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  5. Reviews of Grids Tokyo Ueno Hotel&Hostel

Reviews of Grids Tokyo Ueno Hotel&Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

110-0005 Tokyo-to, Taito-ku Ueno 7-10-4, Japan

#596 of 1,461 hotels in Tokyo

Guests' Choice

Review Score

Based on 1203 hostel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    8.4

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Showing 451 - 475

  • Reviewed: November 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very small room, which I know is expected but in our 2 week trip we stayed in 5 different hotels this was by far the smallest! No where to put your luggage or even stand. There is 1 small lift which you had to wait 10 minutes when it was busy.

    Close to the station and restaurants. Was very clean and had good amenities. Staff friendly and speak English well.

    Stayed in November 2024

  • Reviewed: November 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 5 nights

    Laundry was terrible, used the washing machine which cost several dollars and I don't think it actually cleaned any of my clothes.

    Great location, very short walk to Ueno station. Great family mart within a short walk and lovely seating area on bottom floor that you can use to eat etc.

    Stayed in October 2024

  • Reviewed: November 27, 2024

    10
    Loved it and would absolutely stay again!
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    Convenience and efficiency.

    Stayed in November 2024

  • Reviewed: November 25, 2024

    5.0
    it was uneventful which is great
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nil

    The staff was very friendly

    Stayed in October 2024

  • Reviewed: November 21, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Extremely good value. I stayed here for 8 nights and didn't have any issues at all. Location is great, facilities are great, nothing to fault.

    Stayed in November 2024

  • Reviewed: November 20, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Stayed in November 2024

  • Reviewed: November 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Perfect location next to Ueno station. Has what you need for the night and rest. For couple traveling light, the room was just what we needed - place to rest when exploring Tokyo. Calm atmosphere, nice staff and laundry room available.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    10
    Clean
    • Leisure trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    You have to pay for everything. It’s fine cause it’s like 100 💴 yen for towels but it would be nice to know in advance like when you make the reservation

    Near the satiation and very clean!

    Stayed in November 2024

  • Reviewed: November 14, 2024

    6.0
    Challenging hostel in nice area of Tokyo
    • Leisure trip
    • Couple
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Rooms are too warm and there is no control in the room to adjust. Sleeping was therefore exceptionally difficult. We also had very noisy neighbours as there is no way to enforce quiet hours - people returning at 2AM and spending multiple hours getting ready for bed. Hostels on this scale (20 dorm rooms over 8 floors) are not fun!

    Functional hostel in a great part of Tokyo - Ueno Park is just a short walk away. Loved being around the hostel but not in it!

    Stayed in October 2024

  • Reviewed: November 14, 2024

    10
    great hotel near Ueno station
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    the lack of space for my bag in the room. lack of reading light

    small rooms with everything you need (the only con is the lack of place for your bag) great location (it's just a few minutes from Ueno station - which is a great travel hub) but on the same time it is a bit to the side so it's quiet small but filling breakfast (just as mention - they are usually not included in the price) coin washing and drying machine on 7th floor as well as drink vending machine. whole floor dedicated to women. wifi working good

    Stayed in November 2024

  • Reviewed: November 10, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice location,helpful staff, comfortable shared area

    Stayed in November 2024

  • Reviewed: November 9, 2024

    10
    It was clear and comfortable
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    There are shower supply in the restroom

    Stayed in November 2024

  • Reviewed: November 6, 2024

    10
    Hostel with ample space
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Just lacking a cooking stove. Had to hold back cook ramen ahaha

    Well located just outside ueno station, with Ameyoko, Asakusa and Keisei liner Ueno at walkable distance. Comes with facilities like kitchen at common area and laundry. They assigned me a corner bed(maybe because I'm staying for a week) which made me grateful as I don't have to disturb others.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room very small we can't move or walk and Noone came to clean my room.

    Near station

    Stayed in November 2024

  • Reviewed: October 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were very hard, gave me back pains

    Ok for groups of friends but rooms are very small, not a lot of space for cases. The beds have pull-across curtains and individual lights, which is handy. Communal areas are very clean.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    10
    Wonderful place to stay. Will come back !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are narrow stairs that could be challenging to walk up and down. Also there are constructions on the street that could be noisy in the mornings.

    Very clean, modern design, and spacious. And the location is great.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    6.0
    Decent if you need somewhere on the cheaper end to stay.
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The cleanliness is determined by the people staying there so the shared facilities can be a bit messy at times.

    Really convenient location, only steps to Ueno station. Decent value for money.

    Stayed in October 2024

  • Reviewed: October 25, 2024

    4.0
    Hard bed and flat pillow. Unless you're used to sleeping on the floor, avoid staying here.
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was too hard as if there wasn't a mattress. The pillow was also too flat. Felt like I was lying directly on a tatami. Couldn't sleep at all for the whole night. Won't be staying again. The 6-female room didn't have a small common area as shown in the photo. It was very difficult to open up a suitcase of 24 inch in the room without blocking the way in and out of the room.

    location and common area.

    Stayed in October 2024

  • Reviewed: October 16, 2024

    10
    Great price.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was tiny but we knew that when we booked it and it didn't bother us because we were out exploring all day.

    Price, location and comfortable beds

    Stayed in October 2024

  • Reviewed: October 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Don’t have kitchenware

    Facilities and services The receptionist good service

    Stayed in October 2024

  • Reviewed: October 4, 2024

    10
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It's even more troublesome if your roommate snores.

    transportation

    Stayed in October 2024

  • Reviewed: September 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Good location 😃 friendly staff

    Stayed in September 2024

  • Reviewed: September 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    About 10-15mins walk from subway but easy to find. Pod size bed and room, the only public space is a mini desk at the corner. Four sinks for one floor.

    Friendly and helpful staff, the hostel even lend umbrellas for free on rainy days.

    Stayed in September 2024

  • Reviewed: September 24, 2024

    10
    Will return for sure
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Perfect location and helpful stuff

    Stayed in August 2024

  • Reviewed: September 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were super uncomfortable and very very firm. It almost felt like sleeping on the floor. Also not the properties fault really but the bathroom got super dirty (people left a mess) and the cleaning staff came pretty late in the morning to take care of it. I was startled by the dirty bathroom (overflowing bins, lots of hair everywhere , toilet not flushed - come on people!)

    Good location close to Ueno Park /Ginza line. Separate female only floor. Spacious and a lot of privacy. Very quiet.

    Stayed in September 2024

Showing 451 - 475

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