden at the entrance left and right room is very clean, nice design and got air purifier and humidifier machine. got washing machine that combine both wash and dry together.

    Stayed in January 2023

  • Reviewed: December 25, 2022

    9.0
    Great 👍
    • Leisure trip
    • Travelers with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly and responsive staffs Room is clean

    Stayed in December 2022

  • Reviewed: December 18, 2022

    9.0
    Incredible value for a good hotel
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 5 nights

    Location is central, but the immediate area is kind of meh, other than the Manga Museum Bathtub was slightly smaller than other hotels As is typical in my experience with Japanese hotels, the bed is very firm and the pillow very flat

    I've paid twice as much for similar rooms in other places, so the value alone was worth it Location is good broadly, as it is in a central area which lets you access East and West Kyoto, as well as the nearby Manga Museum Mini Fridge is very cold, and they give you a free water bottle daily Ground floor has ice, vending machines, laundry, and a neighboring Matsuya Checkout time is noon, which is an hour later than most, and could be helpful for meeting another hotels check in time

    Stayed in December 2022

  • Reviewed: December 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Chic hotel in central Kyoto close to underground and Nijo Castle. Friendly and very good staff. Good value for Kyoto.

    Stayed in December 2022

  • Reviewed: December 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    none

    staff, cleanliness

    Stayed in December 2022

  • Reviewed: November 28, 2022

    9.0
    Great hotel and service
    • Business trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I could still walk to touristic attractions such as Nishiki market, pontocho and gion in 15-30mins however It was a bit far away from main attractions. If you don't mind walking a bit more this place is a great location and value for the money.

    In general I like this hotel, It was a great value for the money when I stayed there right after travel restrictions lifted. Room was spacious for one person and facilities in my room were great (everyday cleaning & staff were bringing bottled water to your room, nice bathroom with bathtubs, comfortable bed, a large table for working, ironing machine etc). From the hotel, I could reach Karasuma Oike metro station by walking in 5-10 mins, which is great. They have restaurant inside if you wanted to have some meals. Lastly, staff was very respectful and kind towards me. Thank you. 🙏👍

    Stayed in October 2022

  • Reviewed: October 20, 2022

    9.0
    very good location and good value
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    very good location

    Stayed in October 2022

  • Reviewed: October 6, 2022

    8.0
    Japanese standard room with a sofa, compact room but was enough for the stay
    • Business trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 6 nights

    The room that I stayed showed sofa, however, the space was like that of standard Japanese rooms - a small sofa and a table just enough to rest your laptop. But it serves the purpose. I thought it was a bigger room.

    The breakfast coupons were handed, and there were 4 menus. The breakfast was okay, not the buffet like or where you can choose the varieties. It is fixed 4 items, with Japanese breakfast or toast and fried sausages. One night it was raining, and I asked for the umbrella and the staff handed me an umbrella. The other day, they had umbrellas on sale near the counter. It was a few minutes walk from the subway station. I need an iron and the staff provided me one in time.

    Stayed in September 2022

  • Reviewed: August 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The location can be better, but it is close to metro stations

    Good staff Competitive quality-price Cozy and confortable room

    Stayed in August 2022

  • Reviewed: July 13, 2022

    9.0
    It was great and will definitely stay again.
    • Business trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 5 nights

    The hotel is located very near to the metro station. Easy access to Kyoto station and the shopping area nearby. There is a matsuya at the hotel for a quick meal. The amenity corner at the lobby is very convenient.

    Stayed in June 2022

  • Reviewed: April 23, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was not cleaned on the designated day. So the whole stay our rooms were not cleaned.

    Location, staff

    Stayed in April 2025

  • Reviewed: April 12, 2025

    6.0
    Great location and easy access to restaurants and key attractions
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, close to attractions, dining and nightlife

    Stayed in April 2025

  • Reviewed: March 25, 2025

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Restaurant, breakfast variety specially for overseas clients

    Cleanliness and upkeep is excellent. Location is great with ease of access to subway, bus stops,restaurants, market place, Shops

    Stayed in March 2025

  • Reviewed: February 27, 2025

    10
    Best stay and I extended
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect place

    Everything modern clean and great service

    Stayed in February 2025

  • Reviewed: June 16, 2024

    10
    Great!
    • Business trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 2 nights

    I'm very impressed with the Ladies Only floor. I'm very comfortable when staying there

    Stayed in June 2024

  • Reviewed: May 29, 2024

    10
    Great hotel and staff
    • Leisure trip
    • Travelers with friends
    • Single Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    Staff were very helpful and supportive

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room for Female - Non-Smoking
    • Stayed 2 nights

    I stayed in woman floor. It was so comfortable. There has ladies lounge really useful. Traveling alone, this hotel makes me feel saft and comfort

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Convenient accomodation for visiting Kyoto and the region, spacious for japanese standards.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 7 nights

    There is nothing to reproach, really. If I really have to find a point that could be improved, the communal spaces are quite limited: there are a few seats in the lobby at the ground floor, but little else. The microwave oven is also located at the ground level, so if you decide to dine in your room, you have to walk around the lobby with your food. Still, these are small details, I would not count them as problems.

    I spent there 7 nights. The hotel location is very convenient, a short walk from Karasuma Oike metro station, which gives access to both metro lines. Close to various kombini, it has an in-house Matsuya outlet, in case you want to eat something. Service is very friendly, and I could communicate effectively even with my limited Japanese. The room was immaculate, and correctly sized -- this is Japan, after all, and rooms are small in general; that being said, this one was very reasonable and quite comfortable. I enjoyed every day of my stay. Personally, I think it is very good value for money.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    10
    You can personally feel that the hotel has put many detailed thoughts in designing the hotel rooms
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t check the window? When I went in it was already so dark. I forgot to set an alarm, so I overslept( 1000%my fault). I didn’t complain at all.

    Their room size is roughly as small as other hotels, but their room is just so well-designed in a way that the space is utilized much more efficiently. The shape of the desk is unconventional so that we have more desk space. The couch even has a little table for your drinks. The bed is so comfortable that I overslept lol and missed half day of my trip lol. I love the bathroom too. Anyway, this hotel is perfect for solo travellers. The only overall downside for me is perhaps the location(8/10 still) But the closest subway station is also a major subway station, which empowers a lot more possibilities. Check out time i believe was 12 noon, which was nice.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    10
    Amazing hotel, especially for Lady solo traveller
    • Leisure trip
    • Travelers with friends
    • Single Room for Female - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Amazing, new hotel, good location, close to subway. I definicje love Ladies Floor. Good breakfast, very friendly and helpful staff. Close to many restaurants and shops, walking distance to Gyon, Nijo Castle. Definitely my favourite in Kyoto

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Good location, nice room
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is really really small. Staff didn’t provide extra services like helping me make a reservation at restaurant.

    Good location, a short walk to the subway. The bathroom is modern. Facilities are nice and clean. There’s on-site washer and dryer which worked great. Staff is friendly enough. There’s a cafeteria adjacent to the hotel which is very convenient when restaurants turned me down (table for 1 at 6pm) because I didn’t have reservation.

    Stayed in April 2024

  • Reviewed: January 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 13 nights

    Only one pillow. The bed was quite low, and the duvet wasn't thick enough, considering it was winter.

    The location was quite good. Around 15 minutes to get to downtown Kyoto. Daily housekeeping was nice. Good amenities.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    10
    Love it!
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 5 nights

    Just couple of minutes walk to subway stations, and walking distance to Teramachi Shopping Street, easy access to food as there is just a Cafe style of resturant at the entrance of the hotel where we had breakfast and dinner.

    Stayed in January 2024

Showing 76 - 100

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