Reviews of GLOU Higashi Shinjuku This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
169-0072 Tokyo-to, Shinjuku-ku, Okubo 1-1-38, Japan
#548 of 1,448 hotels in Tokyo
Guests' ChoiceReview Score
Based on 628 hotel reviews
8.3Score breakdown
-
Cleanliness
8.7
-
Comfort
8.5
-
Location
8.9
-
Facilities
8.3
-
Staff
9.5
-
Value for money
8.5
-
Free Wifi
8.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 4, 2025
Bhavanishankar
United States2 Reviews7.0“Clean but small rooms, value for”- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Really small room and the bed takes up most of it. OK for a couple of nights and if you are out all day. No laundry or restaurant, but a bunch of food options and convenience stores nearby. Good value for money.
5 min walk to Higashi Shinjuku subway station and 20 min walk to Shinjuku station. Clean and in a quiet and safe neighborhood.
Stayed in March 2025
-
Reviewed: April 2, 2025
Jessica
United Kingdom4 Reviews1 helpful vote9.0“Very friendly staff”- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The location was great and the staff were very friendly at check in and every day in passing. Offered umbrellas which was definitely needed as we hadn’t planned for the weather. Thank you for making our first time in Japan great!
Stayed in April 2025
-
Reviewed: March 28, 2025
Chun
Malaysia7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
No drinking water supply. You will have to get it from the Vending Machines
Near to Train station
Stayed in March 2025
-
Reviewed: March 20, 2025
Sandy
Australia30 Reviews1 helpful vote7.0“Very enjoyable stay in an interesting part of Tokyo, with lots of great places to eat,”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
The room was very small for two people, especially as my husband is quite tall.
Very helpful staff who were pleased to assist in any way.
Stayed in March 2025
-
Reviewed: March 17, 2025
Antonio
Canada9 Reviews9.0“We had a great stay at Glou. We hope to come back next year.”- • Leisure trip
- • Couple
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
From our room, you can hear the steps of the upstairs guests. The hotel is not the issue. Some people just don't have the conscious effort not to make any loud noises.
The staffs were really helpful and very accomodating.
Stayed in March 2025
-
Reviewed: March 4, 2025
Ben
Japan1 review9.0“Cheap, comfortable, clean and convenient.”- • Leisure trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The shower handles in my room were difficult to work
Cheap, clean and very close to Shinjuku. Also right next to Higashi Shinjuku station.
Stayed in March 2025
-
Reviewed: March 2, 2025
Nur
Malaysia4 Reviews7.0“It’s okay. Clean and comfortable but the room size is really small.”- • Leisure trip
- • Travelers with friends
- • Economy Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room is quite small. It is expected as it was mentioned before in the post.
The staff is friendly and really helpful. They really guide us properly when we check-in. They also provided room services everyday.
Stayed in February 2025
-
Reviewed: February 20, 2025
Luis
United States2 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Location no breakfast small room only bed included.
Clean room.
Stayed in February 2025
-
Reviewed: February 16, 2025
Kate
Australia2 Reviews9.0“Overall great stay for 6 nights and helpful hosts.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
The beds could have been more comfortable and also two pillows would have been a treat.
Perfect locations right next to the higashi shinjuku line. Easy to get everywhere in Tokyo. Also the use of the washing machine and dryer was an added bonus. Staff change towels daily and empty the bin which was helpful as we did a lot of shopping.
Stayed in February 2025
-
Reviewed: February 3, 2025
Thea
Australia6 Reviews9.0“Fantastic stay, very friendly and accommodating staff.”- • Leisure trip
- • Couple
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms were a little cramped but that’s to be expected for the price and location. They come with a table and two chairs but a small couch and coffee table would have probably made the room feel more homely and comfortable.
The location was quiet and right next to the subway line so super convenient. The receptionist was really nice, friendly, accommodating and helped us out with calling one of the restaurants we pre booked to change our reservation.
Stayed in February 2025
-
Reviewed: January 26, 2025
Daniel
Canada6 Reviews8.0“Good value for money, don't expect a large room and ammenities.”- • Leisure trip
- • Solo traveler
- • Economy Double Room - Non-Smoking
- • Stayed 2 nights
No bidet.
Very clean, staff was friendly and helpful.
Stayed in January 2025
-
Reviewed: January 24, 2025
Aileen
Netherlands19 Reviews3 helpful votes9.0“Definitely recommended.”- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 4 nights
Room was small. We knew it when we booked it, of course, but I didn't expect it to be that tight. Despite that however, it had everything we needed-- fridge, slippers, even a water heater. Toilet was also small but facilities were good, so as long as you accept how small it is, then there weren't any problems anymore.
Location was really good. Walking distance from metro stations and very close to convenience stores, restaurants and supermarkets. It was easy to find as well. The room had all the amenities (including very good toiletries!) and was cleaned regularly. Staff were very nice and helpful.
Stayed in January 2025
-
Reviewed: January 20, 2025
Özge
Turkey10 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Beds are a bit uncomfortable but it was okay
Very nice hotel, they cleaned the room everyday. Renewed the amenities as well.
Stayed in December 2024
-
Reviewed: January 13, 2025
Frank
United States10 Reviews4 helpful votes8.0“Good value for the price.”- • Leisure trip
- • Solo traveler
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The room is unique with the bed set up bunk bed style. Not bad or good just very atypical for a hotel room.
Near Shinjuku proper and the neighboring Koreatown yet far enough away to be in a quiet area.
Stayed in January 2025
-
Reviewed: January 2, 2025
Louise
Hong Kong26 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Not child friendly. Tiny rooms. Tiny space. Very claustrophobic and so noisy.
A walk away from Shinjuku and lots of restaurants in the area. Value for money.
Stayed in December 2024
-
Reviewed: December 26, 2024
Austen
United States1 review8.0“Great location and stay”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The room itself seemed a little rundown compared to a hotel
Absolutely awesome location and staff. Room was spacious.
Stayed in December 2024
-
Reviewed: December 26, 2024
Ziwei
Singapore17 Reviews4 helpful votes9.0“Affordable clean stay”- • Leisure trip
- • Family with young children
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Skip the disposable slippers
Higashi Shinjuku station is around the corner. Walking distance to main areas, decent room space for 2 adults. Clean towels & sheets. Lift to rooms.
Stayed in December 2024
-
Reviewed: December 25, 2024
Celeste
United States16 Reviews2 helpful votes8.0“Great stay!”- • Leisure trip
- • Couple
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 3 nights
- Ceiling on the top level was low, hit my head many times - Shower curtain was short, didn't cover the full length of the bathtub so water splashed out of the shower at times. - No bidet
- Great experience with the staff, they were very helpful and they let us store our luggage at the hotel 1 day before check in. - Perfect location in a quiet neighborhood while still being close to lots of attractions & subway station - Comfortable bed - Luggage lift was nice
Stayed in December 2024
-
Reviewed: December 25, 2024
Victor
Taiwan35 Reviews15 helpful votes7.0“A convenient hotel for 1 or 2 nights (or to experience a tiny Tokyo apartment)”- • Leisure trip
- • Couple
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 1 night
There are only big ceiling lights, which are not convenient to read in bed or eat breakfast while another person is sleeping.
The convenient location, the English-speaking friendly staff.
Stayed in December 2024
-
Reviewed: December 24, 2024
Victoria
Canada9 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 2 nights
The bed was horrible and had no support. The room above was very noisy - you can hear foot steps and the bathroom right above you.
Staff was very friendly and helpful. The room size was decent for Tokyo. We opted for the bed to be above us to ensure we had space for our 3 big suitcases on the main floor.
Stayed in December 2024
-
Reviewed: December 22, 2024
Chan
Malaysia1 review9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Everything is inside this compact room! Super grateful for them willing to extend their hours to wait for me to reach at 1am. I will come back again
Stayed in December 2024
-
Reviewed: December 19, 2024
Wong
Malaysia4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Economy Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Bed was a bit too soft to my liking and bathtub was tiny, have to shower sideways. Wish it's just slightly wider.
staff was very helpful, place is very close to the Higashi-Shinjuku station less than 3 mins walk, and quiet neighbourhood. Near korea town, within walking distance to Shinjuku main areas.
Stayed in December 2024
-
Reviewed: December 16, 2024
Francesco
Italy20 Reviews2 helpful votes7.0“Smart solution to visit Tokyo a few days”- • Leisure trip
- • Couple
- • Small Double Room (Loft Bed Layout) - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Really tiny room and the stairs to reach the bed was steep and not so comfortable.
Location and great staff
Stayed in December 2024
-
Reviewed: December 12, 2024
Artur
United Kingdom5 Reviews8.0“Small room on a pricier side”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
We got a top floor room and my side of the bed had a slanted ceiling which made it hard to manoeuvre around.
Clean, easy to get to from the station. Quiet neighbourhood. There are two vending machines just outside the building so great in a pinch!
Stayed in November 2024
