Unusual self check in process, would have been helpful to know that via email beforehand. If we didn’t see someone else do it, we wouldn’t have known. Good location near Kyoto main train station. Very clean and comfortable hotel

Stayed in March 2025

It was very light in the morning because the curtains were shining through a lot of light.

Stayed in March 2025

There is no common space or a lounge

Clean and easy to navigate

Stayed in March 2025

Kinda concern about there’s no staff at all so if something happens there is no where or no one to contact

I like the coffee machine and smooth check in

Stayed in February 2025

Nothing..everything was as we wanted.

Easy checking in process… we received the code on the morning of arrival and it allowed access to the lobby and room. It is minimally staffed but that suited us. The twin room was a good size for the two of us, it was clean and well stocked with coffee and tea making facilities. The en suite was also very clean. The towels were changed every day and bins emptied. It was simple but perfect for what we needed…a comfortable bed and a shower after a long day of walking! Not a criticism but advice….eat before you return to the hotel as not much around the hotel although there is a convenience store nearby.

Stayed in November 2024

None

Unique and close to the train station. Also checkin and check out is easy! ☺️

Stayed in February 2025

A bit long walk from the station

Clean, chic, brand new and energetic design.

Stayed in November 2024

Some of the amenities in the lobby were out of service. Heating via air conditioning unit can get a little loud for sleeping.

Self check-in and check-out, location.

Stayed in December 2024

Hard pillows on bed, we had to use the cushions and hair left in bathroom

Easy check in and out, very spacious rooms.

Stayed in December 2024

The location was a bit poor if you were looking to be in the heart of kyoto, but nice and close to the station

The room was very clean, TV and chrome cast were very helpful, check in was smooth if you keep up with the hotels emails.

Stayed in December 2024

I stayed for 3 nights and it was raining. A washing machine + dryer would be nice to have in the property to clean our dirty / wet clothes.

The property looks new and very clean. But it is unmanned hotel so you have to communicate via app or email all the time. They do clean the room, towel and take your trash out daily. 10+ minutes walk to Kyoto station. Everything is written so guests understand what to do / not to do.

Stayed in November 2024

Pillows weren't very good but thats about it. (To be honest everywhere we've been in Japan pillows are terrible)

Room was good for a few nights and location was perfectly situated close to the train station and conveniences. Was concerned about some reviews suggesting it was difficult to get into rooms and building trying to obtain their QR Key as the building is not staffed but we didnt have any issues ourselves.

Stayed in November 2024

There’s very limited storage space in the room, no early check-in, luggage storage, "do not disturb" sign or laundry available, and the hallway lights stay on all night, letting in a lot of light. It would also be helpful to receive a pre-arrival email explaining how everything works, as we suggested to management (though we haven’t received a response).

It’s important to know this is fully self-managed with no on-site staff. If you're comfortable with technology and have no issues during your stay, the setup is convenient, modern, clean, and gives a great sense of independence.

Stayed in November 2024

Easy check in through QR code Amenities available Good location

Stayed in November 2024

They don’t have the service to receive bags sent through Yamato so we had to pick them up elsewhere. The other thing missing was storage.

Location, cleanliness, easy booking and checking in.

Stayed in July 2024

No staff to ask a question. I tried calling using the phone outside installed outside. But no one answered. Because i was not able to get the code the day before. what i want to say is. There is no one to talk with during urgent matter.

Stayed in May 2024

I had a lot of issues checking in and calling the after hours number didn’t work very well. I had to wait about an hour when I was very tired to get a new QR code to get inside the room.

It was so clean and comfortable!!!

Stayed in May 2024

Check-in had issues. Took long. Bad process.

Everything was fine. Well kept. No dirt. Very clean.

Stayed in May 2024

Modern room, excellent equipment, helpfull stuff, good location.

Stayed in April 2024

No receptionist... When I had issues with not receiving a QR code to access my room, it was very stressful to use the Japanese only call button in the lobby. The room is also very cold, perhaps the doors need better sealing. There is also no "do not disturb" or "do not clean" option.

Clean, well maintained, modern

Stayed in March 2024

Location is great!

Stayed in January 2024

Small room. Nowhere to store suicases. There are no drawers to put clothes in. Only 3 coat hangers. If you don't like the colour orange, you might want to book elsewhere. TV - local channels only, no movies. Good Coffee machine is provided, but coffee pods are not restocked daily. You get a few tea/ coffee pods upon arrival. That's it. When I asked the staff for some more coffee, I was told 'no!'. So, if you stay longer than one night, you have to buy your own tea and coffee. There is no reception desk on the premises.

Good location. Nice asthetic design. Close to bus and train station & local mall. Safe area. Clean room. Comfy, firm bed. Adjustable room lighting. Coded entry for main entrance and room. Good size bathroom with large tub, great shower pressure & toiletries. Washlet bidet toilet with heated seat. I recommend this hotel, but the Hotel does need to up their game and supply guests with daily tea/coffee and bottle water for the amount you pay per night.

Stayed in November 2023

Trying to checkin. Make sure that you complete the email process before you get to the hotel, because there is nobody there to help you. Also…take your phone charger with you, because if you come back to the hotel with a dead phone. You will have to wait for another person staying at the hotel to come let you into the “lobby”, which does have phone chargers, but they are of little use, if you can’t get into the lobby to use them.

Clean and everything you needed. Close to central Kyoto and the train station.

Stayed in October 2023

Minor, but there were some dead bugs on one of the needs. Bathroom was mostly clean, but there was one strand of hair in there that wasn’t mine.

Pretty close to Kyoto station and the room was fairly clean.

Stayed in July 2023