none

it was close to restaurant s

Stayed in March 2023

It was extremely convenient and open late. the staff was incredibly friendly

Stayed in April 2023

Very convenient location at T2, just

Stayed in April 2023

nothing

convenient location. large room with airport runway and plane views.

Stayed in April 2023

-The self check in had some issues in picking up my reservation. -The shower head mount in the bathroom was loose meaning when the shower was on a higher pressure setting it caused the shower head to move and face the wall.

The purpose of my stay was to catch an early morning connecting flight. I'll post a bullet point summary: - Clean hotel and room. - Hotel situated on 2nd floor of Haneda Airport. Close by to a convenience store and McDonald's. -The free terminal bus is also close by an easy access. -Room was spacious, clean, contains a tea set and also a good TV if you want to relax. -Bathroom also spacious with great water pressure in the shower. - A comfortable bed!

Stayed in April 2023

Nothing!

Very good for a place to just rest after a long flight. It is conveniently located on the second floor of Terminal 2, just a few steps away from the ANA check-in counters which was convenient for catching my next domestic flight. Room felt comfortable, not outdated.

Stayed in March 2023

location

Stayed in April 2023

Everything was good. Was little bit complicated self check in but staff helped right away.

Stayed in March 2023

Location when we landed from Australia late at night Location with bus to Yokohama cruise port Location close to Terminal 2 for departure home

Stayed in March 2023

-

very good location

Stayed in April 2023

would like more traditional soaking tub/deeper tub

location and comfy beds

Stayed in March 2023

Rooms are a bit small, and not entirely soundproof (to the hallway)

Does what it says on the tin - convenient, easy to check in and out, and clean

Stayed in March 2023

Attempt at automated check in was tiring and confusing. No warmth from staff.

Everything--room was spacious, clean, convenient for flying out next morning, access to airport services. Actually the nicest hotel I stayed in during my 2 weeks in Japan.

Stayed in March 2023

Very small room and not really convenient for terminal 3

It was comfortable.

Stayed in March 2023

The room was conveniently located for me, I also like the water and amenities which are often required at the end of the day.

Stayed in March 2023

Breakfast was not worth the price

Room, airport access

Stayed in April 2023

Nothing

Very happy with this hotel. Room was spacious and clean. Bed was also comfortable. Easy check in and check out process.

Stayed in March 2023

There was nothing I found wrong with the hotel

Conveniently located(especially if our flight left out if original terminal) with a multitude of dining/shopping options. There is a free shuttle every 3 mins that makes getting to other terminals incredibly fast and convenient. The room was very basic but had 2 chairs and a table which made it comfortable for 2 people. Nice closet area with frig/bar area. Lovely bath amenities and THE MOST COMFORTABLE BED we had in Japan + super firm pillows. Staff was polite, efficient and English speaking. I highly recommend

Stayed in March 2023

No English channels on the TV. Staff by and large spoke very little English. Seems to be the norm in Japan. Asked for a late check out., There was a cost, which would be okay. But for a two hour delay the cost was be 25% of "basic rate". This was 50% of the rate I paid.

At the airport. Very clean room. Price was a good deal.

Stayed in March 2023

Lack of any English / international TV channels - otherwise would have been 10/10

Customer focused staff, attentive and polite. Good aircon - was quiet and sustained set temperature, comfortable bed with complimentary tea and coffee. Excellent breakfast, with good selection of Japanese and English cuisine. Of the 3 hotels we stayed in during our holiday in Japan this was the best.

Stayed in March 2023

location was confusing because I landed in terminal 1 of haneda and didn’t expect that I have to catch a cab to the hotel. I thought it was joined by walkway to terminal 1

buffet breakfast was good value

Stayed in March 2023

We spent our last night in Tokyo here to be able to fly early. It was the best choice, the hotel room was huge, super clean and they provide everything you could need, including room service until late and from early in the morning.

Stayed in March 2023

Bathroom was too small

Location in airport was excellent.

Stayed in March 2023

Not the easiest check in process. I had trouble swiping my passport, staff had to assist, then their manager took over - just scanning my passport alone took around 3 minutes. Not sure why there isn't an alternative/manual method.

Great airport hotel, perfect for a comfortable night for transiting between flights. Simple, clean, stocked with the essentials, super nice and friendly staff.

Stayed in March 2023

Location when arranging late to Haneda and travelling early on next morning to Ishikagi from Haneda

Stayed in March 2023