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  5. Reviews of Hale Kyoto Tambaguchi

Reviews of Hale Kyoto Tambaguchi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

600-8829 Kyoto, Kyoto, Shimogyo-ku Nishishinyashiki Shimonocho 20, Japan

#440 of 691 hotels in Kyoto

Guests' Choice

Review Score

Based on 150 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    7.5

  • Facilities

    8.6

  • Staff

    8.4

  • Value for money

    8.4

  • Free Wifi

    8.9

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Showing 1 - 25

  • Reviewed: April 3, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking 106
    • Stayed 4 nights

    The bathroom was pretty small, but that was expected.

    I thought the room was very comfortable and clean. Great location.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking 205
    • Stayed 2 nights

    This place is definitely in an odd location, but there are still places to eat nearby. The trains here only run every 15 minutes since it isn't on the express.

    This place was cute and quirky. It was a solid place to stay and very budget friendly. It is only two stops to Kyoto Station and the Kyoto Railway Museum and the Botanical Garden.

    Stayed in February 2025

  • Reviewed: January 26, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room - Non-Smoking 306
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was really small, location a bit far from everything

    Bed was luxurious, clean and friendly staff, quiet location

    Stayed in January 2025

  • Reviewed: December 19, 2024

    9.0
    Clean, calm, and comfortable boutique hotel.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking 303
    • Stayed 2 nights
    • Submitted from a mobile device

    The check-in process was a little weird.

    The room was nice, clean, and bigger than we expected. The area was somewhat close to the train station and had interesting local breakfast spots near by.

    Stayed in December 2024

  • Reviewed: December 8, 2024

    8.0
    Good solid little hotel for a decent price.
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking 206
    • Stayed 5 nights

    We stayed for 5 nights and the rooms don't get made up. Just trash and towels. The front desk is only minimally manned. The rooms are really small, although that is pretty much the norm in Japan.

    It was clean, beds were good and although not right in the center of the city close to transportation. The hotel is in a former red light district with interesting old houses. The bathroom was modern and had good plumbing and the room was creatively decorated although the idea of 12 TVs is rather whacky. We unplugged them because it can't be healthy to have all those rays on you all night...

    Stayed in December 2024

  • Reviewed: December 6, 2024

    8.0
    Big room and calm neighborhood
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking 306
    • Stayed 2 nights
    • Submitted from a mobile device

    There was dust in the room and unfortunately the carpet was not very clean. The coffee machine didn’t work. The location is “ok” but not great, especially given that the transport network in Kyoto is not the best (if you want to visit Gion for example it will take you 45mins)

    The room was very big and the staff is friendly. There are free amenities in the lobby. The neighborhood is very calm and not crowded at all (mostly residential) and I highly recommend to relax each night at the onsen nearby (only 100m from the hotel), it is fantastic and a real local experience (the restaurant is also very nice and not expensive)

    Stayed in December 2024

  • Reviewed: November 23, 2024

    8.0
    A Great Little Stay in Kyoto, Very Comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking 303
    • Stayed 5 nights
    • Submitted from a mobile device

    No microwave, so be prepared beforehand if you want to heat up some food. The staff also couldn't help us deliver our luggage to our next hotel stay.

    A nice little hotel and the room had much more space than I initially thought. Our stay was very comfortable, the bed was huge and comfortable. The amenities were very nice and the staff did daily cleaning and towel changes. The hotel is close to the Tambaguchi Station if you need to use the train, and it's only about 2 stops from Kyoto Station. We enjoyed our stay and had didn't really have any issues with our room.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking 303
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite far from all tourist places and restaurants.

    Hotel looks nice and placed near train station.

    Stayed in November 2024

  • Reviewed: November 16, 2024

    7.0
    Close to hotel but just an average stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking 302
    • Stayed 2 nights
    • Submitted from a mobile device

    First off there is a City tax on tourists that was not included in the final price of the hotel. It is usually 200 yen per person per night. This was not communicated to me and instead I was pestered about it after already been checked in for quite some time and also been in the city a little far away from the hotel. The working times of the front staff are a little inconvenient if you need to pay and the hotel can’t expect the visitor to plan or change their trip just to accomodate this dereliction of service. There is also no signage that would suggest that the tax needed to be paid. Also the headboard around the bed was quite dusty and the shower is also quite small. If you are a person of size, I would not suggest booking here.

    Not that far from Kyoto station.

    Stayed in November 2024

  • Reviewed: October 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking 204
    • Stayed 2 nights

    no breakfast and no places to eat nearby

    .

    Stayed in September 2024

  • Reviewed: October 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking 204
    • Stayed 2 nights
    • Submitted from a mobile device

    It looks great, clean, and comfortable.

    Stayed in October 2024

  • Reviewed: October 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking 105
    • Stayed 4 nights
    • Submitted from a mobile device

    They just change the towels and trash and don’t clean the room

    The room was very Nice and comfortable.

    Stayed in October 2024

  • Reviewed: September 25, 2024

    9.0
    A unique property well worth the price
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking 306
    • Stayed 3 nights
    • Submitted from a mobile device

    Between the station and accommodation is an active industrial site with heavy equipment moving around. The front desk was also unmanned much of the time, which made asking to hold luggage somewhat difficult. While I appreciate their contactless systems, I do think that in this case it can also be a hindrance.

    Air conditioner was very cold even in the hottest September month. Room was very spacious, unique, plenty of storage, and in unit bathroom. They will hold luggage past your checkout time, and the staff are very kind.

    Stayed in September 2024

  • Reviewed: September 22, 2024

    9.0
    The price was right, stay was great, staff was very courteous, hotel, room and bath was clean
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking 204
    • Stayed 2 nights

    We walked over 30 minutes to reach the hotel. A train station was approximately 10-15 minutes away. The room and bathroom was a good fit for myself and adult daughter.

    Stayed in August 2024

  • Reviewed: August 11, 2024

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Twin Room Selected at Check-In - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location a bit far off Pillows a bit hard for my taste

    Very friendly staff Very comfortable

    Stayed in August 2024

  • Reviewed: May 20, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room - Non-Smoking 306
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the lamps in the room didn’t work

    Easy to get in and out of, quiet, comfortable and the rooms were a good size

    Stayed in May 2024

  • Reviewed: May 19, 2024

    7.0
    Good price for Kyoto
    • Leisure trip
    • Couple
    • King Room Selected at Check-In - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit of lack of knowledge by the staff, last trains, smoking areas etc.

    The style.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Nice hotel with clean rooms
    • Leisure trip
    • Group
    • King Room - Non-Smoking 303
    • Stayed 3 nights
    • Submitted from a mobile device

    We couldnt open windows (air condition worked well, but still..)

    The room was very clean, we had everything we needed. Hotel is approximately 4 minutes walk from train station, there is no much around but it takes only 2 stops to Kyoto station.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good location, close to the center, comfortable.
    • Leisure trip
    • Couple
    • Twin Room Selected at Check-In - Non-Smoking
    • Stayed 3 nights

    The checkin process does not work. We completed it a week before arrival but never received a QR code to checkin. The checkin desk was always closed, and the hotel felt abandoned when we got there and the other days we stayed there. We arrived earlier than the checkin time and wanted to store our luggage, and it was a while before someone showed up. The checkin process later was also weird, where we were asked to do a review before having even stayed there.

    The rooms were quite modern, as is the entire place as it operated almost entirely digitally.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very lovely hotel! The staff were extremely friendly and helpful. The room is large so you can actually open more than 1
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking 301
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were terribly hard and uncomfortable. The location is a bit far from popular attractions but the station is close so it wasn’t a huge issues. This hotel also doesn’t offer luggage delivery which was quite the let down.

    The room was very big size in comparison to any other room we stayed in Japan. The location is very quiet and calm which is a nice change from Tokyo. Lovely staff as well!

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    A lovely base from which to visit the beautiful city of Kyoto.
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking 104
    • Stayed 2 nights
    • Submitted from a mobile device

    The check-in wasn't easy as we were travelling on the day of arrival so the barcode didn't come through. Luckily there was a member of staff in the reception when we arrived but the check-in was quite a slow process. Everything else was wonderful.

    The room was lovely, larger than I expected and comfortable and clean.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking 301
    • Stayed 9 nights

    There is no laundry room.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Nice for a short stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking 205
    • Stayed 3 nights

    The tap in the bathroom only had warm water if the shower was on at the same time. There was some info about "hot water taking some time" but in our experience it just never came, unless you turned on the shower. This was kind of a hassle, but we managed. It also seems like the walls aren't very thick, or maybe we were just really unlucky with our next door neighbors. Also, the trash wasn't taken out during our stay, even though we got an endless supply of fresh towels even when we clearly didn't need them, so we know people had been there.

    Nice little hotel located a few minutes away from the Tambaguchi station, which we used often to travel in Kyoto. Although we didn't see much of the staff they all seemed nice. The room was spacious enough, with a window (not all rooms have that), and a huge bed.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Not really a 4 stars hotel.
    • Leisure trip
    • Family with young children
    • Twin Room Selected at Check-In - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No room cleaning possibility, towels left at the door.

    Location next to the train station and in a cool residential area, the personnel.

    Stayed in April 2024

Showing 1 - 25

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