605-0991 Kyoto, Kyoto, 京都府京都市上堀詰町266, Japan
#181 of 691 hotels in Kyoto
Guests' ChoiceBased on 174 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.4
Value for money
9.1
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 20, 2024
Owen
JapanWe were only given one key, which caused problems when we wanted to split up to do different things. The fold out bed was very uncomfortable, I'm not sure if I was using it wrongly but there were no instructions.
The location was great, close to the Keihan line and main Kyoto station. The room was not massive, but big enough for the 3 of us and having a washing machine, fridge and microwave was useful. The staff were all friendly and helpful.
Stayed in August 2024
Reviewed: August 17, 2024
Carrie
United StatesI wish the washing machine in the room was actually a combo washer dryer unit. It isn’t practical to wash clothes without a dryer.
Bed was comfortable and large enough for a tall person. Staff were kind, friendly and helpful.
Stayed in August 2024
Reviewed: August 16, 2024
Denis
AustriaVery quiet place, big room & great location!
Stayed in August 2024
Reviewed: August 14, 2024
Yuting
ChinaI knew beforehand that it was going to be small to accommodate three people, but after extending the sofa bed, there were literally no space to walk around the room. Strange stains on the sheet.
Near metro Quiet street Great price point Bathroom is pretty big
Stayed in August 2024
Reviewed: August 1, 2024
Andrea
ItalyGreat position 5 min walk from local train station (KH), and 20 min nice walk to Gion. Nice and clean rooms, spacious bathroom. Staff speaks english, so huge plus!
Stayed in August 2024
Reviewed: July 30, 2024
Andrew
CanadaThe washing machine did not have a dryer setting. There was a drying rack for laundry but, due to the summer humidity, it took days for things to dry.
It had everything we needed for our 4 day stay: fully equipped kitchenette, good pillows, spacious for Japan, AC, more AC, and helpful staff.
Stayed in July 2024
Reviewed: July 21, 2024
Leonard
GermanyOnly one key per apartment. Some chairs and/or a table on the balcony would be super nice.
Super large room (and bath) with own (fully equipped) kitchen and bath. Everything very new.
Stayed in July 2024
Reviewed: July 16, 2024
Samantha
AustraliaHelpful and friendly staff. Great location and plenty of excellent attractions and restaurants close by. The list of attractions and restaurants at reception was very helpful. Good room size too.
Stayed in July 2024
Reviewed: July 10, 2024
Hannah
CanadaThis place was beautiful!!! The rooms were fantastic and nicely spacious, they left lots of little free toiletries for use (razor, toothbrush, q-tips), the hotel was nicely located near kyoto station and other local metro stations, the staff were also sof friendly and let us check in early which was so great!! Definitely stay here!!
Stayed in July 2024
Reviewed: June 12, 2024
Ece
NetherlandsNothing! Only a small detail: in the room there is no dryer for clothes which is okay. But there is only one drying rack for the whole hotel and it is always used by someone else.
It is very new and clean hotel. Kitchen utilities were simple but enough. The bed was comfortable. The curtains are thick enough to black out the room (it is usually not the case in other hotels in Japan). The staff is helpful and they speak well English. When they are not on the desk, you can reach them via phone.
Stayed in June 2024
Reviewed: May 25, 2024
Catherine
ColombiaNothing
Super quiet and comfy bed, great location
Stayed in May 2024
Reviewed: April 29, 2024
Anders
DenmarkNothing. For us it was perfect. Location is more remote meaning you have to walk some for restaurants or a convient store.but not a problem for us.
Great facilities including a washing machine and small kitchen. Perfect for a long stay type of vacation. Larger than average so plenty of space for suitcases etc. Location is in a more quiet area, meaning less restaurants and shops (can be seen as positive or negative). Really great value and stay overall!
Stayed in April 2024
Reviewed: April 9, 2024
Giorgio
NetherlandsVery noce rooms, fully equipped with even a small kitchen and washing machine/drier. The staff was very kind and helpful. Location is particularly convenient to visit the Inari shrine, for which an early wake up is recommended.
Stayed in March 2024
Reviewed: April 9, 2024
Mehdi
Australiabeing closed to the city Friendly Staff
Stayed in April 2024
Reviewed: April 3, 2024
Michael
GermanyBaggage storage overnight is not possible, as the reception has not 24/7 working hours.
The hotel is placed near to a subway station to Gion and Inari. One can walk to Gion as well. We had a room with a small kitchen and a washing machine. Very helpful.
Stayed in March 2024
Reviewed: April 1, 2024
Amy
United KingdomIt was great to have a washing machine, but it would be even better if the hotel provided a dryer or drying rack. It would also be great if there was a small table for 2 to eat at, especially since there are cooking facilities in the room.
The hotel was a great base to explore Kyoto, close to the Keihan train line and nice cafes and bars within a short walk. The beds were comfortable and we had everything we needed for our short stay in Kyoto.
Stayed in April 2024
Reviewed: March 30, 2024
Bhenswala
United StatesIf there was a little more space in the room so we could open our bags it would have helped. However we were 3 in a room so one bed likely took up the available space.
We loved the location and the friendliness of the staff. The lady from China (I unfortunately forgot her name) was AMAZING in making us feel welcomed. Would definitely recommend.
Stayed in March 2024
Reviewed: March 26, 2024
Rajanand
JapanGreat location right by the station with good access to key sights in Kyoto, very good staff who were approachable and provided good recommendations. Extended stays are defiantly possible since the rooms come with a small kitchenette, fridge and wash in machine so if travellers are looking to spend a week or two would also definitely recommend
Stayed in March 2024
Reviewed: March 4, 2024
Monica
AustraliaBed was a little bit stiff but it’s okay. Everything else was perfect.
They let me have an early check in which was so lovely. Great location, 30 minute walk to Nishiki market and Nanenzaka/Sanenzaka street. By the river too. Great room with many amenities!
Stayed in March 2024
Reviewed: February 18, 2024
Maria
GreeceThe room was the biggest we stayed in Japan.It has all the amenities needed.It was clean and the staff was helpful.
Stayed in February 2024
Reviewed: December 24, 2023
Anabel
SingaporeIt is very clean and comfort to stay at And also very friendly for solo travel as there is a security door at the entrance Really like this area because I could walk around the riverside for relaxing and went to the fancy bar nearby to have a drink 🍻
Stayed in December 2023
Reviewed: December 19, 2023
Jingyuan
JapanNone
All the facilities are brand new and clean
Stayed in December 2023
Reviewed: November 28, 2023
Sungim
JapanNo phone number on booking. Com Difficult to finding out this location as foreigners
It's clean and quiet. Close to transportation
Stayed in November 2023
Reviewed: March 4, 2025
Lara
United KingdomThe rooms are quite small, but I think to be expected.
Comfortable, affordable and quiet neighbourhood, one of the ladies on the front desk was not very friendly on the first day, but on our last day we had lovely staff on the desk who kindly stored our luggage while we went out for a lunch before leaving. Great location too!
Stayed in March 2025
Reviewed: February 15, 2025
Angela
AustraliaA little bit of noise from other rooms and the street, but it was not really a problem to us.
This hotel was excellent value for money. The staff were very friendly. We especially liked having a fridge, microwave and washing machine in our room.
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content