nil

location, clean & acceptable room.

Stayed in November 2022

Receptionist

Good service

Stayed in November 2022

Closeness of the facilities needed.

Stayed in November 2022

Depending on your preferences, the rooms might be a bit small, but for me, it was just right. These rooms are more for just getting cleaned up and sleeping, which to be fair, if you're visiting Japan as a foreigner, you wanna get out and explore every chance you can.

Perfect location. Inside Terminal 2 of Haneda Airport, with access to the other terminals via a free shuttle. Right outside the door is the domestic airline desks. Taking the Monorail from the basement station gives you easy access to most of the major downtown lines. Staff were very friendly and have some degree of English to communicate. Room was very clean, and just the right size for a solo traveler, although may be small for some and those with a plus one with them.

Stayed in November 2022

check in process.

located within the airport

Stayed in November 2022

going to terminal 3 is only a bus

clean, good view of airport, not noisy at all. Restaurant was excellent

Stayed in October 2022

Check in process. The staff showed me to the check in machine, but I couldn’t find my reservation. The staff checked his/her device and confirmed my reservation but they cannot let me check in. I still had to use check in machine, but again I couldn’t find my reservation no matter how many times I tried. (turns out I had to input my first name first then last name instead of other way around… wish there was an instruction for that…) I hope I get assistance till I complete check-in process if they notice I am having trouble to do that, not just telling me that my reservation is there. Another thing, bed was too hard to sleep.

Location. It’s inside Haneda airport, right next to the ANA counter. It only takes a minute from hotel to check in. Room kept very clean. Not even a single hair.

Stayed in October 2022

No public bath

Location, view

Stayed in October 2022

I expected bigger room and bathtub. Also, only water was provided. No snacks or juices. I booked room with flight line view, but barely could see flight line because of some kind of balcony. We payed to be on 4th or 5th floor, but got 3rd floor instead.

Beds are very comfortable. Room was very clean. For one night stay, it was ok.

Stayed in October 2022

Basic room a little small and starting to show its age but was clean and stocked with basic amenities

Stayed in October 2022

Very handy to stay overnight for an early morning flight out the next morning

Stayed in September 2022

Bit eerie having planes pull up just outside your window

Went out of their way to refrigerate my medication and store my bags Handy location at the airport (Terminal 2) Absolutely no aircraft noise

Stayed in September 2022

just next to the check in counter of Haneda Airport Terminal 2. very convenient to catch early morning flight. the check in time is 14.00 which is quite early than other hotels in Japan.

Stayed in September 2022

They could install more signage to show where the entrance of the hotel is for people try to access the hotel from the bus stops out front of the airport building.

Room is very clean and spacious. I loved the view from the room and the location.

Stayed in September 2022

The location is excellent for those who have flights in the morning. The facilities were excellent too, we got almost everything we needed.

Stayed in September 2022

N/A

Convenient location, very reasonable price, free WiFi, clean and comfortable room, excellent customer/front staff service...highly recommend staying here!

Stayed in September 2022

close!

Stayed in August 2022

The room was a little small

The location was the most value

Stayed in September 2022

Checkin wa s abit muddled. Either you let us handle the checkin if it is automated or have a person do it for you. Having a person who does not speak English try to help you is not usefull.

Excellent location for staying on connecting flights etc. Good rooms and facilities

Stayed in September 2022

Weak Wi-fi connection

Location, amenities, staff.

Stayed in August 2022

No English TV stations like BBC, CNN etc. Also pay per view was expensive.

All good, nothing to complain about! Nice room and hotel was in very good location. Would stay again.

Stayed in September 2022

Clean

Stayed in August 2022

long walks to lifts

great location and views of Runways

Stayed in August 2022

The amenities. If the coffee is Nespresso, it would be lovely.

The location.

Stayed in August 2022

i stayed here to have a rest before the long flight . the room was clean and quiet .

Stayed in July 2022